Jacksonville, Florida, United States · On-site
Overview Description: Responsible for answering incoming calls on an Automatic Call Distributions (ACD) system regarding the patient's statement, which includes hospital and physician services. Research, facilitate and r…
Skills: Medical Billing, Customer Service, Insurance Verification, Epic Software, Microsoft Office
Jacksonville, Florida, United States · On-site
$16/hr
Perfect position to earn extra income for retirees, students or just locals who would enjoy welcoming cruise guests to the Jacksonville International Airport. SMS International Shore Operations is looking for talented in…
Skills: Customer Service, Logistics, English Communication, Computer Literacy, Organization
Jacksonville, Florida, United States · On-site
$16/hr
Perfect position to earn extra income for retirees, students or just locals who would enjoy welcoming cruise guests to the Jacksonville Cruise Terminal. SMS International Shore Operations is looking for talented individu…
Skills: Customer Service, Logistics, Computer Literacy, Tablet Proficiency, Communication
Jacksonville, Florida, United States · On-site
Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay *…
Skills: Customer Service, Cash Handling, Sales, Food Safety, Teamwork
Jacksonville, Florida, United States · On-site
Overview The Patient Experience Coordinator supports the implementation and coordination of patient experience initiatives across ambulatory practices. This position serves as an operational resource for patient experien…
Skills: Project Coordination, Patient Experience, Data Reporting, Onboarding, Educational Training
Jacksonville, Florida, United States · On-site
Benefits:* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) – 100% Match up to 5% * Medical/Dental/Vision Insurance after 30 days * Competitive Pay *…
Skills: Customer Service, Cash Handling, Sales, Food Safety, Cleaning
Jacksonville, Florida, United States · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Cosmetology, Barbering, Communication
Jacksonville, Florida, United States · On-site
Job Description Join your locally owned Great Clips® salon team and enjoy the freedom to do what you love in a supportive, welcoming environment. Whether you’re an experienced stylist, a recent graduate, or someone looki…
Skills: Haircutting, Customer service, Communication, Teamwork, Time management
Jacksonville, Florida, United States · On-site
AutoZone’s Store Management team drives store performance, fosters a productive team, and ensures exceptional customer service. Managers and MITs play a key leadership role, expected to Live The Pledge and deliver WOW! C…
Skills: Leadership, Decision Making, Customer Service, Sales Performance, Team Development
Jacksonville, Florida, United States · Remote Solely
Description $17/hour + Monthly Bonus | Full-Time | Monday–FridayMake an impact—while working from home. Join BCA Financial Services and help patients resolve their accounts with empathy, clarity, and professionalism. If …
Skills: Customer Service, Billing, Collections, Problem-solving, Communication
Jacksonville, Florida, United States · On-site
Job Description ABOUT THE JOB Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it beca…
Skills: Driving, Navigation, Customer Service, Cash Handling, Order Processing
Jacksonville, Florida, United States · On-site
Job Description This full-time hands-on GM position that can also lead to a franchise owner! Last year our GMs earned $103,000 on average. We have competitive pay, health insurance, and paid time off. Fast food/restauran…
Skills: Team Leadership, Cost Control, Cash Control, Customer Relations, Restaurant Management
Jacksonville, Florida, United States · On-site
Job Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why wor…
Skills: Customer Service, Food Preparation, Store Technology Operation, Store Operations, Safety Compliance
Jacksonville, Florida, United States · On-site
Job Description This full-time hands-on entry-level management job leads to the position of a GM and even a franchise owner! Last year our GMs earned $103,000 on average. We have competitive pay, health insurance, and pa…
Skills: Team Leadership, Cost Control, Cash Control, Customer Relations, Store Operations
Jacksonville, Florida, United States · On-site
Job DetailsJob Location: Northside - Jacksonville, FL 32218Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: Monday - Saturday (Sat. rotates 9am-1pm)Job Category: Branch TeamRadiF…
Skills: Customer Service, Cross Selling, Account Opening, Cash Handling, Financial Product Knowledge
Jacksonville, Florida, United States · On-site
Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader – we’re a global trailblazer committed to driving innovation, empowering communities, and helping our c…
Skills: Relationship Building, Customer Service, Financial Needs Analysis, Cash Handling, Digital Banking Tools
Jacksonville, Florida, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Employee Training
Jacksonville, Florida, United States · On-site
Overview As a Restaurant Assistant Manager (AM), your responsibility is to support in contributing to a service culture designed to “Delight Every Customer and drive sales. Provide training support for daily operations, …
Skills: Customer Service, Customer Service Satisfaction, Time Management, Food Service Operations, Food Services
Jacksonville, Florida, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Jacksonville, Florida, United States · On-site
Position Overview The essential functions and position standards of a crew member are listed below. Generally, it is necessary for a crew member to be crossed-trained in at least three stations. Each station does not nec…
Skills: Multitasking, Efficiency, Teamwork, Adaptability, Dependability
Jacksonville, Florida, United States • On-site
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Responsible for managing incoming calls to resolve patient billing issues and educating patients on insurance processes. Tasks include verifying insurance eligibility, filing claims, and processing refunds or adjustments.
Requires a High School Diploma or GED. Preferred experience includes 2 years in physician medical billing and customer service, along with proficiency in Epic software and Microsoft Office.
Responsible for answering incoming calls on an Automatic Call Distributions (ACD) system regarding the patient's
statement, which includes hospital and physician services. Research, facilitate and resolve simple to complex billing issues
and communicate the findings to the caller. Address any questions or requests regarding their account, educate patients
on insurance and medical billing processes, make any needed corrections the account.
Answer incoming calls 6 hours a day from patients, attorneys, insurance companies, clinic staff, and outside medical
facilities.
Facilitate to a resolution patient complaint regarding billing. Communicate key issues to other department management
personnel as needed. Send timely follow up communication to ensure the necessary actions are completed.
Verify insurance eligibility, load the payor plans if not past timely filing, and file claims for payment
Review and interpret electronic remits and EOB's to verify the account balances are correct. Make appropriate insurance
adjustments and transfer patient charges to the correct Guarantor Account or HAR
Make outbound calls and send letters to patients regarding the status or resolution of their billing issue. Provide patients
with billing and payment records when requested.
Review Attorney requests for HIPAA compliance and provide the requested billing records.
Assist patients with meeting their Medicaid share of cost and file claims if eligibility has been updated.
Review and correct self-pay discounts or package pricing discounts when needed.
Review and facilitate the processing of insurance and patient credits for refund.
2 years Physician Medical billing, including follow-up -preferred
2 years Customer service - preferred
1 year Microsoft Office (Outlook, Word, Excel) preferred
Up to 1-year Written Communication preferred
Up to 1-year Epic Medical Billing software preferred
Education:
High School Diploma or GED equivalent required
Additional Duties:
Additional duties as assigned may vary
UFJPI IS AN EQUAL OPPORTUNITY EMPLOYER AND DRUG FREE WORKPLACE
World-class academic health center in Florida.
University of Florida Health is a world-class academic health center in Florida, encompassing hospitals, physician practices, colleges, centers, institutes, programs and services across northeast and north-central Florida. UF Health represents the shared vision and commitment to patient care excellence of more than 22,000 employees of the University of Florida Health Science Center and UF Health Shands health care system.
Offices: 1600 SW Archer Rd, Gainesville, FL 32608, US · 1515 SW Archer Road, Gainesville, FL 32608, US · 1600 SW Archer Road, Gainesville, FL 32608, US · 655 West 8th Street, Jacksonville, FL 32209, US
There are currently 2,997 open customer service & support positions in Jacksonville, FL listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Lowe's Companies, Inc., The Wendy's Company, The Spa at Ponte Vedra Inn & Club, CVS Health, among others. Browse the listings above to see every active employer.
Yes — 167 of the 2997 open customer service & support positions offer remote or hybrid work (62 remote, 105 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
