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Manage trade capture and lifecycle events for OTC options, warrants, and convertible bonds while resolving desk and client queries. Coordinate front-to-back transaction processing and drive process automation and control enhancements.
Requires at least 2 years of experience in equity derivatives trade support or a related financial services function. Candidates must possess strong analytical skills and a deep understanding of equity derivative product lifecycles.
We're seeking someone to join our team as a Trade Support Associate to work as part of the Equity Flow OTC Derivatives Trade Support team.
In the Operations division, we partner with business units across the Firm to support financial transactions, devise and implement effective controls and develop client relationships, driving strategic automation solutions by embracing a transformation mindset and challenging the status quo. This is a Trade Support Associate position at Associate level within Product Support & Services, which is responsible for providing transaction support and managing post execution processes.
The Hong Kong Equity Derivatives Trade Support Group (TSG) is responsible for providing front-to-back operational support for the issuance and lifecycle management of OTC Options, Retail Listed Warrants, Convertible Bonds and SPVs traded by the Equity Sales and Trading desks in Hong Kong and Tokyo for Institutional Equities and Private Wealth Management businesses.
The team acts as the central point of contact for front-to-back business flows and partners closely with Sales & Trading, Strats, Financial Engineering, Treasury, Controllers, Technology, Legal & Compliance and Operations teams. TSG owns key operational controls, coordinates day-to-day booking and break resolution activities, supports new product approvals and provides subject matter expertise on strategic change initiatives.
Since 1935, Morgan Stanley is known as a global leader in financial services, continuously evolving and innovating to better serve our clients and our communities in more than 40 countries around the world.
What you'll do in the role:
Manage trade capture and lifecycle events for OTC Options, Retail Listed Warrants, Convertible Bonds and SPVs.
Partner closely with Sales & Trading to resolve desk and client-related queries.
Monitor operational controls and identify, escalate and resolve reconciliation breaks and exceptions.
Coordinate front-to-back transaction processing activities across multiple stakeholder groups.
Support new product launches by assessing operational readiness and implementation requirements.
Drive process improvement, automation initiatives and control enhancements.
Collaborate with global change management teams on strategic projects and platform enhancements.
Maintain strong working relationships with internal partners to ensure seamless transaction support.
What you'll bring to the role:
Experience in equity derivatives trade support, operations or a related financial services function.
Understanding of equity derivative products and associated trade lifecycles.
Experience supporting Vanilla OTC Options, Retail Listed Warrants, Convertible Bonds and/or SPVs is highly preferred.
Ability to identify and resolve operational issues in a timely and controlled manner.
Strong organizational, analytical and problem-solving skills.
Ability to communicate effectively with stakeholders across business, technology and operations teams.
Ability to work under pressure and manage competing priorities in a fast-paced environment.
At least 2 years' relevant experience would generally be expected to find the skills required for this role.
What you can expect from Morgan Stanley:
We have a track record of innovation and passion for unlocking new opportunities, helping our clients raise, manage and allocate capital through investment banking, securities, wealth management and asset management services. Our core values—doing the right thing, putting clients first, leading with exceptional ideas, committing to diversity and inclusion, and giving back—guide the decisions we make every day. At Morgan Stanley, you'll work alongside talented colleagues in an environment that empowers you to achieve your full potential while benefiting from comprehensive employee benefits and career development opportunities
At Morgan Stanley, we raise, manage and allocate capital for our clients – helping them reach their goals. We do it in a way that’s differentiated – and we’ve done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren’t just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you’ll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There’s also ample opportunity to move about the business for those who show passion and grit in their work.
To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.
Morgan Stanley is an equal opportunity employer committed to building and maintaining a workforce that is diverse in experience and background. Our recruiting efforts reflect our strong commitment to a culture of inclusion, where individuals are hired, developed, and advanced based on their skills and talents.
Our workforce reflects a broad cross-section of the global communities in which we operate, bringing a variety of backgrounds, talents, perspectives, and experiences.
For more information, please visit: https://www.morganstanley.com/people-opportunities/eeo.
Morgan Stanley is a leading global financial services firm providing investment banking, securities, wealth management and investment management services. With a 90-year history, Morgan Stanley today operates in 42 countries serving corporations, governments, institutions, families and individuals. Morgan Stanley is a talent business that demands ongoing investment in our people. Key drivers of our success have been the breadth and tenure of our talent, as well as a unique culture and a set of values that guide our employees. We view Morgan Stanley’s talent and culture as a key competitive advantage enabling the Firm to achieve its potential and drive future success. As an integrated firm with scaled capabilities, we partner with clients at every stage of their financial journey. Our ability to do so is grounded in four pillars that define Morgan Stanley: a clear and consistent strategy to help clients raise, manage and allocate capital; a culture grounded in rigor, humility and partnership; financial strength through capital, earnings power and durability; and growth driven by smart, strategic investment globally. These pillars enable Morgan Stanley to provide trusted advice, operate with resilience across market cycles and deliver long-term value to our clients and shareholders. Social Media Disclosures: mgstn.ly/SocialDisclosure
Offices: 1585 Broadway, New York, NY 10036, US · 2000 Westchester Ave, Purchase, New York 10577, US · 522 5th Ave, New York, US · 20 Bank Street, Canary Wharf, London, England E14 4AD, GB · 1 Austin Road West, Kowloon, Hong Kong, HK
There are currently 81 open customer service & support positions in Kowloon, China listed on Clera. New openings are added daily as companies post roles.
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