Wan Chai, Hong Kong Island, Hong Kong S.A.R. · On-site
Company Description “We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder As a Fortune 500 company, Expeditors employs more than 19,000 trained professionals in a worldwi…
Skills: Account management, Logistics operations, Supply chain management, Freight forwarding, Shipment coordination
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Start Your Career with Bowtie Customer Service Team Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming …
Skills: Customer service, Insurance domain knowledge, Live chat support, Email support, WhatsApp support
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Role Summary Bowtie is Hong Kong's first virtual insurer, building a modern, human-centred health insurance company. We are looking for a Social Media Specialist who can create compelling content, grow our online communi…
Skills: Social Media Management, Content Creation, Community Management, Copywriting, Social Media Analytics
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Why you should join? At Bowtie, we are on a mission to "make insurance good again" and build a top-of-mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a s…
Skills: Insurance Planning, Client Needs Analysis, VHIS Switching, Lead Management, Customer Relationship Management
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Why you should join? At Bowtie, we are on a mission to "make insurance good again" and build a top-of-mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a s…
Skills: Insurance Planning, Client Needs Analysis, VHIS Switching, Lead Management, Customer Relationship Management
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Why you should join? At Bowtie, we are on a mission to "make insurance good again" and build a top-of-mind health insurance company. We strive to revolutionize the industry through modern technology while maintaining a s…
Skills: Insurance Planning, Client Needs Analysis, VHIS Switching, Relationship Management, Communication Skills
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Role Summary Bowtie’s mission is to make insurance good again, and our vision is to build a category-defining health insurance company. As a young and fast-growing company, grooming and learning from the next generation …
Skills: Customer Support, Claims Assessment, Problem Solving, Communication Skills, MS Word
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Business Development Manager Location: Hong Kong Hybrid/Onsite Full Time: Monday - Friday, 9.00am - 6.00pm Candidates for this position must be eligible to work without sponsorship. Time on-site or time zone may be neces…
Skills: Sales, Account Management, Presentation Skills, Planning & Organizational Skills, Active Listening
Wan Chai, Hong Kong Island, Hong Kong S.A.R. · Hybrid
Role Summary Bowtie’s mission is to make insurance good again and our vision is to build a category-defining health insurance company. We are a multi-award-winning virtual insurer with a flexible, collaborative startup e…
Skills: Team Leadership, Customer Service Management, Quality Assurance, KPI Analysis, Complaint Resolution
Wan Chai, Hong Kong Island, Hong Kong S.A.R. • On-site
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Serve as the primary operational contact for assigned customer accounts and support day-to-day logistics and supply chain operations. Coordinate with internal and external stakeholders to manage shipment bookings, resolve exceptions, and ensure performance standards are met.
Requires a university degree and 1-2 years of experience in the freight forwarding industry, though fresh graduates are welcome. Candidates must be fluent in Cantonese, English, Mandarin, and Korean with strong communication skills.
“We’re not in the shipping business; we’re in the information business” -Peter Rose, Expeditors Founder
As a Fortune 500 company, Expeditors employs more than 19,000 trained professionals in a worldwide network of over 350 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. Expeditors is headquartered in Seattle, Washington.
Serve as the primary operational contact for assigned customer accounts.
Support customers’ day‑to‑day logistics and supply chain operations in accordance with SOPs.
Coordinate internally with origin offices, hubs, vendors, brokers, and 3PLs to ensure smooth execution.
Manage shipment bookings, routing, and operational approvals (air/ocean/factory loads).
Handle shipment exceptions, delays, and non‑compliance, ensuring timely resolution.
Conduct root cause analysis for service failures and drive corrective actions.
Monitor and verify SLA performance and shipment timelines.
Maintain clear communication with internal stakeholders and customers on shipment status and risks.
Prepare regular operational and performance reports for customer accounts.
Support continuous improvement initiatives and take on additional responsibilities as required.
University graduates with 1-2 years of working experience in the freight forwarding industry are required.
Excellent communication and interpersonal skills, very customer minded and detail oriented.
General PC knowledge dealing with e-mail and Windows applications.
Attractive remuneration package with good career prospect will be offered to the right candidates. Interested parties, please send your full resume by clicking "I'm interested" button below. Please quote the reference on your application. Further information about the Company can be obtained at Expeditors’ website: http://www.expeditors.com. Shortlisted candidates will be notified within 6 weeks.
All information provided by candidates will be used solely for recruitment purposes. Unsuccessful application will be destroyed in strict confidence upon completion of recruitment process.
Expeditors is an equal opportunities employer and works towards a smoke free environment.
You’d be surprised how far we’ll go for you.
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of over 350 locations in 100+ countries on six continents. Expeditors is focused on the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include air and ocean freight consolidation and forwarding, vendor consolidation, customs clearance, cargo insurance, distribution and other value-added logistics services. We pride ourselves on being a solutions-based organization that takes the time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Our relationships with local suppliers and global air and ocean partners provides our customers with the best routing and pricing options. Expeditors' comprehensive, flexible spectrum of services is supported by leading-edge information technology providing the highest level of end to end visibility. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore. At Expeditors, our industry professionals, award winning processes and globally unified systems ensure that we always live up to our promise, "You'd be surprised how far we'll go for you."
Offices: 3545 Factoria Blvd SE, Bellevue, Washington 98006, US · 1 Ascot Road, Middlesex, England TW14-8QH, GB · Cargo Mega Terminal Building, Office 5097, Dubai, Cargo Village P.O.Box: 60844, AE · 61 Alps Ave, Singapore, 49, SG · No. 1, Lane 128, Linhong Road, Shanghai, Changning District 200335, CN
There are currently 8 open customer service & support positions in Wan Chai, Hong Kong S.A.R. listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Bowtie Life Insurance Company, CSC, Expeditors, among others. Browse the listings above to see every active employer.
Yes — 8 of the 8 open customer service & support positions offer remote or hybrid work (0 remote, 8 hybrid).
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