City of Ekurhuleni Metropolitan Municipality, Gauteng, South Africa · On-site
Senior
Areas of Responsibility: Customer Experience Be professional Manage customer interactions, complaints and requests Optimize selling space and drive replenishment to ensure stock availability Conduct floor walks to ensure…
Skills: Store Management, Customer Experience, Profitability Analysis, Stock Control, Team Leadership
City of Tshwane Metropolitan Municipality, Gauteng, South Africa · On-site
Entry level
Customer Experience Be professional. Greet, smile, and acknowledge customers. Know layout of store to direct customers to products Store Disciplines & Productivity Opening & closing procedures are followed. To ensure all…
Skills: Customer Experience, Merchandising, Cash Handling, Stock Control, Communication Skills
City of Tshwane Metropolitan Municipality, Gauteng, South Africa · On-site
Entry level
Customer Experience Be professional Approach all customers, greet, smile and offer assistance Identify customer needs in order to provide optimal experience Takes responsibility for serving the customer and finding solut…
Skills: Customer Experience, Selling Skills, Merchandising, Cash Handling, Stock Control
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Entry level
Customer Experience Be professional Approach all customers, greet, smile and offer assistance Identify customer needs in order to provide optimal experience Takes responsibility for serving the customer and finding solut…
Skills: Customer Experience, Selling Skills, Merchandising, Cash Handling, Stock Control
City of Tshwane Metropolitan Municipality, Gauteng, South Africa · On-site
Entry level
Customer Experience Be professional Approach all customers, greet, smile and offer assistance Identify customer needs in order to provide optimal experience Takes responsibility for serving the customer and finding solut…
Skills: Customer Experience, Selling Skills, Merchandising, Cash Handling, Stock Control
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Entry level
To deliver exceptional customer experiences by ensuring on-the-floor stock availability, contributing to increased sales, and minimizing losses. Key Responsibilities: Customer Experience Maintain a professional appearanc…
Skills: Customer Experience, Merchandising, Stock Management, Cash Handling, Point Of Sale
City of Cape Town, Western Cape, South Africa · On-site
Entry level
Customer Experience Be professional. Greet, smile, and acknowledge customers. Know layout of store to direct customers to products Store Disciplines & Productivity Opening & closing procedures are followed. To ensure all…
Skills: Customer Experience, Merchandising, Cash Handling, Stock Control, Communication Skills
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Entry level
Customer Experience Be professional Approach all customers, greet, smile and offer assistance Identify customer needs in order to provide optimal experience Takes responsibility for serving the customer and finding solut…
Skills: Customer Experience, Selling Skills, Merchandising, Cash Handling, Stock Control
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Entry level
Customer Experience Be professional Approach all customers, greet, smile and offer assistance Identify customer needs in order to provide optimal experience Takes responsibility for serving the customer and finding solut…
Skills: Customer Experience, Selling Skills, Merchandising, Cash Handling, Stock Control
Areas of Responsibility: • Customer Experience o Support management of customer experience activities to ensure customer loyalty o Ensure that the visual presentation of all stores represents the brand image as per compa…
Skills: Business Analysis, Risk Assessment, Decision Making, Retail Management, Team Leadership
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Entry level
Customer Experience Be professional Approach all customers, greet, smile and offer assistance Identify customer needs in order to provide optimal experience Takes responsibility for serving the customer and finding solut…
Skills: Customer Experience, Selling Skills, Merchandising, Cash Handling, Stock Control
Customer Experience Be professional Manage customer interactions, complaints and requests Optimise selling space and drive replenishment to ensure stock availability Conduct floor walks to ensure housekeeping disciplines…
eThekwini Metropolitan Municipality, KwaZulu-Natal, South Africa · On-site
Senior
Areas of Responsibility: Customer Experience Be professional Manage customer interactions, complaints and requests Optimize selling space and drive replenishment to ensure stock availability Conduct floor walks to ensure…
Skills: Store Management, Customer Experience, Profitability Analysis, Stock Control, Team Leadership
Customer Experience Be professional. Greet, smile, and acknowledge customers. Know layout of store to direct customers to products Store Disciplines & Productivity Opening & closing procedures are followed. To ensure all…
Skills: Customer Experience, Merchandising, Cash Handling, Stock Control, Point Of Sale
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Senior
Areas of Responsibility: Customer Experience Be professional Manage customer interactions, complaints and requests Optimize selling space and drive replenishment to ensure stock availability Conduct floor walks to ensure…
Skills: Store Management, Customer Experience, Profitability Analysis, Stock Control, Team Leadership
City of Tshwane Metropolitan Municipality, Gauteng, South Africa · On-site
Senior
Areas of Responsibility: Customer Experience Be professional Manage customer interactions, complaints and requests Optimize selling space and drive replenishment to ensure stock availability Conduct floor walks to ensure…
Skills: Store Management, Customer Experience, Profitability Analysis, Stock Control, Team Leadership
City of Cape Town, Western Cape, South Africa · On-site
Mid level
Recruitment & Sourcing • Manage the full recruitment lifecycle from job brief to offer stage • Source candidates through various channels (job boards, social media, referrals, networking) • Build and maintain a strong ta…
City of Cape Town, Western Cape, South Africa · On-site
Senior
Areas of Responsibility: Customer Experience Be professional Manage customer interactions, complaints and requests Optimize selling space and drive replenishment to ensure stock availability Conduct floor walks to ensure…
Skills: Store Management, Customer Experience, Profitability Analysis, Stock Control, Team Leadership
City of Johannesburg Metropolitan Municipality, Gauteng, South Africa · On-site
Senior
Areas of Responsibility: Customer Experience Be professional Manage customer interactions, complaints and requests Optimize selling space and drive replenishment to ensure stock availability Conduct floor walks to ensure…
Skills: Store Management, Customer Experience, Profitability Analysis, Stock Control, Team Leadership
City of Cape Town, Western Cape, South Africa · On-site
Mid level
Checking Stock received from suppliers Vs the invoice and Purchase order. Checking best before / Expiry dates. Receiving the stock on the system, capturing the best before / expiry dates and batch numbers. Liaise with te…
Skills: Stock Receiving, WMS, Inventory Management, Data Accuracy, Communication Skills
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Full-time
high school, bachelor degree
Posted 2d ago
~40 hrs/week
Responsibilities
The Store Leader is responsible for optimizing customer experience, driving store profitability, and ensuring operational disciplines are met. They lead and develop the team while managing stock control, cash handling, and overall store productivity.
Requirements
Candidates must have a Grade 12 certificate and at least 5 years of retail experience, including 2-3 years in a managerial role. Proficiency in stock management, cost control, and a genuine interest in health and wellness are required.
Full job description
Areas of Responsibility:
Customer Experience Be professional
Manage customer interactions, complaints and requests
Optimize selling space and drive replenishment to ensure stock availability
Conduct floor walks to ensure housekeeping disciplines are adhered to
Store Profitability o Sales -
meet or exceed targets GP - reduce wastage & improve stock accuracy within benchmarks o NP - reduce controllable expenses in line with budgets Interpret Income Statement information and formulate and implement action plans o Identify challenges, trends and opportunities to drive continuous improvement
Store Disciplines & Productivity
Ensuring that monthly store audit benchmarks are achieved and improved upon
Risk Management
Effective stock control and stock management
Effective cash handling procedures and controls
Lead, develop and retain team members
Performance development culture and team effectiveness o Leading, developing and coaching the team o Basic IR
Requirements
Job Specifications
Grade 12
Completion of all required Wellness Foundation Training + Wellness Managerial training o Minimum 3 years Wellness retail experience (including managerial experience)
Wellness on-the-job Store Leader training
A genuine interest in health and wellness - brand ambassadors
Fully computer literate o Strong written and verbal communication skills
Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
Own transport essential o Competency Assessment Achieved
Admin qualification - a retail management diploma or degree would be advantageous
Minimum 5 years retail experience - sales, merchandising and admin experience (including 2-3 years managerial experience)
A genuine interest in health and wellness - brand ambassadors o Fully computer literate o Strong written and verbal communication skills
Ability and willingness to work weekends and extended retail hours o Proficiency in stock management, cost control and cost management
South Africa’s leading health retailer, Wellness Warehouse is your trusted provider of a wide range of carefully selected, high-quality supplements, health foods, natural beauty products, eco home solutions, and more. We believe in pure, natural goodness – plain and simple. We aim to honour people and planet in all that we do, and check the ingredients on each and every label so you don’t have to.
Wherever you are on your personal journey to natural wellbeing, we’d love to take the next step with you.
Visit any of our nearly 40 stores nationwide (and growing!), and a friendly Wellness Consultant will be happy to assist with your unique needs. If you prefer to shop online, no problem – we have a convenient and dynamic online store, and will meet you where you’re at.
We’re passionate about creating a community of South Africans who love to live life well! Sign up to rewards programme in store or online, and you’ll enjoy up to 3% in cashback with every purchase, plus plenty of exclusive offers and discounts.
We believe that health is the truest form of wealth, and we’re here to help create a better South Africa – one healthy choice at a time!
Join us on the journey of living life well together…
Offices: 50 Kloof Street, Gardens, Shop 1-8, Cape Town, Western Cape 8001, ZA · Upper Level, Leonora Drive, Ballito,, Shop 658B, Ballito, Dolphin Coast, KwaZulu-Natal 4399, ZA · Grayston Drive & Benmore Road, Benmore Gardens, Shop 125, Johannesburg, Gauteng 2196, ZA · Cnr Veale and Fehrsen Streets, New Muckleneuk, Shop 329, Level 3, Pretoria, Gauteng, ZA · 27 Somerset Road, Green Point, Shop D06, Cape Town, Western Cape, ZA
greenretailherbal medicine free-from foodsand wellness training academyHealth Care
South Africa’s leading health retailer, Wellness Warehouse is your trusted provider of a wide range of carefully selected, high-quality supplements, health foods, natural beauty products, eco home solutions, and more. We believe in pure, natural goodness – plain and simple. We aim to honour people and planet in all that we do, and check the ingredients on each and every label so you don’t have to.
Wherever you are on your personal journey to natural wellbeing, we’d love to take the next step with you.
Visit any of our nearly 40 stores nationwide (and growing!), and a friendly Wellness Consultant will be happy to assist with your unique needs. If you prefer to shop online, no problem – we have a convenient and dynamic online store, and will meet you where you’re at.
We’re passionate about creating a community of South Africans who love to live life well! Sign up to rewards programme in store or online, and you’ll enjoy up to 3% in cashback with every purchase, plus plenty of exclusive offers and discounts.
We believe that health is the truest form of wealth, and we’re here to help create a better South Africa – one healthy choice at a time!
Join us on the journey of living life well together…
Offices: 50 Kloof Street, Gardens, Shop 1-8, Cape Town, Western Cape 8001, ZA · Upper Level, Leonora Drive, Ballito,, Shop 658B, Ballito, Dolphin Coast, KwaZulu-Natal 4399, ZA · Grayston Drive & Benmore Road, Benmore Gardens, Shop 125, Johannesburg, Gauteng 2196, ZA · Cnr Veale and Fehrsen Streets, New Muckleneuk, Shop 329, Level 3, Pretoria, Gauteng, ZA · 27 Somerset Road, Green Point, Shop D06, Cape Town, Western Cape, ZA
greenretailherbal medicine free-from foodsand wellness training academyHealth Care