Midland, Michigan, United States · On-site
Summary The phlebotomist is responsible for the collection of quality biological specimens for laboratory testing, distribution of specimens to proper departments, and proper preparation and handling of specimens for lab…
Skills: Venipuncture, Micro-capillary Collections, Central Line Draws, Specimen Handling, Customer Service
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Responsible for collecting high-quality biological specimens through venipuncture and other invasive procedures across all patient age groups. Ensures proper specimen preparation, handling, and timely distribution to laboratory departments to maintain integrity and reduce turnaround time.
Requires completion of a formal phlebotomy program or 3-4 years of experience, along with a valid driver's license and fingerprinting. Candidates must be proficient in LIS/HIS systems and adhere to strict OSHA, CLIA, and CAP regulations.
(25%) �Provides superior customer service by maintaining positive relations with patients during invasive procedures. Responds to the needs of customers of all ages and helps to resolve exceptions. Helps maintain laboratory market share with direct, professional communication with patients, physicians, nurses, and medical departments and outreach customers. Educates patients and other laboratory clients in proper test protocol.
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(25%) �Accurately interprets physician orders to collect high quality specimens.
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(25%) �Performs invasive procedures including venipuncture, micro-capillary collections, central line draws (where applicable) and other test procedures on patients of all age groups by following exact protocols and procedures, including patient preparation prior to testing and administration of various glucose dosages.
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(25%) Handles specimens including selection of the appropriate specimen type to ensure high quality, reliable test results. Provides the timely distribution of specimens to ensure the shortest possible turnaround time in order to reduce expenses within medical departments and improve patient care. Communicates with and prepares esoteric specimens for shipment to reference laboratories. Maintains specimen integrity.
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OTHER DUTIES AND RESPONSIBILITIES:�
Follows patient registration procedures where required.�
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Follows strict identification policies to accurately identify specimens.�
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Demonstrates competency in Infection Prevention and Control practices and policies. Follows hand hygiene policies and utilizes personal protective equipment as required.�
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Computer skills: knows multiple functions in the Laboratory Information System (LIS) and Hospital Information System (HIS), and reference lab computers.� Uses the LIS computer to schedule work load and inpatient rounds; interprets test orders and places them into the computer, retrieves billing information and assists with patient registration, communicates test results according to strict confidentiality standards.
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Adheres to all laboratory policies and procedures.� Maintains confidentiality of all medical information.� Adheres to all Federal CLIA, CAP, and OSHA regulations.�� �
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Demonstrates knowledge and ability and competence in treating patients who range in age from birth to 100+ years.
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In the performance of the regular job duties, it is appropriate for this position to have access to the medication room for the purpose of using the pneumatic tube station (where applicable).�
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All other duties as assigned.
Credential:DRIVERSLIC: Drivers License
Equivalent Experience: In order to drive the company vehicle, must be eligible under the medical center insurance guidelines.
Essential: true
Credential:FINGERPRIN: Fingerprinting
Equivalent Experience:
Essential: true
Education: HIGH
Equivalent Experience: Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience.
Education Specialization: GENSTUDY
Essential: true
EXPERIENCE, TRAINING AND SKILLS:��
Communication, customer service, and organizational skills required.
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Mandatory Occupational Safety and Health Administration (OSHA) training must also be completed annually according to the Exposure Control Plan.
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Knowledge of specimen integrity guidelines; laboratory test and medical terminology; current laboratory policies, procedures, and protocols preferred.
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PHYSICAL/MENTAL REQUIREMENTS AND TYPICAL WORKING CONDITIONS:
Exposure to stressful situations, including those involving public contact, as well as, trauma, grief and death.
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Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
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Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
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Overall vision and hearing is necessary with or without assisted device(s).
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Frequently required to sit/stand/walk for long periods of time. May require frequent postural changes such as stooping, kneeling or crouching.
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Some exposure to blood borne pathogens and other potentially infectious material.� Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
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Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
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Overall dexterity is required including handling, reaching, grasping, fingering and feeling.� May require repetition of these movements on a regular to frequent basis.
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Physical Demand Level: Light.� Must be able to occasionally (0-33% of the workday) lift or carry 11-20 lbs., frequently (34-66% of the workday) 10 lbs. and or Walk/Stand/Push/Pull of Arm/Leg controls.
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Education: HIGH
Equivalent Experience: Requires the completion of a formal phlebotomy program that includes both classroom and practical (on-the-job) experience, has equivalent education, or a minimum of 3-4 years of phlebotomy experience.
Education Specialization: GENSTUDY
Essential: true
Credential:DRIVERSLIC: Drivers License
Equivalent Experience: In order to drive the company vehicle, must be eligible under the medical center insurance guidelines.
Essential: true
Credential:FINGERPRIN: Fingerprinting
Equivalent Experience:
Essential: true
Creating Healthy Communities - Together.
MyMichigan Health is a partnership of health providers, services and facilities in the heart of Michigan. It is a non-profit, tax-exempt health system affiliated with the University of Michigan Health. As a non-profit, all excess revenues go back into providing care, upgrading services, fairly compensating employees and creating a supportive work environment. The quality of its medical facilities and campuses have been enhanced by the generosity of local foundations and donors. Serving more than one million residents in a 26-county region, MyMichigan Health acts as a parent organization with various joint ventures and management contracts. In fiscal year 2025, MyMichigan Health provided $243 million in community benefits and other uncompensated care. MyMichigan also contributes significantly to the health of its local economies. Listed by Forbes among ‘America’s Best Employers by State’ for four consecutive years from 2022 to 2025, as well as named to Forbes’ list of ‘America’s Best Employers for Healthcare Professionals’ in 2025, MyMichigan is a major employer in all the areas it serves with employees having earned $815 million in wages and $147 million in benefits in fiscal year 2025. Systemwide, MyMichigan has: • More than 13,200 employees and operational support staff • More than 2,400 providers credentialed within MyMichigan Health • Annual gross revenues of approximately $5.1 billion for fiscal year 2025 • Assets valued at $2.4 billion as of June 30, 2025 • 1,123 reportable beds
Offices: 4000 Wellness Drive, Midland, Michigan 48670, US
There are currently 163 open customer service & support positions in Midland, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include MyMichigan Health, Domino's, Lowe's Companies, Inc., Fifth Third Bank, Meijer, among others. Browse the listings above to see every active employer.
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