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Skills: Billing, Invoicing, Microsoft Excel, ERP systems, Customer service
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Mobile Associate - Retail Sales, Bilingual Spanish
Houston, Texas, United States · On-site
Entry level$17B raised
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Full-time
bachelor degree
Medical insurance, Dental insurance, Vision insurance, Prescription drug insurance, Company-paid life insurance, Flexible spending account
Posted 37d ago
~40 hrs/week
Responsibilities
The Billing Coordinator will collaborate with operations and accounting teams to manage the end-to-end invoicing process and maintain field service management systems. They are also responsible for preparing financial reports and ensuring accurate communication with customers regarding invoice details.
Requirements
Candidates should possess strong organizational skills, proficiency in Microsoft Excel, and experience with ERP or billing systems. A bachelor's degree in a relevant field and at least two years of experience in a similar role are preferred.
Full job description
Description
We are ERock!
ERock is a leader and innovator in distributed energy. ERock has responded to long-term trends in electricity by becoming the first smart-grid supplier to US energy consumers. The company installs, operates, and integrates its highly flexible, low-cost, and quick-response distributed generation to increase reliability and stability, reduce costs and decrease carbon footprint.
At ERock, our backup generators ensure that customers will never be without power, allowing their business to operate normally when there is an outage in the area. Our innovative approach provides customers with highly reliable, ultra-clean backup generation at a fraction of the cost of traditional backup solutions. We seek those who share our commitment to customer service, innovation, and ingenuity.
Key Responsibilities:
Collaborate with operations and accounting teams to ensure invoices are generated, reviewed and posted accurately and in a timely manner
Manage back-office work order process from completion to invoice
Oversee quote process, preparing quotes and obtaining approval from internal and external stakeholders
Communicate invoice details to customers via email or submitting and tracking in customer portals
Oversee field service management system; responsible for uploading new and maintaining existing equipment and addresses, setting warranty parameters, generation of preventative maintenance work orders, etc.
Prepare weekly and monthly reports for leadership
Other responsibilities as directed by supervisor.
Requirements
Basic (Required) Qualifications:
Strong organizational and prioritization skills
Excellent written and verbal communication abilities
Proficiency in Microsoft Excel and ERP systems
Proven ability to collaborate across internal teams and with external stakeholders
Keen attention to detail to ensure invoice accuracy and compliance
Preferred Qualifications:
Bachelor’s Degree in relevant field (Business, Economics, Accounting, etc.)
2+ years experience in similar role (Billing, AP/AR, service coordination)
Experience with CMMS or billing systems
Have knowledge and experience in Microsoft Business Central
Analytical mind with desire to continuously improve processes
Benefits:
Competitive Pay
Medical, Dental, Vision, and Prescription Drug Insurance
Company-Paid Life Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA) with a company contribution
Wellness Programs and Incentives
401(k) Retirement Plan & Company Match
Paid Time Off – Sick & Vacation Time
Paid Holidays
Hybrid Work Schedule!
Cool Open-Office Concept
Do you have what it takes to join the ERock team? Send us your cover letter and resume today.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
ERock is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
At ERock, we embrace diversity, including all the unique characteristics that make us human: race, age, sexual orientation, gender identity, religion, disability, and education — to name a few. We understand and recognize that diverse backgrounds and perspectives strengthen our teams and our business. The foundation of our diversity efforts is closely tied to our core values specifically our value of “The Team” which includes “Mutual Respect, Openness, and Honesty.”
Related keywords
Billing CoordinatorDistributed energySmart-gridInvoicingAccountingERPMicrosoft ExcelMicrosoft Business CentralCMMSWork ordersField service managementPreventative maintenanceReportingCustomer serviceEnergyBackup generation
With electricity demand soaring and stress to the grid growing, ERock offers answers. We deliver fully integrated power infrastructure that joins industries, utilities, and communities in a more flexible, reliable power system. Our technology installs quickly, reduces risk, and lowers costs, making ERock a strategic partner in powering progress nationwide.
Offices: 1113 Vine St. Suite 101, Houston, TX 77002, US · 4211 Southwest Freeway, Houston, TX 77021, US · 8477 S Airport Way, Suite 200, Stockton, California 95206, US
How many Customer Service & Support jobs are open in Houston, TX right now?
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