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Customer Service & Support Jobs in Kowloon City, Hong Kong S.A.R. (Now Hiring) — 24 open

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Operation Assistant, Main Treasury

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Entry level$16B raised

GCB 8 We are currently seeking a high caliber professional to join our team as a Operation Assistant, Main Treasury. In this role you will: Prepares banknote/coin consignments for branches, local banks and customers. Rec…

Skills: Cash Handling, Vault Management, Data Entry, Customer Service, Interpersonal Skills

HSBC logoHSBC

Cards and Loans Manager (Customer Contact Centre) - Hang Seng Bank (HK)

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior$16B raised

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …

Skills: Team Leadership, Product Analytics, Customer Analytics, Strategic Planning, Project Management

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Financial Services Officer

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Mid level$16B raised

GCB 7 We are currently seeking a high caliber professional to join our team as an Financial Services Officer. Principal Responsibilities: Provide assistance to customers experiencing financial difficulties through phone,…

Skills: Debt Restructuring, Customer Communication, Analytical Thinking, Problem Solving, Banking Operations

HSBC logoHSBC

VP I / VP II - Insurance

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior$16B raised

GCB 5 We are currently seeking a high calibre professional to join our team as a VP I / VP II - Insurance. In this role you will need: Proactively identify commercial insurance business opportunities and provide excellen…

Skills: Direct Sales, Relationship Management, Insurance Advisory, Investment Wealth Management, Commercial Insurance

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AVP, Customer Onboarding & Specialist, Business Banking - Hang Seng Bank (HK)

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Senior$16B raised

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …

Skills: Customer Onboarding, AML/KYC Compliance, Commercial Banking, CDD Review, Risk Management

HSBC logoHSBC

Senior Manager, Customer Engagement and Event

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Senior$16B raised

GCB 4 We are currently seeking a high calibre professional to join our team as Senior Manager, Customer Engagement and Event. In this role you will: Customer engagement delivery (people manager) Lead and develop a team t…

Skills: Customer Engagement, Event Management, People Management, Project Management, Stakeholder Management

HSBC logoHSBC

Channel Management Manager

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Senior$16B raised

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join HSBC and discover how valued you’ll be. Whether you want a career that could take you to the top, or si…

Skills: Channel Optimization, Contact Centre Strategy, Customer Experience (CX), Root-Cause Analysis, Process Re-engineering

HSBC logoHSBC

Head of Customer Relations - Hang Seng Bank (HK)

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior+$16B raised

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …

Skills: Complaint Handling, Team Leadership, Customer Relations, MI Reporting, Stakeholder Management

HSBC logoHSBC

VP, Customer Relations, Business Banking - Hang Seng Bank (HK)

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior$16B raised

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …

Skills: Complaint Handling, Root Cause Analysis, Customer Experience Management, Service Recovery, Case Management

HSBC logoHSBC

Senior Operations and Controls Manager, Digital Currencies - HK Business

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior$16B raised

GCB 4 Retail Banking and Wealth (RBW) Hong Kong helps deliver on HSBC’s purpose of opening up a world of opportunity by providing our customers with borderless banking and world-class wealth management through best-in-cl…

Skills: Operations Management, Controls Management, Digital Currencies, Project Implementation, Risk Management

HSBC logoHSBC

Change Agent - HK Business

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior$16B raised

GCB 5 Wealth and Personal Banking Asia Pacific The Wealth and Personal Banking Asia Pacific Business Transformation team is seeking a dynamic, adaptable, and outcome-driven Hybrid Project Manager & Business Analyst (PM/B…

Skills: Project Management, Business Analysis, Requirements Elicitation, Customer Journey Mapping, Process Design

HSBC logoHSBC

AVP, Customer Onboarding, Business Banking - Hang Seng Bank (HK)

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Senior$16B raised

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …

Skills: Customer Onboarding, CDD, KYC, Commercial Banking, Customer Service

HSBC logoHSBC

AVP, Customer Onboarding, Business Banking - Hang Seng Bank (HK)

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Senior$16B raised

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …

Skills: Customer Onboarding, CDD, KYC, Commercial Banking, Customer Service

HSBC logoHSBC

Manager, Wealth Solutions - HK Business

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior$16B raised

GCB 5 Some careers open more doors than others. If you’re looking for further opportunities to develop your career, take the next step in fulfilling your potential right here at HSBC. Wealth and Personal Banking serves m…

Skills: Digital Acquisition, Customer Retention, Data Analysis, Commercial Strategy, Stakeholder Management

HSBC logoHSBC

Manager, Customer Relations - Hang Seng Bank (HK)

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior$16B raised

Some careers have more impact than others. If you’re looking for a career where you can make a real impression, join Hang Seng and discover how valued you’ll be. Whether you want a career that could take you to the top, …

Skills: Complaint Handling, Customer Resolution, Investigation, Regulatory Compliance, Negotiation

HSBC logoHSBC

Assistant Manager, Mortgage Lending - HK Business

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Mid level$16B raised

GCB 6 Principal responsibilities • Prepare, assess, and approve new mortgage loan by following the relevant credit guidelines and the delegated lending authority. • Responsible for Mortgage Loan underwriting. • Interact …

Skills: Mortgage Underwriting, Credit Assessment, Credit Guidelines, Customer Service, Interpersonal Skills

HSBC logoHSBC

Technical Specialist

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Senior+$16B raised

GCB 5 We are currently seeking a high calibre professional to join our team as a Technical Specialist. In this role you will: Lead the sub-team to provide IBMi 24 x7 global production support, manage the changes in imple…

Skills: IBMi Support, Production Support, Leadership, Stakeholder Management, Service Delivery

HSBC logoHSBC

Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · Hybrid

Entry level$16B raised

We are currently seeking a high calibre professional to join our team as a Personal Banking Executive, Premier Relationship - Contact Centre and Remote Channel. In this role you will: Handle inbound calls and provide hig…

Skills: Customer Service, Written Communication, Financial Product Knowledge, Digital Platform Proficiency, Multilingualism

HSBC logoHSBC

District Operations Manager, International

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Senior+$16B raised

Responsibilities Reporting directly into Stream Head, the job holder will develop and manage a team to deliver the strategy, being accountable for implementing the face-to-face component of the plan including overall str…

Skills: Branch Management, Leadership, P&L Management, Risk Management, KYC

HSBC logoHSBC

Client Manager, Client Management

Kowloon City, Hong Kong Island, Hong Kong S.A.R. · On-site

Mid level$16B raised

GCB 6 We are currently seeking a high calibre professional to join our team as a Client Manager, Client Management. In this role you will: Managing, owning and handling the new trade account opening, HSBCnet– Internet Tr…

Skills: Trade Account Opening, Customer Service, Traditional Trade Products, Interpersonal Skills, Leadership

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Showing 1–20 of 24

HSBC logo

Operation Assistant, Main Treasury

HSBC

Kowloon City, Hong Kong Island, Hong Kong S.A.R. • On-site

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Entry level

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  • Full-time
  • high school
  • Professional Development, Flexible Working
  • Posted 2d ago
  • ~40 hrs/week

Responsibilities

Responsible for preparing and processing banknote and coin consignments for branches, customers, and ATMs. Manages cash deposits, verifies transactions in the Vault Management system, and handles the handover of cash boxes via vehicles.

Requirements

Requires a Form 5 level education and relevant experience in cash handling. Candidates must possess basic computer skills and strong interpersonal and customer service abilities.

Full job description

GCB 8

We are currently seeking a high caliber professional to join our team as a Operation Assistant, Main Treasury.

 

In this role you will: 

 

  • Prepares banknote/coin consignments for branches, local banks and customers.  Receives and conduct bulk checks on note/coin pay-in from branches, local banks, corporate customers and Automated Teller Machines.
  • Process bulk cash deposit and withdrawal transactions and input data of cash transactions in the Vault Management system.
  • Handle cash deposits at Cash Processing Centre, including counting and verifying notes and coins, and posting transactions to the system.
  • Mange the handover of cash boxes / coins / flag-day collections to and from cash vehicles, ensuring acknowledgements are checked and signed.
  • Complete other administrative and clerical tasks as required.

 

To be successful you will need: 

 

  • Form 5 level education.
  • Relevant cash-handling experience.
  • Basic computer skills.
  • Strong interpersonal and customer service skills.

When applying, please submit a full resume. Your local internal application policy should be followed. For more information you can visit HRDirect and search for content “HKG: Do I need any approval to look for internal career opportunities?”.   

 

Candidates with less relevant experience or skills may be offered a lower Global Career Band than stated above. 

 

Opening up a world of opportunity 

 

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

 

Issued by The Hongkong and Shanghai Banking Corporation Limited. 

https://www.youtube.com/embed/QmZ7Un5gR8c?si=LCa6slfBqlUlxUE-

Related keywords

TreasuryCash Processing CentreVault ManagementBanknotesCoinsCash DepositsCash WithdrawalsFinancial OperationsHSBCBanking

About HSBC

LinkedInVisit site
Industry
Financial Services
Company size
10,001+ employees
Headquarters
London
LinkedIn followers
4,951,161
Total funding
$16B

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

Offices: 8 Canada Square, London, E14 5HQ, GB · 1 Queen's Road Central, Central, Hong Kong, HK · Florida 201, Buenos Aires City, Buenos Aires Autonomous City 1005, AR · 425 5th Ave, New York, NY 10018, US · DUONG Dong Khoi 1, Ho Chi Minh City, Thanh Pho Ho Chi Minh, VN

BankingFinancial ServicesInternational Finance and BankingWealth ManagementCorporate and Business Bankingretail bankingInsuranceRetail BankingInvestment BankingCommercial Banking
View all jobs at HSBC

Frequently asked questions

How many Customer Service & Support jobs are open in Kowloon City, Hong Kong S.A.R. right now?

There are currently 24 open customer service & support positions in Kowloon City, Hong Kong S.A.R. listed on Clera. New openings are added daily as companies post roles.

Are there remote or hybrid Customer Service & Support jobs in Kowloon City, Hong Kong S.A.R.?

Yes — 12 of the 24 open customer service & support positions offer remote or hybrid work (0 remote, 12 hybrid).

How do I apply for Customer Service & Support jobs in Kowloon City, Hong Kong S.A.R.?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

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