Greensboro, North Carolina, United States · On-site
Senior
PRIMARY PURPOSE The primary responsibility of this position is to lead the profitable growth and overall performance of the Service department. The Service Manager develops and executes Service strategy, strengthens cust…
Greensboro, North Carolina, United States · On-site
Entry level
Now Hiring : Dental Hygienist - Greensboro West Friendly Tuesday, Wednesday, Thursday, and Friday or Tuesday and Wednesday We are looking for a compassionate and skilled Dental Hygienist to join our team! In this role, y…
Skills: Dental Hygiene, Preventive Care, Periodontal Therapy, Digital Radiographs, Patient Education
Velocity Truck Rental & Leasing
Salesperson-Greensboro, NC
Greensboro, North Carolina, United States · On-site
Mid level
Who We Are: Crossroads Equipment Lease & Finance, LLC, is a wholly owned subsidiary of the Velocity Vehicle group, one of California’s largest commercial vehicle dealers. Established in 2006, and based in Rancho Cu…
Skills: Sales, Business development, Customer relationship management, Negotiation, Cold calling
Greensboro, North Carolina, United States · On-site
Entry level
Bassett Furniture – Store Operations Administrator Customer Service Opportunity | Hourly | Entry Level The Store Operations Administrator (SOA) is responsible for assisting the manager in the daily operations of th…
Skills: Customer service, Conflict resolution, Problem solving, Organizational skills, Time management
Greensboro, North Carolina, United States · On-site
$4/hr
Entry level$5.9B raised
With a career at HMSHost, you really benefit! We Offer Health, dental and vision insurance Generous paid time off (vacation, flex or sick) Holiday pay Meal and Transportation Benefits *401(k) retirement plan with company…
Greensboro, North Carolina, United States · On-site
Mid level
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, too…
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Hope for the Holidays Specialist - seasonal (53877)
Greensboro, North Carolina, United States · On-site
Entry level
Job DetailsJob Location: Greensboro, NC 27405Position Type: SeasonalSummary The Hope for the Holidays Specialist plays a key role in Children's Home Society of North Carolina's annual Hope for the Holidays program by sup…
Skills: Program coordination, Fundraising, Event planning, Project management, Volunteer management
Greensboro, North Carolina, United States · On-site
Entry level
Labcorp is a global leader in laboratory services, providing the insights and answers that help healthcare providers, patients, researchers, pharmaceutical companies and health systems make confident decisions and improv…
Skills: Phlebotomy, Venipuncture, Capillary techniques, Specimen collection, Data entry
Greensboro, North Carolina, United States · On-site
Entry level$2.5B raised
Location: UNCG We are hiring immediately for a MARKETING ADMIN position. Address: 1000 Spring Garden Street. Greensboro, NC 27402 Note: online applications accepted only. Schedule: Full & Part Time Schedule: more details…
Skills: Digital marketing, Social media management, Content creation, Event planning, Project management
Grainger
Account Manager, Healthcare
Greensboro, North Carolina, United States · Hybrid
$62k–$104k/yr
Mid level
Work Location Type: Hybrid Req Number 334029 About Grainger W.W. Grainger, Inc. is a leading broad line distributor with operations primarily in North America and Japan. At Grainger, We Keep the World Working® by serving…
Greensboro, North Carolina, United States · On-site
Mid level
Sally Beauty Job Title: Assistant Manager Essential Function Store Managers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all …
Skills: Retail sales, Customer service, Team leadership, Inventory management, Staff training
Greensboro, North Carolina, United States · On-site
Entry level
Front Desk Agent Job Type: Full-Time/ Part-Time Department: Front Office Reports To: Front Office Manager Position Summary We are seeking a friendly, professional, and customer-focused Front Desk Agent to join our hotel …
Skills: Customer service, Communication skills, Problem-solving, Cash handling, Computer skills
Greensboro, North Carolina, United States · On-site
Entry level
Overview Role: Dietary Aide Join Healthcare Services Group (HCSG) as a Dietary Aide, where you will prepare and serve meals for residents in a long-term care facility. At HCSG, we are passionate about positively impactin…
Greensboro, North Carolina, United States · On-site
Entry level
Banquet Set-Up House Person As a Banquet Setup House Person, you’ll be responsible for setting up, breaking down, and resetting banquet and meeting spaces according to event specifications. You’ll work closely with the b…
Greensboro, North Carolina, United States · On-site
Entry level
Restaurant Server We are seeking a friendly and attentive Restaurant Server to provide excellent service by taking orders, delivering food and beverages, and ensuring guests have an enjoyable dining experience. This role…
Skills: Communication skills, Customer service, Hospitality, Food service, Beverage service
Greensboro-High Point Marriott Airport
Housekeeping Room Attendant
Greensboro, North Carolina, United States · On-site
Entry level
Housekeeping Room Attendant As a Housekeeping Room Attendant, you will be responsible for cleaning and preparing guest rooms to HVMG’s high standards of cleanliness and comfort. Your duties include making beds, replenish…
Skills: Housekeeping, Cleaning, Room preparation, Attention to detail, Time management
Greensboro, North Carolina, United States · On-site
$22/hr–$25/hr
Mid level
As a Field Technician, you will use a company vehicle to perform first and second line maintenance on Coinstar kiosks within an assigned territory. You will plan and schedule your days, making adjustments to rapidly chan…
Greensboro, North Carolina, United States · On-site
Entry level
Description At Allegacy, our roots run deep — anchored in a longstanding commitment to doing right by our members and the communities we serve. Every role within our organization plays a vital part in nurturing the relat…
Skills: Fraud detection, Customer service, Communication skills, Problem solving, Analytical skills
Greensboro, North Carolina, United States · On-site
Entry level
Overview At MasTec Advanced Technologies, your smile and technical expertise is in demand. Here you won’t just provide and install the most advanced home technologies around – everything from satellite dishes…
Greensboro, North Carolina, United States · Hybrid
$12/hr–$16/hr
Mid level
Benefits: 401(k) 401(k) matching Bonus based on performance Dental insurance Employee discounts Flexible schedule Health insurance Opportunity for advancement Paid time off Vision insurance Wellness resources Wellness Br…
Skills: Marketing, Client engagement, Time management, Persuasive communication, Strategic thinking
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Full-time
bachelor degree
Posted 24d ago
~40 hrs/week
Responsibilities
The Service Manager is responsible for leading the profitable growth and overall performance of the Service department by developing strategy and strengthening customer relationships. They oversee daily operations, including team management, financial performance, and ensuring high-quality, safe execution of service work.
Requirements
Candidates must have a bachelor's degree and at least five years of management experience, preferably in industrial or equipment service. The role requires strong financial acumen, sales-minded leadership, and the ability to travel approximately 40% of the time.
Full job description
PRIMARY PURPOSE
The primary responsibility of this position is to lead the profitable growth and overall performance of the Service department. The Service Manager develops and executes Service strategy, strengthens customer relationships, partners with divisional Sales, develops team, and ensures work is completed safely, efficiently, on time, and to established quality and profitability standards.
JOB DUTIES
Build lasting customer and vendor relationships; provide a high level of customer service and resolve complaints or concerns quickly and professionally.
Own Service department financial performance. Develop and execute the Service strategy to drive profitable growth and future expansion.
Partner with Sales team to evaluate opportunities, develop estimates and proposals, conduct joint customer visits, identify installed-base opportunities, maintain the Service pipeline, and attach appropriate Service offerings to qualifying projects.
Plan, prioritize, and coordinate Service work across internal departments to meet customer needs, resolve issues promptly, and ensure safe, timely, high-quality execution.
Develop and implement service strategies, standards, and procedures to meet customers’ needs with efficiency and high quality. Establish quality standards and ensure performed work meets or exceeds those standards.
Establish and improve estimating, quoting, time-tracking, and job-costing standards; analyze quote-to-actual performance and take corrective action to improve estimating accuracy and profitability.
Hire, train, and manage Service team performance; maintain required certifications and develop training, cross-training, competency, capacity, and succession plans.
Ensure effective management of Service inventory, tooling, equipment, purchasing, invoicing, order processing, and logistics; assess capital needs and develop ROI-based investment recommendations.
Promote an engaging, accountable work environment, model company values, support the broader organization as needed, and perform other duties as assigned.
Demonstrate the ability and business-process knowledge to step into Service functions as needed, provide support, and close gaps.
Develop and manage qualified service partners to expand capabilities and geographic coverage while ensuring required standards for quality, safety, responsiveness, and customer service
QUALIFICATIONS – EDUCATION, EXPERIENCE, SKILLS
Bachelor’s degree in business, administration, engineering, or related field.
Ability to travel to customer and vendor facilities; approximately 40% travel required.
Three years of shop, service, or mechanical repair experience required; certified or certifiable skills in major equipment maintenance are a plus.
Five years of management experience required; industrial or equipment service management experience preferred.
Demonstrated experience growing service revenue and profitability through service sales, estimating, account development, recurring service agreements, or similar commercial strategies preferred.
Strong sales-minded attitude, financial acumen, leadership skills, and experience managing departmental KPIs, gross margin, utilization, estimating accuracy, and continuous improvement.
Ability to understand engineering drawings and schematics and apply strong creative thinking and problem-solving skills.
Proficiency with Microsoft Office and experience with ERP, project management, CRM, dashboard, and data-analysis tools; ability to leverage technology to improve processes.
Ability to build strong customer and vendor relationships with effective written and verbal communication and organizational skills.
Must be a good fit culturally for a family-owned enterprise.
M. G. Newell Corporation has been in business for over a century providing sanitary process components and integrated process systems to the food, dairy, citrus, beverage, pharmaceutical and personal care industries. With divisions in Greensboro, North Carolina; Louisville, Kentucky, and Nashville, Tennessee, our services extend to the Mid-West, MidAtlantic, and Southeastern United States.
M.G. Newell is an Equal Opportunity employer and will consider all qualified applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
M.G. Newell is a full service provider of sanitary processing and material handling equipment for the food, beverage, pharmaceutical and personal care industries.
As a full-service solutions partner, M.G. Newell provides pumps, valves, fittings, mixers, fluid and material handling systems and other plant supplies. Our engineers and technicians customize and build processing equipment, including skidded systems for inline blending, CIP, filtration, pasteurization, mixing and batching. Field technicians conduct instrument repair, preventive maintenance, calibration and assist in the start up of new installments.
M.G. Newell has proudly served the food, beverage, pharmaceutical and personal care industries since 1885.
Offices: 301 Citation Court, Greensboro, NC 27409, US · 4400 Bishop Lane, Suite 112, Louisville, KY 40218, US · 334 Free Hill Road, Suite B, Hendersonville, TN 37075, US · 7004 Cessna Dr, Greensboro, North Carolina 27409, US
How many Customer Service & Support jobs are open in Greensboro, NC right now?
There are currently 1,287 open customer service & support positions in Greensboro, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Greensboro, NC?
Companies currently hiring include Lowe's Companies, Inc., H&R Block, Domino's, Dollar Tree Stores, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Greensboro, NC?
Yes — 105 of the 1287 open customer service & support positions offer remote or hybrid work (56 remote, 49 hybrid).
How do I apply for Customer Service & Support jobs in Greensboro, NC?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.