At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the w…
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Operational Reporting, Professional Communication, Conflict Resolution
***Want to interview with the hiring authority? Before applying, please complete our brief Culture Index survey.*** This helps us understand how you work best and ensures alignment with the role and our culture. Complete…
Lead Customer Outcomes. Build a World-Class Customer Success Function. Drive Growth. We are seeking an exceptional Head of Customer Success to lead the global Customer Success function for DNV's Pipeline software portfol…
Skills: Customer Success Leadership, Strategic Account Management, Net Revenue Retention, Customer Health Scoring, Global Team Management
Commercial Order Management Rep - Commercial HVAC Products | Carrier Enterprise | Houston, TX Introduction: The Commercial Order Management Representative is the support resource for our customers, partners, Commercial S…
Skills: HVAC Product Knowledge, Customer Service, Order Processing, Salesforce, Microsoft Office
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Relations, Check-in/Check-out, Customer Service, Operational Reporting, Professional Communication
Licensed Colorist Licensed Colorists at Madison Reed Hair Color Bar are an essential part of our guest promise, delivering quality services and excellent guest care. You love beauty and hair color, and you pride yourself…
We are searching for a Unit Support Assistant - Housekeeping -- someone who works well in a fast-paced setting. In this position, you will perform routine housekeeping duties and respond to emergency calls for cleanup of…
Skills: Housekeeping, Infection Control, Patient Transportation, Environmental Services, Customer Service
Senior Surgery Scheduler - ENT (Texas Medical Center)
Houston, Texas, United States · On-site
Mid level
UTHealth Houston ENT Clinic in the Texas Medical Center is hiring a Senior Surgery Scheduler to join their team. Previous surgery scheduling experience in a high-volume outpatient setting preferred as well as experience …
Skills: Surgery Scheduling, Patient Coordination, Insurance Authorization, Medical Billing, EMR Documentation
Take the next step toward your new career today! Become a part of the diverse and inclusive team within our nationally recognized award-winning Bank that is one of the strongest in the nation. Woodforest National Bank is…
We are seeking a detail-oriented and customer-focused Family Vacation & Theme Park Coordinator to join our remote team. In this role, you will assist clients in planning family-friendly vacations, including theme park tr…
Skills: Travel Planning, Customer Service, Organization, Attention To Detail, Communication
Receptionist Job Overview The Receptionist, based at our Houston, TX sales office, will answer the phone and greet, assist, and provide direction and information to clients, visitors, and other guests of the organization…
YOUR NEXT OPPORTUNITY IS NOW BOARDING: Join OTG as a Host at IAH now and drive a new type of hospitality. Explore career opportunities in a unique hospitality environment with some of the industry's best compensation and…
Skills: Interpersonal Skills, Guest Relations, Product Knowledge, Workload Management, Communication
Job Title: Hospitality Associate Location: In Unit Department: Varies (Dependent on Venue) Reports To: Department Director or Manager Employment Type: Hourly Part-Time Who are we: For more than 50 years, SSA has partnere…
Fogelman is a nationally recognized, fully integrated multifamily real estate company that invests in and manages apartment communities, backed by six decades of experience, dynamic associates, and expert leadership. Our…
Skills: Leasing, Sales, Customer Service, Social Media Marketing, Yardi
Company Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE…
Skills: Driving, Customer Service, Time Management, Navigation
Company Description MAC Pizza is the largest Domino’s franchise in Texas with stores in and around central and southeast Texas. MAC Pizza has created an extensive family of people passionate about pizza and we take PRIDE…
Skills: Customer Service, Professionalism, Communication, Computer Systems
Job Description ABOUT THE JOB You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and make sure that everyone t…
Skills: Judgment, Mathematics, Multitasking, Cost Control, Inventory Control
Job Description Job Duties You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must fo…
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$26/hr–$33/hr
Full-time
401(k), Health Insurance, Dental Insurance, Vision Insurance, Employee Assistance Program, Health Savings Account (HSA)
Posted 26d ago
~40 hrs/week
Responsibilities
Manage the end-to-end ocean export process, including booking, documentation, and coordinating transportation for freight movement. Ensure timely communication with carriers, agents, and customers while maintaining compliance with government regulations.
Requirements
Requires at least 2 years of ocean export experience within freight forwarding and a strong understanding of export/import regulations. Must be eligible to work in the US and pass TSA eligibility screening.
Full job description
At Scan Global Logistics every person has an opportunity to unlock potential. We are a full-service global logistics provider present on all continents. By bringing a human approach to everyone, everywhere, we make the world a little less complicated. At the core of our DNA is a ‘can-do-attitude’ and the willingness to always walk the extra mile to find the right logistic solution whether by road, rail, ocean, air, or any other modes of transportation.
Our culture is based on our four virtues: respect, integrity, entrepreneurship, and fun.
This is a direct hire, full-time, on-site position based in Houston, TX.
Position Overview:
As the Ocean Export Coordinator, you will be responsible for the processes and procedures used in ocean export or ocean freight forwarding activities. This individual must ensure timely and accurate movement of freight and information, while providing exceptional customer service within the Ocean Export Department. Job Description:
Demonstrate strong emphasis on customer satisfaction per company policy.
Must possess a comprehensive understanding of the Export & Import Regulations or other government agency regulations that govern exports.
In-depth understanding of the Ocean Export process, EEI, and NVOCC / Non-NVOCC
Complete process of ocean shipment, including arrangement for pick-up or inland transportation, booking, timely document preparation (bill of lading, invoicing, certificate of origin, export declaration and/or AES, if applicable), follow-up with tracking and tracing to final destination.
Receive, review, and ensure documentation is accurately processed, distributed, and released to carriers, customers and agents in a timely manner.
Obtain and create quotes for shipments and source the best method of transportation, communicating with overseas agents to ensure proper pre-alerts and documents.
Uphold strong and professional relationships with ocean intermediaries, transportation agencies and sales. Take booking requests, ensure bookings are made at current and accurate rates, consolidate and route shipments based on local office procedures from departure, arrival, customs clearance, PODs, etc.
Continue to export different options to reduce costs and increase revenue.
Arrange and book steamship shipping and ensure shipments are pre-alerted in a timely manner once on-board notifications are confirmed.
Prepare and review export documents such as shipping instructions, certificates of origin, and other cargo-related files.
Arrange for container pickup and return to shipyard.
Coordination of daily shipments (documentation, monitoring, arranging pickup/ dispatching, communicate with carriers and issuing invoices etc.
Communicate/correspond with vendor, shipper, customer carrier, overseas agents, freight forwarders, customs broker, local pickup and delivery companies etc. in a timely manner, to include pre-alerts, rate requests, shipment status, etc.
Track and trace shipments providing updates to clients and sales.
Responds to emails and rate requests in a timely manner, assisting local sales efforts.
Review standard operating procedures to ensure compliance, FMC, Quality Assurance Standards, TAPA, and IMDG, ISO, Customs, etc.
Understand department process flow, looking for best practices to improve operational efficiency and productivity.
Complete all inbound/outbound moves; this includes, but is not limited to, ITs and permits to transfer.
Assist as backup for alternate accounts.
Escalation of problems to Management when necessary
Perform any other duties that may be assigned by the Department Manager
Qualifications:
Ocean Export experience +2 years (is must)
Experience in freight forwarding Ocean operations processes and procedures.
Experience of bonded freight and cargo
Customer service oriented
Attention to detail.
Problem solving attitude.
Active Listening
Telephone Etiquette
Basic Software Skills (Ms. Office & Ms. Excel)
Basic Computer Skills
Problem solving attitude, willing to resolve problems that arise in the movement of product moving in and out of the US.
Physical Requirements:
Prolonged periods sitting at a desk and working on a computer.
Must be able to lift 15 pounds at times.
Work authorization/security clearance requirements:
Must be eligible to work in the United States.
Must pass TSA eligibility screening.
Job Type: Full-time
Pay: $26.44- $33.65 Per Hour
Schedule: 8-hour shift (Monday to Friday)
Work Location: On-site
Benefits:
401(k)
Health Insurance
Dental insurance
Vision Insurance
Employee assistance program
Health Savings Account (HSA)
Life insurance
Short Term Disability Insurance
Long Term Disability Insurance
Paid Time Off
Tuition Reimbursement
Related keywords
Ocean ExportFreight ForwardingEEINVOCCBill Of LadingCertificate Of OriginAESFMCQuality Assurance StandardsTAPAIMDGISOCustomsBonded FreightTSA ScreeningLogistics
How many Customer Service & Support jobs are open in Houston, TX right now?
There are currently 6,846 open customer service & support positions in Houston, TX listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Houston, TX?
Companies currently hiring include Domino's, AutoZone, Starbucks, Allied Universal, Dollar Tree Stores, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Houston, TX?
Yes — 450 of the 6846 open customer service & support positions offer remote or hybrid work (214 remote, 236 hybrid).
How do I apply for Customer Service & Support jobs in Houston, TX?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.