Melbourne, Victoria, Australia · On-site
Join one of Australia and New Zealand’s largest retail groups - Accent Group. With a portfolio of over 850+ stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy…
Skills: First Level IT Support, POS Systems Troubleshooting, Microsoft 365, Windows 11, Intune
Melbourne, Victoria, Australia · On-site
Required shifts: Monday, Tuesday, Thursday mornings Saturday afternoons Are you ready to make a positive impact and have some fun along the way? Red Cross Shops are calling out for vibrant individuals who want to contrib…
Skills: Customer Engagement, Point of Sale, Cash Handling, Eftpos Payments, Visual Merchandising
Melbourne, Victoria, Australia · On-site
Required shifts: Monday, Tuesday, Thursday mornings Saturday afternoons Are you ready to make a positive impact and have some fun along the way? Red Cross Shops are calling out for vibrant individuals who want to contrib…
Skills: Customer Engagement, Point Of Sale, Cash Handling, Eftpos Payments, Merchandising
Melbourne, Victoria, Australia · On-site
Want to improve Australia’s heart health? Our team is our impact and our future. Join something special at Advara HeartCare. Our Best Starts with You! We get it. Every company says their people matter but at Advara…
Skills: Medical Reception, Patient Scheduling, Medical Billing, Medicare Billing, DVA Billing
Melbourne, Victoria, Australia · On-site
Support community. Create connection. Make everyday exceptional. Looking for a part-time role where you can stay connected to people, contribute to a vibrant community, and make a meaningful difference? We're looking for…
Skills: Administration, Organisational Skills, Communication Skills, Microsoft Office, Customer Service
Melbourne, Victoria, Australia · Hybrid
We’re Civica and we help governments deliver critical services for citizens all around the World. From local government to federal government, to education, to health and care, over 5000 public bodies across the globe en…
Skills: Customer Service, Computer Literacy, Process Adherence, Interpersonal Skills, Communication Skills
Melbourne, Victoria, Australia · Hybrid
We encourage Passion to Grow and improve Drive business success through expert stakeholder engagement and multi-tiered relationship development. Be part of a workplace our people genuinely rate as a Great Place to Work&r…
Skills: Stakeholder Engagement, Relationship Management, Public Speaking, Event Management, Campaign Delivery
Melbourne, Victoria, Australia · On-site
Job Description At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. Our Crew at GYG, are front and center guaranteeing an exceptional guest experience. From taking orders, e…
Skills: Customer Service, Food Preparation, Teamwork, Order Taking, Inventory Restocking
Melbourne, Victoria, Australia · On-site
Job Description At Guzman y Gomez, we believe in authentic flavors and the power of food to bring people together. Our Crew at GYG, are front and center guaranteeing an exceptional guest experience. From taking orders, e…
Skills: Customer Service, Food Preparation, Teamwork, Order Taking, Versatility
Melbourne, Victoria, Australia · On-site
Company Description At Accor we believe that there is a place for everyone in the same way that our brands cater to all of our guests. That’s why we offer the greatest career opportunities, industry training and the chan…
Skills: Night Audit, Revenue Posting, Guest Relations, Opera Cloud PMS, Financial Reconciliation
Melbourne, Victoria, Australia · On-site
$97k–$103k/yr
Company Description ALDI. Good Different. With roots dating back to 1913, ALDI is proud to make a real difference to people across the world by offering top quality products for low prices. ALDI first entered the Austral…
Skills: Team Leadership, Retail Operations, Staff Training, Coaching, Inventory Management
Melbourne, Victoria, Australia · On-site
Overview As a Level 2 IT Support Engineer at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain v…
Skills: Level 2 IT Support, Microsoft Desktop OS, iOS, Android OS, Office 365
Melbourne, Victoria, Australia · On-site
Company Description Are you an experienced Medical PA looking for a rewarding opportunity to play a pivotal role in a growing specialist practice? We are partnering with one of Genea's passionate Fertility Specialists to…
Skills: Medical Administration, Patient Coordination, Genie Software, Appointment Scheduling, Medical Billing
Melbourne, Victoria, Australia · On-site
Company Description At JB Hi-Fi, we’re more than just one of Australia’s largest and most trusted retailers – our team is passionate, knowledgeable, and down-to-earth; we work hard and love what we do. We help people wit…
Skills: Customer Service, Merchandising, Stock Processing, Communication, Sales
Melbourne, Victoria, Australia · On-site
Company Description Intellihub is committed to simplifying the energy transition – as a leader in smart metering across ANZ and innovator of solar, battery, EV, virtual power plant and home electrification solutions. Wit…
Skills: Order Processing, Data Management, Customer Support, Excel, Problem Analysis
Melbourne, Victoria, Australia · On-site
Do you have a flair for design and enjoy working with customers in a fun and energetic environment? Join our friendly and supportive team! Full time - 38 hours per week Must have availability on Tue-Sat Mon - Fri - $28.1…
Skills: Customer Service, Interior Design, Sales, Floor Plan Rendering, Visual Merchandising
Melbourne, Victoria, Australia · On-site
Job Description Gaming Attendant | Plough Hotel “Let’s go to the pub!” Chances are, it’s one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion o…
Skills: Guest Engagement, Cash Handling, RSA Compliance, RCG Compliance, RSG Compliance
Melbourne, Victoria, Australia · On-site
New Homes Consultant | Mornington Ready for a change? Step up to a local leader and showcase your expertise across the beautiful Mornington Peninsula. If you are an experienced residential new home building sales profess…
Skills: Consultative Sales, Residential Building Sales, Home Design, Project Estimation, Relationship Management
Melbourne, Victoria, Australia · On-site
Make Your Mark in Retail – Become a Lovisa Store Manager Are you a passionate, fashion-forward leader ready to take charge and drive results? At Lovisa, we’re on the lookout for an inspiring Store Manager to lead a high-…
Skills: Leadership, Team Coaching, Retail Operations, Sales Management, Customer Experience
Melbourne, Victoria, Australia · On-site
• Exciting opportunity to work for a global organisation • 12 Months Max Term, Part-time opportunity - 5 days per week (5 hours per day) • Looking for candidates with print, mail & courier management OUR STORY FUJIFILM h…
Skills: Print Management, Mailroom Management, Courier Management, Customer Service, Digital Print Operations
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Provide first and second-level IT support for POS systems, network connectivity, and end-user applications across retail stores and corporate offices. Maintain business continuity by resolving incidents and supporting the deployment of in-store IT equipment.
Requires 1-3 years of experience in a Service Desk role within a retail or multi-site environment. Proficiency in Microsoft 365, Windows 10/11, and basic networking fundamentals is essential.
Join one of Australia and New Zealand’s largest retail groups - Accent Group. With a portfolio of over 850+ stores, 34 iconic brands (including HOKA, Skechers, Dr. Martens, Platypus, Hype DC, Stylerunner, Nude Lucy, The Athletes Foot, Sports Direct, Glue Store and Vans), and 30+ online platforms, we’re not just selling shoes - we’re shaping the future of retail. At Accent Group, we’re driven by innovation, passionate about people, and serious about creating standout career opportunities. Whether you’re starting your retail journey or looking to grow into leadership, you’ll be part of a culture that values individuality, rewards performance, and empowers you to make your mark (in your kicks of course!)
The Service Desk Analyst provides first level IT support across retail stores, distribution centres, and corporate environments. This role ensures seamless technology operations in a high-volume, customer-focused retail setting, supporting POS systems, store network connectivity, in-store devices, and end-user applications.
The position plays a key role in maintaining business continuity and delivering exceptional service to internal stakeholders through timely and effective resolution of incidents and service requests.
Key Responsibilities include:
To be successful you will ideally have:
Why Join Accent Group?
At Accent Group Limited we are committed to creating an inclusive workplace that promotes and values diversity and inclusion. We believe in the diversity of our people across age, gender, identity, race, sexual orientation, ethnicity, physical and mental ability. We strive on creating an equal employment environment where everyone from any background can be themselves. The Accent Group acknowledges, and pays respect, to the Traditional Owners and ongoing custodians of the land. The Aboriginal and Torres Strait Islander and Maori people.
Accent Group Limited (formerly RCG Corporation Limited) is the leading digitally integrated retail and distribution business in the Apparel and Footwear performance and lifestyle market in Australia and New Zealand. With over 850+ stores, 34 brands and 30+ websites. In addition to exclusive distribution rights for 15 international brands across Australia and New Zealand. At Accent Group Limited, our people are our biggest asset. Our team set the tone for everything that you see. From the experience that you get in store, to the picture you see on Instagram. We pride ourselves on creating a MAKE IT HAPPEN culture and as we rapidly grow, we want our people to grow with us. Our brands include: The Athlete’s Foot, Hype DC, Platypus Shoes, Skechers, Subtype, The Trybe, Merrell, Vans, Dr. Martens, Saucony, Timberland, Palladium, Stance, Hoka, Autry, Itno, Owwy, Lulu and Rose, Beyond Her, Article One, First Muśe, Herschel, Kappa, Sneaker lab, Sports Direct Australia, Stylerunner, Sebago, Superga, Nude Lucy, Glue Store, Henleys, Weekend Cartel, UGG & Lacoste.
Offices: 2/64 Balmain Street, Richmond, Victoria 3121, AU · Shed 15 1-3 City Works Depot, 77 Cook Street, Auckland, Auckland 1010, NZ · 11 Bowden St, Level 3, Alexandria, New South Wales 2015, AU · 130 Commercial Rd, Suite 2, Level 1, Teneriffe, Queensland 4005, AU · 662 Hay St, Perth, Western Australia 6000, AU
View all jobs at Accent Group LimitedThere are currently 1,058 open customer service & support positions in Melbourne, Australia listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Endeavour Group, Accor, Marriott International Hotels, Inc., Guzman y Gomez Mexican Kitchen, ALDI International Services SE & Co. oHG, among others. Browse the listings above to see every active employer.
Yes — 241 of the 1058 open customer service & support positions offer remote or hybrid work (16 remote, 225 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
