Midland, Michigan, United States · On-site
Summary **Candidates must have a primary address located within the state of Michigan or willing to move to Michigan to be considered.** The primary function of this position shall be to coordinate the timely completion,…
Skills: Pre-authorization Coordination, Insurance Verification, Medical Billing, CPT Coding, Electronic Medical Records
Midland, Michigan, United States · On-site
Summary **Candidates must have a primary address located within the state of Michigan or willing to move to Michigan to be considered.** The primary function of this position shall be to coordinate the timely completion,…
Skills: Pre-authorization Coordination, Insurance Verification, Medical Billing, Customer Service, Electronic Medical Records
Midland, Michigan, United States · On-site
Retail Sales Associate- The Salvation Army Thrift Store About The Salvation Army The Salvation Army is an international movement and part of the universal Christian church. Its message is based on the Bible. Its ministry…
Skills: Customer Service, Point Of Sale (POS) Systems, Cash Handling, Merchandising, Inventory Management
Midland, Michigan, United States · On-site
Summary This position is responsible for scheduling patient appointments in multiple departments and medical centers/clinics for clinical diagnostic or therapeutic exams. This position requires the collection of accurate…
Skills: Patient Scheduling, Insurance Verification, Medical Registration, Demographic Data Collection, Pre-certification
Midland, Michigan, United States · On-site
$14/hr
Job DetailsJob Location: Midland, MI 48642Salary Range: $14.50 HourlyJob Shift: Part TimeWe are seeking a Customer Service Representative to join our team! As a member of our staff, you will be responsible for providing …
Skills: Customer Service, Phone Etiquette, Facility Maintenance, Sales, Communication
Detroit, Michigan, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Midland, Michigan, United States · On-site
With a career at The Home Depot, you can be yourself and also be part of something bigger. Position Purpose: Operations Experience Managers (Ops XM) are members of the store leadership team responsible for executing stor…
Skills: Order Fulfillment, Operational Excellence, Customer Service, People Management, Inventory Management
Midland, Michigan, United States · On-site
Summary This position is responsible for the transportation of patients, equipment, specimens, medical records and miscellaneous items throughout the entire medical center campus. Employees are responsible for dispatchin…
Skills: Patient Transportation, Dispatching, Patient Identification, Safe Patient Transfers, Communication Skills
Midland, Michigan, United States · On-site
Summary he PCT performs and assists with activities of daily living as well as certain treatments for patient care under the direct and supervision of the Registered Nurse according to established policies, procedures an…
Skills: Patient Care, Vital Signs Monitoring, Blood Glucose Testing, Medical Terminology, Interpersonal Communication
Midland, Michigan, United States · On-site
$13/hr–$13/hr
Job DetailsJob Location: Northwood University - Midland, MI 48640Position Type: TemporaryEducation Level: NoneSalary Range: $13.75 - $13.75 HourlyTravel Percentage: NoneJob Shift: DayJob Category: RetailCompensation: $13…
Skills: Point-of-Sale Operations, Cash Handling, Inventory Management, Shipping and Receiving, Microsoft Word
Flint, Michigan, United States · On-site
Key Account (Sales) Executive Labcorp is seeking an Key Account (Sales) Executive to join our team in the Central Michigan area. Labcorp is a leader in diagnostics, drug development and healthcare innovation. Across ever…
Skills: Account Management, Outside Sales, Customer Service, Upselling, Relationship Building
Midland, Michigan, United States · On-site
$55k–$65k/yr
Description NextGen Hospitality Solutions is looking for a Casual Dining Restaurant Manager to join our team in Midland. This full-time, on-site position is an exciting opportunity to lead our restaurant operations and e…
Skills: Restaurant Management, Leadership, Communication, Budget Management, Financial Data Analysis
Midland, Michigan, United States · On-site
$300 bonus paid out after 90 days. Gratzi, an elegant Italian restaurant with distinctive style, was founded in downtown Ann Arbor, Michigan in December 1987. Gratzi is an iconic restaurant with distinctive style, featur…
Skills: Customer Service, Guest Seating, Greeting, Reception, Reservations Management
Midland, Michigan, United States · On-site
Restaurant Team Member At Panera Bread, we believe every guest deserves our best. As a Restaurant Team Member, you’ll be the heart of hospitality- bringing warmth, care, and joy to every interaction. Restaurant Team Memb…
Skills: Customer Service, Food Preparation, Cash Handling, Multitasking, Interpersonal Skills
Midland, Michigan, United States · On-site
The Parts Specialist will provide all retail and installer customers with a high level of service. This position will also support store management in the accomplishment of assigned tasks. Bilingual candidates encourage…
Skills: Customer Service, Automotive Parts Knowledge, Cash Handling, Multitasking, Inventory Management
Midland, Michigan, United States · On-site
Catering Delivery Drivers Needed! Earn an average of $28 per delivery! Catering deliveries will be completed within 10 miles of Midland. Live, dedicated driver support is available to help when you need it, via chat or p…
Skills: Delivery Driving, Customer Service, Time Management, Navigation
Midland, Michigan, United States · On-site
Job Description Delivery Expert Job Description Are you ready to be part of the action? Immediate Openings At Domino’s Pizza, we are searching for top candidates who are adaptable, self-motivated, and have a passion for …
Skills: Customer Service, Driving, Time Management, Communication, Product Preparation
Midland, Michigan, United States · On-site
Job Description Assistant Manager Job Description Are you ready to be part of the action? Immediate Openings At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for…
Skills: Staffing, Cost Management, Team Development, Customer Service, Inventory Management
Midland, Michigan, United States · On-site
Job Description CSR Job Description Customer Service Representative Are you ready to be part of the action? Immediate Openings At Domino’s Pizza, we are searching for top candidates who are adaptable, self-motivated, and…
Skills: Customer Service, Basic Math, Product Preparation, Phone Handling, Computer Literacy
Midland, Michigan, United States · On-site
Summary This position is responsible for billing and follow up of insurance accounts. It includes verification of benefits and communication with the insurance companies. It requires a broad knowledge of the hospital cha…
Skills: Insurance Billing, Accounts Receivable, Medical Coding, Payment Posting, Benefit Verification
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Coordinate and monitor pre-authorizations for diagnostic testing and surgeries to ensure timely payment and accurate documentation. Manage insurance denials through the appeals process and provide customer service to patients and physician offices.
A high school diploma or GED is required, with one year of medical office experience preferred. Candidates must possess basic computer proficiency and the ability to handle stressful situations in a healthcare environment.
Candidates must have a primary address located within the state of Michigan or willing to move to Michigan to be considered.
The primary function of this position shall be to coordinate the timely completion, monitoring, and submittal of all incoming pre-authorizations for diagnostic testing procedures and surgeries. This position will work closely with providers and patients in resolving, documenting, monitoring, and communicating pre-authorizations for diagnostic testing procedures and surgeries. They will be responsible for validating preauthorization information is correct and completing appeals to insurance companies if a claim is denied related to authorization.
(35%) Monitors surgical/diagnostic imaging schedules to verify that pre-authorization is in place and is correct in order to receive payment on high dollar accounts. Tracks incoming pre-authorizations using Electronic Medical Record system. Reviews referrals within Electronic Medical Record for accurate CPT codes.
(25%) Works directly with physician offices to ensure authorization for diagnostic testing procedure/surgery is in place. Provides education and training to physician offices on authorization related issues.
(20%) Provides excellent customer service to patients on the phone and face to face. Manages difficult situations that arise with authorization process.
(20%) Coordinates investigation into denials on a weekly basis and completes retro-authorization or appeal process. Responsible for ensuring appeals are submitted in a timely manner via mail, fax, telephone, or electronically.
Maintains positive relations with all customers. This may include, but not limited to assisting with resolving questions, inquiries and/or issues.
Leads surgery and high dollar imaging denial management for the medical center.
Effectively operates a computer using MS Office applications such as Word, Excel as well as vital systems required for registration and insurance verification etc. for the department.
Delivers non-coverage paperwork or notification to patients or department leaders when required.
Knowledge of medical terminology and medical office practices, policies and procedures as normally acquired through experience working in the medical center or similar setting preferred.
May work directly with Operating room (OR) lead scheduler, or department, to ensure scheduled OR/procedure time is utilized for authorized services.
May perform pre-registration responsibilities for upcoming surgeries or procedures.
Other duties as assigned
High school diploma or GED is required
EXPERIENCE, TRAINING AND SKILLS:
One year medical office experience in a Medical Center or similar setting preferred.
Typing skills and basic computer knowledge needed to enter patient information.
Ability to work independently, demonstrating problem solving and organizational skills, time management skills and initiative.
Maintains confidentiality with all patient information and data obtained.
Attends appropriate meetings.
Ability to multi-task and work under pressure of deadlines, changes in schedules, and office routines.
Ability to operate all office equipment including: computer, printer, photocopier, facsimile machine, multi-line telephone, and calculator.
Ability to work where employee may be exposed to communicable diseases.
Phone, listening, and interpersonal skills needed to communicate successfully with individuals and groups and interact with people at all levels to communicate ideas and concepts in a clear and understandable manner.
Windows PC and Internet experience is required.
MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.
An employee may be required to participate in further learning opportunities offered by MyMichigan Health.
PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
Overall vision and hearing is necessary with or without assisted device(s).
Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
Some exposure to blood borne pathogens and other potentially infectious material. Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
Overall dexterity is required including handling, reaching, grasping, fingering and feeling. May require repetition of these movements on a regular to frequent basis.
Physical Demand Level: Sedentary. Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.
Creating Healthy Communities - Together.
MyMichigan Health is a partnership of health providers, services and facilities in the heart of Michigan. It is a non-profit, tax-exempt health system affiliated with the University of Michigan Health. As a non-profit, all excess revenues go back into providing care, upgrading services, fairly compensating employees and creating a supportive work environment. The quality of its medical facilities and campuses have been enhanced by the generosity of local foundations and donors. Serving more than one million residents in a 26-county region, MyMichigan Health acts as a parent organization with various joint ventures and management contracts. In fiscal year 2025, MyMichigan Health provided $243 million in community benefits and other uncompensated care. MyMichigan also contributes significantly to the health of its local economies. Listed by Forbes among ‘America’s Best Employers by State’ for four consecutive years from 2022 to 2025, as well as named to Forbes’ list of ‘America’s Best Employers for Healthcare Professionals’ in 2025, MyMichigan is a major employer in all the areas it serves with employees having earned $815 million in wages and $147 million in benefits in fiscal year 2025. Systemwide, MyMichigan has: • More than 13,200 employees and operational support staff • More than 2,400 providers credentialed within MyMichigan Health • Annual gross revenues of approximately $5.1 billion for fiscal year 2025 • Assets valued at $2.4 billion as of June 30, 2025 • 1,123 reportable beds
Offices: 4000 Wellness Drive, Midland, Michigan 48670, US
There are currently 162 open customer service & support positions in Midland, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MyMichigan Health, Domino's, Lowe's Companies, Inc., Fifth Third Bank, Meijer, among others. Browse the listings above to see every active employer.
Yes — 14 of the 162 open customer service & support positions offer remote or hybrid work (5 remote, 9 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
