Johannesburg, Gauteng, South Africa · Remote Solely
We are seeking a Bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phon…
Skills: English Fluency, French-Canadian Fluency, Québécois Dialect, Customer Support, Warranty Claims Processing
Johannesburg, Gauteng, South Africa · Remote Solely
We are seeking a Bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phon…
Skills: English Fluency, French-Canadian Fluency, Customer Support, Warranty Claims Processing, Phone Support
Johannesburg, Gauteng, South Africa · On-site
Do you want to work while travelling the world? If you are a general practitioner or aesthetic doctor, have a vocation for service and are fluent in English, this could be the opportunity for you. ✅ Responsibilities Perf…
Skills: Medical-aesthetic procedures, Clinical follow-up, Inventory control, English proficiency, Communication skills
Johannesburg, Gauteng, South Africa · Hybrid
Kick-start your career in the online gaming world and experience the very latest in technology and innovation. Who we are We’re part of Super Group, the NYSE-listed digital gaming company behind some of the world’s leadi…
Skills: Retention Marketing, Customer Journey Mapping, Market Analysis, Project Management, Segmentation
Johannesburg, Gauteng, South Africa · Hybrid
A post-sales role that connects our most strategic clients to LSEG’s solutions. CSM drives successful adoption and expansion of the workflow solutions within assigned accounts to improve value creation and revenue retent…
Skills: Customer Success Management, Governance Risk & Compliance, KYC, AML, Relationship Management
Johannesburg, Gauteng, South Africa · On-site
Company Description About Kaelo Kaelo provides essential healthcare solutions ensuring the physical and psychosocial wellbeing of all South Africans towards lasting social change. Kaelo meets the Healthcare needs of Corp…
Skills: Life Coaching, Leadership Coaching, Parent Coaching, Career Guidance, Customer Service
Johannesburg, Gauteng, South Africa · Hybrid
$320k–$456k/yr
Managed Services Engineer At Mimecast, our people are our greatest asset. We are driven by a shared commitment to excellence, a deep care for our customers, and a culture that celebrates winning together. Our teams bring…
Skills: SaaS Implementation, Microsoft Exchange, Active Directory, DNS, Network Routing
Johannesburg, Gauteng, South Africa · Hybrid
Job Description The Sr. Customer Success Analytics Executive is an individual who will manage a selection of manufacturer client relationships across South African clients. The role will require the individual to deliver…
Skills: Client Relationship Management, Data Analysis, Analytical Insights, Microsoft Excel, Microsoft PowerPoint
Johannesburg, Gauteng, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Service Management, Client Relationship Management, Client Servicing, Technical Support, Operational Practices
Johannesburg, Gauteng, South Africa · On-site
Company Description HYDE Johannesburg Rosebank is a unique opportunity to experience a one-of-a-kind lifestyle hotel brand. The hotel is a festival-inspired food lovers paradise and showcase for music and nightlife, feat…
Skills: Luggage Handling, Valet Driving, Customer Service, Logistics Management, Inventory Management
Johannesburg, Gauteng, South Africa · On-site
Description As one of our highly skilled sales associates you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in⁃store experience which edu…
Skills: Retail Sales, Customer Service, Visual Merchandising, Point-of-Sale Software, Technical Beauty Expertise
Johannesburg, Gauteng, South Africa · On-site
Software Renewals Administrator The Renewals Administrator will play a pivotal role in managing the renewals process. The successful applicant will be meticulous in their review of the renewal and invoicing thereof. They…
Skills: Salesforce, Microsoft Office, CRM, Renewals Management, Quotation Generation
Johannesburg, Gauteng, South Africa · On-site
Winning Form was founded in 1987 and has since grown to become a prominent brand in South Africa. Over the years, Winning Form has expanded to include four other companies, SplashOut, Star Merchant, Star Bar & Café and R…
Skills: Waybill Capturing, Allocation, Tracking, Reporting, Customer Service
Johannesburg, Gauteng, South Africa · On-site
$30k–$35k/mo
Click Learning is tackling South Africa’s education crisis with smart, scalable solutions that make a real difference. We deliver interactive online programmes that boost literacy, numeracy, and digital skills for primar…
Skills: Leadership, People Management, Data Analysis, Customer Service, Performance Reporting
Johannesburg, Gauteng, South Africa · On-site
Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society…
Skills: Network Administration, Troubleshooting, Incident Management, Root Cause Analysis, ITSM
Johannesburg, Gauteng, South Africa · Remote Solely
Who we are? SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders like MasterCard, Calm and MacPaw in 30+ countries since 2010 to deliver secure customer …
Skills: Creator Outreach, Negotiation, Project Coordination, Content Review, Reporting
Johannesburg, Gauteng, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Branch Management, Financial Adviser Recruitment, Regulatory Compliance, Risk Management, Sales Distribution
Johannesburg, Gauteng, South Africa · On-site
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose The Motor Claims Fulfilment Administrator provides essentia…
Skills: Data Collection, Data Analysis, Administrative Support, Microsoft Excel, Microsoft Word
Johannesburg, Gauteng, South Africa · On-site
Inspired Education is the leading global group of premium schools, with a portfolio of 126 premium private schools in 28 countries spanning 6 continents which utilise proven educational practices from every corner of the…
Skills: IT Service Desk Leadership, ITIL Framework, Incident Management, Request Management, Knowledge Management
Johannesburg, Gauteng, South Africa · On-site
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Support the claims handling philosophy and supply strategy …
Skills: Vehicle Damage Quantification, Claims Handling, Vehicle Identification, Cost Estimation, Customer Service
Johannesburg, Gauteng, South Africa • Remote Solely
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Handle inbound customer inquiries via phone, email, and chat regarding warranty claims and general product assistance. Document interactions accurately and collaborate with internal teams to ensure high service quality.
Requires native fluency in English and French-Canadian with a preference for the Québécois dialect and previous customer service experience. Candidates must be located in South Africa and possess specific technical hardware including a Windows 11 PC with 16GB RAM.
We are seeking a Bilingual Customer Support Specialist fluent in both English and French-Canadian to join a growing customer support team supporting warranty claims, general inquiries, and customer assistance across phone, email, and chat channels.
This is a fully remote opportunity for candidates located in South Africa with excellent communication skills, strong customer service experience, and authentic French-Canadian fluency, including familiarity with Québécois expressions and conversational dialect.
The ideal candidate is professional, personable, detail-oriented, and comfortable handling customer interactions across multiple communication channels in a fast-paced environment.
Applications that do not meet the minimum technical requirements will not move forward in the process.
Our hiring process includes multiple stages to ensure the right fit for both the role and the client environment.
The process includes:
Global BPO & Staffing Solutions | Multilingual Support | CX, Collections, Back Office & Tech Services
Resolv Global delivers scalable, multilingual BPO solutions that help businesses operate seamlessly across borders and time zones. With 12 global delivery hubs and teams fluent in 18+ languages, we provide flexible on-site, hybrid, and remote staffing for customer experience, technical support, back-office operations, financial services, sales, and specialized roles. Trusted by more than 50 clients, including Fortune 500 companies, we combine global reach with local expertise to deliver people-powered, tech-enabled solutions. Our average annual attrition is under 3%, well below industry norms, ensuring consistency, quality, and long-term success for our partners. Our commitment extends beyond business: through Resolv Impact, we invest in people, communities, and sustainable growth, because outsourcing should create value for everyone it touches. Let’s build your offshore or nearshore team, tailored to your needs, built for scale, and ready to perform.
Offices: 7250 Dallas Parkway, Suite 400, Plano, TX 75024, US
There are currently 251 open customer service & support positions in Johannesburg, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include FirstRand Bank India, The Estée Lauder Companies Inc., Old Mutual South Africa, Nedbank Private Wealth South Africa, Telesure Investment Holdings (TIH), among others. Browse the listings above to see every active employer.
Yes — 63 of the 251 open customer service & support positions offer remote or hybrid work (21 remote, 42 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
