Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Customer Service & Order Management Senior Specialist - Cluster Responsibilities (German or French) Job Description Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and…
Skills: Order Management, Customer Service, SAP, Salesforce, Qualtrics
Krakow, Lesser Poland Voivodeship, Poland · On-site
Od ponad 40 lat cargo-partner rozwija się w branży logistycznej, dostarczając kompleksowe usługi naszym klientom na całym świecie. Teraz wyruszyliśmy w kolejną podróż i aby kontynuować nasze zaangażowanie w dążenie do do…
Skills: Air Freight Forwarding, English Language Proficiency, Customer Relationship Management, CargoWise, Salesforce
Krakow, Lesser Poland Voivodeship, Poland · On-site
Company Description GGS IT Consulting helps organizations eliminate manual processes, streamline workflows, and drive measurable business results through Automation. We collaborate with industry-leading partners to provi…
Skills: SQL, Oracle PL/SQL, UiPath, Oracle APEX, Microsoft Power Automate
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
As part of the team, you will work closely with UK colleagues to provide comprehensive support in coordinating retirement solutions for our clients. Our main activities include managing digital platforms, handling member…
Skills: English Interpersonal Skills, Time Management, Organizational Abilities, Microsoft Excel, Data Validation
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$151k–$227k/yr
Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely…
Skills: Last Mile Delivery Strategy, SQL, Data Analysis, Stakeholder Management, Project Management
Krakow, Lesser Poland Voivodeship, Poland · On-site
Opis stanowiska Twoje zadania wykładanie towaru, wsparcie Klientów, obsługa kasy (spokojnie – nauczymy!). Twoje kompetencje Jeśli: szukasz fajnej pracy dodatkowej, lubisz działać w ekipie i nie boisz się wyzwań, lubisz, …
Skills: Merchandising, Customer Support, Cashier Operations, Teamwork
Krakow, Lesser Poland Voivodeship, Poland · On-site
Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect …
Skills: German Proficiency, English Proficiency, Case Management, Problem Solving, Critical Thinking
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Overview Customer Service Representative with ItalianHerbalife GBSC KrakowAbout the role: This position gives you an opportunity to deliver the highest levels of customer experience in accordance with our standards and t…
Skills: Italian Fluency, English Proficiency, Customer Experience, Order Processing, Complaint Resolution
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$80k–$99k/yr
Customer Order Management & Logistics Support Specialist with German Job Description Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything …
Skills: Order Management, Customer Service, Supply Chain Management, Logistics Support, SAP
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Job Description Why join Rolls‑Royce? At Rolls‑Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecti…
Skills: Billing, Accounts Receivable, SAP, MS Excel, Order-to-Cash (OtC)
Krakow, Lesser Poland Voivodeship, Poland · On-site
Opis firmy Lokalizacja: Kraków, Centrum Handlowe Bonarka Rodzaj zatrudnienia: Pełny etat Typ umowy: Umowa o pracę Ponieważ potrafisz zamieniać plany w działanie – a ludzi w zespoły osiągające wysokie wyniki W Primark rob…
Skills: Retail Management, Strategic Leadership, Team Development, Commercial Analysis, Operational Excellence
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Client Support Specialist What will you do? As a Client Support Specialist, you are the first point of contact for our corporate clients. You support customers by phone and email with a wide range of questions regarding …
Skills: Customer Service, Dutch Language, English Language, Administrative Support, Communication Skills
Krakow, Lesser Poland Voivodeship, Poland · On-site
Opis stanowiska Twoje zadania Dbałość o prawidłową ekspozycję produktów Utrzymanie porządku w sklepie Wykładanie towaru Bieżąca obsługa Klientów Obsługa stanowiska kasowego Możliwość specjalizacji w jednym z obszarów aso…
Skills: Customer Service, Cashier Operations, Merchandising, Inventory Management, Teamwork
Krakow, Lesser Poland Voivodeship, Poland · On-site
Opis stanowiska Twoje zadania Dbałość o prawidłową ekspozycję produktów Utrzymanie porządku w sklepie Wykładanie towaru Bieżąca obsługa Klientów Obsługa stanowiska kasowego Możliwość specjalizacji w jednym z obszarów aso…
Skills: Customer Service, Cashier Operations, Merchandising, Inventory Management, Teamwork
Krakow, Lesser Poland Voivodeship, Poland · On-site
Company: PLS FedEx Express Poland Transportation Sp z o.o. Address: Ul. Wadowicka 3A Scheduled Weekly Hours: 40 Worker Type: Regular Posting Start Date 10-Jul-2026 Posting Close Date: 16-Jul-2026 Job Family: FXE-EU: Clea…
Skills: Customs Documentation, English Fluency, Polish Fluency, Communication Skills, Attention To Detail
Krakow, Lesser Poland Voivodeship, Poland · On-site
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Co…
Skills: English Proficiency, Swedish Proficiency, Content Moderation, Emotional Resilience, Critical Thinking
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our busin…
Skills: Client Servicing, Corporate Actions, Equity, Fixed Income, Analytical Skills
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
Aon sp. z o.o. Benefit Analyst I Role Overview Benefits Analyst is responsible for providing technical expertise and support to ongoing clients. The role is focused on BAU projects delivery as well as BAU support. Collea…
Skills: Analytical Approach, Project Management, Data Analysis, Ms Excel, Communication Skills
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$7k–$10k/mo
About SpotOn We’re not just building restaurant tech, we’re giving independent restaurants the tools to compete and win. From our award-winning point-of-sale to AI-powered profit tools, everything we do helps operators b…
Skills: Customer Support, Technical Troubleshooting, POS Systems, CRM, Ticketing Systems
Krakow, Lesser Poland Voivodeship, Poland · Hybrid
$17k–$19k/mo
About Us At Medius, we believe managing finance should be about strategy, not stress. That same mindset shapes not only the solutions we build, but also the culture we create for our people. We remove complexity, embrace…
Skills: REST API, System Integration, ERP Systems, SaaS Implementation, Technical Documentation
Krakow, Lesser Poland Voivodeship, Poland • Hybrid
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Manage end-to-end order planning and execution for CMI/VMI customers while ensuring alignment with forecasts. Identify process gaps in Order to Delivery workflows and lead continuous improvement initiatives across EMEA markets.
Requires over 5 years of customer-facing experience in Order Management or Supply Chain within FMCG or B2B environments. Must be fluent in English and either German or French, with proficiency in SAP, Salesforce, and MS Office.
Become part of the team powering household names like Andrex®, Kleenex®, Cottonelle®, Scott®, Viva®, and WypAll®. At Arbex, everything you need is right here—innovation, growth, and the chance to leave a real mark.
Settling for just any role isn't you, and it isn't us either. Being Unstoppable Together calls for a particular kind of person and teams who genuinely care about making a difference. Here, you'll channel your professional expertise, talent, and drive into building and managing a portfolio of iconic, ground-breaking brands. In this role, you'll help shape the future of tissue and hygiene for billions of people worldwide.
In one of our Supply Chain roles, you’ll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.
In this role, you will leverage your expertise in Order to Delivery processes across multiple markets, ensuring operational excellence and customer satisfaction. You’ll manage end-to-end order planning for CMI/VMI customers, lead small continuous improvement projects, and collaborate with diverse stakeholders across EMEA. This position offers exposure to FMCG and B2B environments, advanced tools (SAP, Salesforce, Qualtrics), and a dynamic international setting. It starts with YOU.
In this role you will:
Manage complete order planning and execution for assigned CMI/VMI customers, ensuring alignment with forecasts and maximizing supply/service levels.
Utilize SAP, Salesforce, Qualtrics, and other tools to manage and document customer interactions and feedback.
Identify process gaps in Order to Delivery workflows and propose optimized solutions; lead small continuous improvement initiatives.
Handle logistics claims and disputes, including credit/debit notes and returns, through Dispute Case Management tools.
Collaborate daily with cross-functional teams (Sales, Deployment, Marketing, Logistics, Demand Planning, etc.) across multiple countries.
Participate in stakeholder meetings and teleconferences, proactively addressing customer requirements and resolving challenges.
Drive NSV growth through cross-selling opportunities while maintaining high service standards.
5+ years of customer-facing experience in Order Management, Customer Service (FMCG/B2B), Order to Cash, or Supply Chain roles.
Strong proficiency in MS Office (Excel, Power BI) and experience with SAP & SNC, Salesforce, Qualtrics.
Excellent time management, prioritization skills, and ability to work independently under pressure.
Fluent English plus additional language (German or French).
Proven ability to work with multiple stakeholders across different countries.
We believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then ARBEX is the place for you.
Great Support for Good Health - with medical, dental, and vision coverage options, Social Fund and Cafeteria Platform, life insurance to support you and your family in unexpected moments, and the Employee Assistance Program, as we want to ensure that you have access to the resources you need to take care of yourself and your loved ones.
Hybrid Work Arrangement - with min. 1 day per week from the office, in accordance with our internal policy, as we understand the importance of work-life balance. Thanks to that, we are providing you with the flexibility to manage your commitments both inside and outside of work.
Yearly Bonus - to reward you for your hard work and dedication throughout the year. This bonus is based on individual and company performance and is a great way to recognize and appreciate your contributions.
Employee Referral Program & Holiday Allowance - we have a referral program in place that rewards you for recommending qualified candidates to open positions within the company. Additionally, we offer a holiday allowance to help you enjoy your time off.
Additional Leave - to make your birthday extra special, and to participate in voluntary incentives in addition to your regular working duties, in accordance with our internal policy. You can take up to 4 days of voluntary leave for Arbex’s coordinated actions.
Learning & Growth - we are committed to helping our employees develop and grow, which is why we offer a wide range of soft skills training on our internal training platform. These training sessions are available to every employee and can be tailored to your specific needs.
International Environment - a job at the very heart of Arbex's finance organization in which you will be part of a great diverse team with wide exposure to the business functions and the opportunity to influence processes & drive optimization.
Flex That Works at ARBEX
We believe great work happens when people come together with purpose. That’s why we offer a flexible work model that blends remote work with intentional in-person collaboration — helping you connect, grow, and innovate while maintaining the balance you value.
Click the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website
For ARBEX to grow and prosper, we must be an inclusive organization that applies the diverse experiences and passions of its team members to brands that shape the future of tissue and hygiene, which is why we seek to build a workforce that encompasses the experiences of our consumers. When you bring your original thinking to ARBEX, you fuel the continued success of our enterprise. We are a committed equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, age, pregnancy, genetic information, citizenship status, or any other characteristic protected by law.
The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of local policies.
This role is available for local candidates already authorized to work in the role’s country only. ARBEX will not provide relocation support for this role.
#LI-Hybrid
Arbex exists to create beyond today's needs.
Arbex exists to create beyond today’s needs — to shape the future of the global tissue and hygiene ecosystem and deliver extraordinary outcomes the world can feel. We work to solve real challenges in ways that create lasting, shared value. From fiber, to shelf, and beyond, we act with intention at every step of the way. Because scale is not measured by size, it is determined by positive impact.
View all jobs at ArbexThere are currently 383 open customer service & support positions in Krakow, Poland listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Aon, Brown Brothers Harriman, State Street, Accenture, Capgemini, among others. Browse the listings above to see every active employer.
Yes — 215 of the 383 open customer service & support positions offer remote or hybrid work (32 remote, 183 hybrid).
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