Customer Service & Support Jobs in Mumbai City, India (Now Hiring) — 502 open — Page 7

Skill required: Delivery - HR Analytics
Designation: I&F Decision Science Practitioner Associate
Qualifications:Any Graduation
Years of Experience:1-3 Years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? "The person taking up this role will be responsible for the preparation and support of standard Compliance reports, using data from internal and client systems. This is a hands-on, execution-focused role requiring proficiency in Excel, with basic exposure to Power Query and VBA for report automation + Compliance Tools. The ideal candidate should have a keen eye for detail, the ability to work with data accurately, and a willingness to learn and grow in a data-driven environment. Strong communication skills, reliability, and a service-oriented mindset are essential for success."
What are we looking for? "• Reporting Domain • MS Office (Excel) • Email Writing Skills • Problem solving skills (Analytical skills / Collaborative thinking/ Adaptable to change) • Verbal Communication: Sentence Mastery, Vocabulary, Fluency, Pronunciation • Customer Service Skills • Compliance Reporting • Compliance Tools - Bullhorn; Cognos; Peoplesoft • VBA / Power Query "
Roles and Responsibilities: "• Support the development and delivery of standard recurring reports using Excel and data from Compliance systems such as Bullhorn; Cognos; Peoplesoft • Maintain consistency, accuracy, and reliability across reporting outputs through regular checks and validation • Identify and escalate data anomalies or inconsistencies to senior team members for timely resolution • Collaborate with team members to meet reporting timelines and service level commitments • Assist in root cause investigations for reporting issues and support documentation of corrective actions • Contribute to team initiatives, process improvements, and operational deliverables as assigned • Participate in training, documentation, and knowledge-sharing activities to enhance reporting skills and process understanding• Remains comfortable extending support until 1200 EST for Client meetings & discussions"Any Graduation

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us at www.accenture.com

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We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.