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Full-time
Posted 11d ago
~40 hrs/week
Responsibilities
The Front Desk Agent manages daily property operations, including facility maintenance, amenity oversight, and contractor coordination. They also serve as the primary point of contact for homeowners, ensuring timely communication and resolution of concerns via BuildingLink.
Requirements
Candidates must possess professional verbal and written communication skills and proficiency in the Microsoft Office Suite. A strong sense of detail, urgency, and the ability to maintain confidentiality are essential for this role.
Full job description
The Front Desk Agent (Concierge) supports the General Manager and works with all on-site employees. This position delivers logistics of packages and performs relevant duties as assigned by the Lead Concierge or GM. Overseeing the concierge desk, the Front Desk Agent (Concierge) will ensure all homeowner concerns and communications are monitored and receive a timely response.
The Front Desk Agent (Concierge) actively contributes to the cleanliness and organization of the building, ensuring all back-of-house, storage, and utility rooms are clean, safe, and secure. Additionally, the Concierge will ensure the proper supply and cleanliness of all amenity areas.
Job Duties and Responsibilities
Safety
Manage the functionality of all Emergency and Fire Safety systems and procedures throughout the property. Ensure all emergency phone tree contacts within each Property Emergency Manual are current with valid contact information.
Employee Morale
Provide support management in the general operations of the property.
Foster a positive workplace environment with clear lines of communication.
Facility Management
Monitor work order process for open items, with follow-through to completion
Monitor BuildingLink communications
Meet and direct contractors and service providers on site as needed
Walk all amenities, grounds, and BOH areas daily, making corrections and recommendations
Administration & Operations
Responsible for maintaining a consistent level of cleanliness throughout the property.
Ensures onsite employees are in uniform, name tag with appropriate hygiene and grooming.
Communications
Manages communication channels (BuildingLink) to ensure follow-up and protocol is followed
Train homeowners on BuildingLink
Support the concierge team in handling concerns, requests, and problems successfully
Compensation:
$20.00/hourly; direct experience is highly considered.
Qualifications
Knowledge and Skills
Responsiveness to GM, board and homeowners
Professional verbal and written communication skills
Confidentiality and discretion in the performance of all duties and responsibilities.
Proficiency with Microsoft Office Suite of product (WORD, Excel, Outlook, etc.)
Associa Community Management Corp., specializes in the management of HOA's, Condo Associations, Cooperatives, and multi-family properties throughout New Jersey.
Offices: 55 Lane Rd, Suite 440, Fairfield, New Jersey 07004, US
How many Customer Service & Support jobs are open in Las Vegas, NV right now?
There are currently 4,081 open customer service & support positions in Las Vegas, NV listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Las Vegas, NV?
Companies currently hiring include Terrible's, Domino's, Albertsons Companies, Caesars Entertainment, Station Casinos, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Las Vegas, NV?
Yes — 175 of the 4081 open customer service & support positions offer remote or hybrid work (87 remote, 88 hybrid).
How do I apply for Customer Service & Support jobs in Las Vegas, NV?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.