Customer Service & Support Jobs in Hong Kong, Hong Kong S.A.R. (Now Hiring) — 136 open — Page 3
Transfer Agency Senior Representative
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level$2.8B raised
At BBH, Partnership is more than a form of ownership—it’s our approach to business and relationships. We know that supporting your professional and personal goals is the best way to help our clients and advance our busin…
Skills: Transaction Processing, Investor Relations, Workflow Management, Reporting, Risk Control
Relationship Manager - Payments/Enterprise
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior+$2.5B raised
Calling all innovators – find your future at Fiserv. We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations…
Skills: Relationship Management, CRM Systems, Strategic Planning, Project Management, Contract Negotiation
Claims Lead, Financial Lines and Cyber
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Senior
Job Summary Responsible for the large and complex Financial Lines and Cyber claims portfolio Deliver an effective, efficient customer centric claims service in a manner which supports the Purpose, Values and Strategy of …
Skills: Financial Lines Claims, Cyber Claims, Claims Adjustment, Coverage Analysis, Stakeholder Management
Technical Application Support Specialist, Hong Kong
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level
Polymer Capital Management is a market-neutral, multi-manager investment platform focused on Asia. Our goal is to discover and nurture the region's top investment talent by combining established institutional support wit…
Skills: Technical Support, OMS/PMS Systems, SQL, Coding, Network Troubleshooting
Receptionist / Administrative Assistant, Hong Kong
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level
Company IntroductionPolymer Capital Management is a market-neutral, multi-manager investment platform based in and focused on Asia. Polymer combines established institutional support and deep knowledge of local financial…
Skills: Phone Etiquette, Guest Relations, Conference Room Management, Mail Handling, Office Procurement
AI Client Experience Manager
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior
About Zeal Zeal Group is a global financial services organisation operating across FX, CFD, commodities, and multi-asset trading. The business is focused on delivering strong client experience, service quality, and opera…
Skills: Conversational AI, Chatbot Management, Customer Experience, LLM Implementation, Service Automation
Account Executive
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Mid level$31M raised
Wati Started as a WhatsApp team inbox in 2020, Wati has evolved into an AI-powered customer engagement platform that goes beyond a single channel. Designed for businesses that sell, support, and grow through conversation…
Skills: SaaS Sales, B2B Tech Sales, Consultative Selling, Stakeholder Management, Negotiation
Senior Relationship Manager
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Senior+$16B raised
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Relationship Management, Asset Gathering, Revenue Generation, Financial Analysis, Negotiation
Asset & Wealth Management, Private Wealth Management, Administrative Assistant, Hong Kong
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level$32B raised
Goldman Sachs Wealth Management specializes in creating comprehensive wealth management plans for high net worth individuals and families, as well as select institutions, including foundations and endowments. Wealth Mana…
Skills: Diary Management, Travel Coordination, Expense Processing, Meeting Logistics, Client Engagement
Specialist, Implementation Engineering
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Mid level$1.8B raised
Company Description We’re Checkout.com. You might not know our name, but companies like eBay, Spotify, Klarna, Uber, and Sony do, because we’re behind many of the digital experiences you use every day. We are where the w…
Skills: API, REST, Webhooks, Java, Javascript
Splunk Area Technical Account Manager
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$3M raised
Meet the Team As a Customer Success Security Area TAM, you are passionate about customers and will fuel solutions to ensure every customer request makes the deepest impact possible for our customers and share the best-of…
Skills: Splunk Enterprise Security, Splunk SOAR, Splunk UBA, Search Processing Language (SPL), Common Information Model (CIM)
Assistant Manager / Manager, Client Management
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior
Delivers professional activities in the Client Services job family. Responsible for providing client support in the areas of service, maintenance and penetration. Responds to inquiries, solving problems, and ensuring cli…
Skills: Client Relationship Management, Data Analysis, Account Management, Negotiation, Stakeholder Management
Contract Customer Care Consultant (call-centre)
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Entry level
Job Accountabilities Provide professional customer services to the General Insurance enquiries from various channels, e.g. Live Chat, Call, Email, Whatsapp, Counter, etc. Maintain our customer services in good quality to…
Skills: Customer Service, Insurance Knowledge, Communication Skills, Interpersonal Skills, Cantonese
Part Time Sales Advisor (Queen's Road Central)
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Entry level$1.1B raised
Company Description COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, inn…
Skills: Customer Service, Sales, Merchandising, Stock Replenishment, Communication
Service Dealer - HK Business
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Entry level$16B raised
GCB 6 Principal Responsibilities Execute client trade orders (e.g. equities, futures and options) accurately in real timeRespond to client calls regarding account balance, order status etc enquiriesMonitor live market mo…
Skills: Trade Execution, Client Relationship Management, Market Monitoring, Numerical Analysis, Interpersonal Communication
KYC Analyst
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Mid level
Overview Class: Full-time AND Permanent Legal Entity: Gain Capital Forex.com Hong Kong Ltd. Organization: Gain Capital Forex.com Hong Kong Ltd. Report to: Senior Manager New Accounts KYC Company Overview: Connecting clie…
Skills: KYC, AML, Due Diligence, Client Onboarding, Corporate Structures
Associate, Client Management Services Asia Pacific
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · On-site
Senior$3.1B raised
We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions,…
Skills: Analytical Thinking, Business Effectiveness, Capital Markets, Client Onboarding, Client Service
Lifecycle Specialist, Employee Relations and Transitions - APAC
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Remote Solely
$37k–$84k/yr
Senior$496M raised
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams…
Skills: Employee Relations, Offboarding Management, Employment Law Compliance, Conflict Management, Negotiation
Banking Ops Associate
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Entry level$570M raised
About Payoneer Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world’s underserved businesses to a rising global economy.…
Skills: Banking Operations, Transaction Monitoring, Account Reconciliation, Microsoft Excel, Microsoft Outlook
Inventory Management Specialist
Hong Kong, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Mid level
Work Flexibility: Hybrid About the job: This role reports to the Sales Manager and is responsible for managing consignment inventory across assigned customers. The position ensures inventory accuracy, regulatory complian…
Skills: Inventory Management, Consignment Management, Cycle Counting, Root-Cause Analysis, Regulatory Compliance