Johannesburg, Gauteng, South Africa · On-site
Company Description Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to wor…
Skills: Branch Operations Management, Financial Adviser Recruitment, Regulatory Compliance, Risk Management, Sales Distribution
Johannesburg, Gauteng, South Africa · On-site
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Qualifications and Experience A minimum of Matric or equivalent A minimum 12 months’ fin…
Skills: Consultative Selling, Customer Feedback Management, Customer-Focused, Customer Service, Customer Understanding
Johannesburg, Gauteng, South Africa · On-site
$20k–$30k/mo
Job Description This is a temporary assignment of 9 months We are seeking an enthusiastic and detail-oriented Inside Sales Engineer to join our dynamic sales team in Johannesburg, South Africa. In this pivotal role, you …
Skills: Technical Sales, Customer Service, CRM Software, Microsoft Office, Technical Quotations
Johannesburg, Gauteng, South Africa · On-site
Let's Write Africa's Story Together! Old Mutual is a firm believer in the African opportunity and our diverse talent reflects this. Job Description Provides specialist knowledge and executes account development strategie…
Skills: Action Planning, Client Management, Computer Literacy, Data Analysis, Database Reporting
Johannesburg, Gauteng, South Africa · On-site
Role Summary To ensure optimal utilisation of the fleet by managing all operational aspects of the fleet. Job Responsibilities To perform this job successfully, an individual must be able to perform each essential duty s…
Skills: Fleet Management, Rental Register Maintenance, FMS and Tracking, Vehicle Registration, MS Excel
Johannesburg, Gauteng, South Africa · On-site
Job Description To manage branch resources and implement operational policies and processes to maximise sales as return on capital employed; mitigate risks and ensure excellent customer experiences Hello Future Branch Co…
Skills: Branch Operations, Risk Management, Digital Migration, Team Leadership, Compliance
Johannesburg, Gauteng, South Africa · On-site
Job Description To manage resources, generate growth in line with business goals through the delivery of an excellent customer experience Hello Future Associate Welcome to FNB, the home of the #changeables. We are a trus…
Skills: Resource Management, Customer Experience, Relationship Management, Process Improvement, Compliance
Johannesburg, Gauteng, South Africa · On-site
Job Description To provide a positive customer experience by being helpful and sensitive to customer needs, expectation and providing product solutions including directing customers to the correct channel (eChannels and …
Skills: Customer Experience, Needs-Based Selling, Cross-Selling, Regulatory Compliance, Digital Migration
Johannesburg, Gauteng, South Africa · On-site
Job Description Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen. Now’s the time to imagine your …
Skills: Wealth Creation, Client Retention, Financial Services Marketing, Lead Pipeline Management, Relationship Building
Johannesburg, Gauteng, South Africa · On-site
Job Description Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) wh…
Skills: Financial Advice, Client Relationship Management, Customer Experience, Sales, Compliance
Johannesburg, Gauteng, South Africa · On-site
Advanced Call Center Technologies – Job Description Call Center Representative – Agent **At ACT, we believe opportunity should be open to everyone. We do NOT charge any fees for job applications, interviews, …
Skills: Customer Service, Communication Skills, Problem Solving, Negotiation, Data Entry
Johannesburg, Gauteng, South Africa · Hybrid
JOB TITLE: Junior Client Success Manager LOCATION: Woodmead (Hybrid) ABOUT CYBERLOGIC: Cyberlogic is a trusted Managed Solutions Provider with offices in South Africa, Mauritius, and the UK. Serving a diverse range of cl…
Skills: Client Relationship Management, Business Analysis, Opportunity Qualification, Consultative Selling, Portfolio Management
Johannesburg, Gauteng, South Africa · On-site
Company Description Mission: To serve as an external strategic resource provided by the Ford Academy, responsible for the professional training, upskilling, and coaching of the dealership leadership team as and when requ…
Skills: Business Mentorship, Leadership Development, Customer Experience Analysis, Recovery Planning, Strategic Influence
Johannesburg, Gauteng, South Africa · On-site
Amazon strives to be Earth's most customer-centric company, where customers can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and c…
Skills: Program Management, Logistics, Operations Management, Supply Chain, Transportation
Johannesburg, Gauteng, South Africa · Hybrid
Company Description Pnet is a leading online job board in South Africa dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the South African job market, we had a key role i…
Skills: B2B Sales, Cold Calling, Lead Sourcing, CRM Proficiency, Client Relationship Management
Johannesburg, Gauteng, South Africa · Hybrid
Unstoppable starts with people. The future of payments is being built today, and at Paymentology, we are looking for people who want to help shape it. We power card issuing for leading banks, fintechs and digital brands …
Skills: Client Relationship Management, Project Management, Stakeholder Management, Operational Excellence, Problem Solving
Johannesburg, Gauteng, South Africa · On-site
Customer Experience Be professional Approach all customers, greet, smile and offer assistance Identify customer needs in order to provide optimal experience Takes responsibility for serving the customer and finding solut…
Skills: Customer Experience, Selling Skills, Merchandising, Cash Handling, Stock Control
Johannesburg, Gauteng, South Africa · On-site
$15k–$30k/mo
Job description: The field service technician job description calls for an individual who is able to manage multiple projects at the same time and travel to various places to provide services. A field service technician …
Skills: Network troubleshooting, Hardware repair, Software installation, Customer service, Time management
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Lead and manage branch operations and resources to achieve sustainable profitability and a client-focused culture. Drive business growth through the recruitment, retention, and management of Financial Advisers while ensuring strict regulatory compliance.
Requires a first degree in Business, Finance, Accounting, or Marketing and a FAIS Representative certification. Candidates need 7-10 years of experience in insurance or financial services, including 3-5 years in a management role.
Standard Bank Group is a leading Africa-focused financial services group, and an innovative player on the global stage, that offers a variety of career-enhancing opportunities – plus the chance to work alongside some of the sector’s most talented, motivated professionals. Our clients range from individuals, to businesses of all sizes, high net worth families and large multinational corporates and institutions. We’re passionate about creating growth in Africa. Bringing true, meaningful value to our clients and the communities we serve and creating a real sense of purpose for you.
To effectively lead and manage IAM branch operations and resources (people, process, systems) to achieve sustainable profitability and foster a client-focused, high-performance culture. Drive business growth through effective recruitment, retention, and comprehensive management of diverse Financial Advisers. Ensure alignment of company objectives with adviser execution, ensuring strict regulatory compliance (FSCA) and Treating Customers Fairly (TCF).
Type of Qualification: First Degree
Field of Study: Business Commerce, Finance and Accounting, Marketing
Licenses & Certifications: FAIS Representative
Experience Required
Sales
Sales & Distribution
1-2 years
Strong understanding of regulatory compliance, risk management, and client service principles (e.g., TCF) within the financial services industry. Proven experience in managing operational budgets and achieving financial targets.
5-7 years
7-10 years of progressive experience within the insurance, financial services, or asset management sectors. This includes at least 3-5 years at a management level, overseeing teams or significant operational areas. Proven track record in sales and distribution management, with demonstrated experience in financial adviser recruitment, retention, and development. Demonstrated ability to lead and manage diverse teams, including independent contractors.
As a brand with a legacy of over 160 years in Africa, we have a deep understanding and belief in the boundless opportunities that this continent presents. Our vision extends beyond mere geography; it encompasses a profound recognition of the potential for growth that resonates within our people, customers, entrepreneurs, and all who share our unwavering commitment and passion for investing in Africa. With a presence in 20 countries across sub-Saharan Africa, we have cultivated a diverse community of the most skilled, innovative, and creative minds in the industry. Our purpose is to drive Africa's growth, acting as a catalyst for inclusive and sustainable economic development in the regions we serve. We strive to improve the lives of our fellow Africans by conducting business in an ethical and responsible manner. As a trusted partner, we consistently set higher standards and aspire to become better with each endeavour. We are more than just a banking institution; we are a driving force behind Africa's growth. Join us on this transformative journey. Together, we have the collective power to propel Africa into the future, making tangible progress for all who proudly call Africa home.
Offices: 30 Baker St, Rosebank,, Johannesburg , Gauteng 2196, ZA
There are currently 251 open customer service & support positions in Johannesburg, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include FirstRand Bank India, The Estée Lauder Companies Inc., Old Mutual South Africa, Telesure Investment Holdings (TIH), Nedbank Private Wealth South Africa, among others. Browse the listings above to see every active employer.
Yes — 64 of the 251 open customer service & support positions offer remote or hybrid work (21 remote, 43 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
