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$15/hr
Entry level
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and governme…
Skills: Customer service, Communication, Report writing, Multi-tasking, Microsoft office
barista - Store# 10605, HIGHWOODS CIR & NEW GARDEN RD
Greensboro, North Carolina, United States · On-site
$15/hr–$17/hr
Entry level$2.6B raised
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Greensboro, North Carolina, United States · On-site
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Greensboro, North Carolina, United States · On-site
$60k–$80k/yr
Entry level
The Account Manager I is a developmental role that involves job shadowing and working alongside and under the supervision of an experienced account manager. This role is designed to expose the associate to technical w…
Greensboro, North Carolina, United States · On-site
$52k–$62k/yr
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Not all heroes wear capes; some carry a flashlight! Commercial pest control technicians mitigate unwanted pests, such as roaches, rats, ants, bed bugs, and mosquitoes that infest commercial facilities, restoring peace of…
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Greensboro, North Carolina, United States · On-site
Entry level
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Greensboro, North Carolina, United States · On-site
$18/hr–$21/hr
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Greensboro, North Carolina, United States · On-site
Entry level$2.5B raised
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Greensboro, North Carolina, United States · On-site
$181/hr–$182/hr
Entry level
Requisition ID: 265581 Locations: Asheboro; Greensboro Pay Range $181.00 - $182.00 Daily, + mileage reimbursement Schedule: 5am - 6am start time until completion of the route; must be able to work weekends. 2 days off du…
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Greensboro, North Carolina, United States · On-site
Senior
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Greensboro, North Carolina, United States · On-site
$60/hr–$76/hr
Entry level$4.0B raised
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Greensboro, North Carolina, United States · On-site
Mid level$370M raised
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Greensboro, North Carolina, United States · On-site
$60/hr–$76/hr
Entry level$4.0B raised
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Greensboro, North Carolina, United States · On-site
Entry level$2.3B raised
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Greensboro, North Carolina, United States · On-site
$18/hr–$19/hr
Mid level
Overview At CLS Living, our mission is simple: to deliver an unparalleled resident experience and foster an exceptional workplace environment. We are committed to building a world-class team of passionate individuals who…
Greensboro, North Carolina, United States · On-site
Entry level
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Greensboro, North Carolina, United States · On-site
$55k–$100k/yr
Entry level
Cellular Sales Cellular Sales is Growing! Average and High-End Sales Consultants earn $55000 – $100000 +/ year Are you determined to grow your job into a career, in a fast-paced thriving environment? Cellular Sales is th…
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Greensboro, North Carolina, United States · On-site
Mid level
Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Property Casualty Customer Service Representative to …
Greensboro, North Carolina, United States · On-site
Entry level$2.5B raised
The Operations Associate's role is to create an outstanding customer experience by performing operations functions within the store. The Operations Associate role is an early morning position and you will work with the a…
The Test Center Administrator is responsible for greeting candidates, verifying identification, and performing security checks to ensure exam integrity. They must continuously monitor the testing environment and report any issues or misconduct according to company policies.
Requirements
Candidates must have a high school diploma or equivalent and at least one year of in-person customer service experience. The role requires the ability to lift up to 40 pounds and proficiency with Microsoft Windows-based computer programs.
Full job description
About Us: Prometric is a leading provider of technology-enabled testing and assessment solutions to many of the world’s most recognized licensing and certification organizations, academic institutions, and government agencies. We support more than 7 million test takers annually at our testing locations in 180 countries around the world. With over three decades of experience working with clients of all sizes across a multitude of industry sectors, our mission is to design and deliver the highest quality and most innovative testing solutions anytime, anywhere.
JOB TITLE: Test Center Administrator
REPORTS TO: Test Center Manager
DEPARTMENT: Test Center
LOCATION: Greensboro NC 27407
TEST CENTER ADDRESS: 3 Centerview Dr Ste 248
JOB OVERVIEW:
The Test Center Administrator (TCA) serves as the face of Prometric in test centers around the world. These emerging professionals are part of a growing specialization within the company and thrive in fast-paced environments that support people who are taking life-changing exams. The position requires TCAs to verify candidate identification, monitor exams and maintain strict policies and guidelines to uphold the highest standards for exam integrity in the world.
Prometric employs more than 600 TCAs worldwide who are highly respected for their ability to lead and control the computer-based test center environment.
PERKS for employees hired for 20+ hours: (DO NOT EDIT)
12 Paid Holidays Off annually based on work schedule and start date
No selling or quotas
Office setting environment
No inventory, stocking, floor moves or overnight shifts!
Paid training
Sick time prorated based on start date
401K
Employee Assistance Program
Vision
FSA
Include these PERKS for employees hired for Full Time: (DO NOT EDIT)
Legal
Vacation
AVAILABLE SCHEDULE:
Part Time - Hours Will Vary
Schedule: Site may be open Monday through Saturday 7am to 6pm. Saturday availability required. Occasional evening hours required. Possible, Sunday hours.
Our ideal candidate demonstrates teamwork, with the availability to work a variety of shifts any day - Monday through Saturday - between the hours of 7am and 10:00 pm. Candidate must be open to flexible scheduling.
Schedules are available 2 weeks in advance.
RESPONSIBILITIES:
Maintain and apply expert knowledge of test center policies, practices and procedures
Greet examinees and verify identification
Perform required security checks including the use of wands
Continuously monitor candidates as they complete exams
Report and/or resolve candidate issues with urgency
Maintain secure environment and materials in the test center at all times
Ensure every candidate receives a fair and comfortable testing experience
Report any occurrences outside company guidelines
Ability to be flexible with scheduling based on Prometric days of operations
Represent Prometric's vision, mission and values
Safeguard the test center from misconduct
If applicable, digitally scan and record candidate fingerprint identification
QUALIFICATIONS:
EDUCATION:
High school diploma or equivalent required
College experience a plus
EXPERIENCE:
Minimum of one year of customer service experience required, in person (call center, retail, restaurant, etc.)
Must be 18 years of age to qualify
SKILLS:
Ability to communicate professionally and effectively with candidates and coworkers
Ability to write detailed and accurate reports and correspondence
Ability to multi-task and handle small tools, pack equipment for shipping or unpack for installation
Familiar with Microsoft Windows-based computer programs and applications (including but not limited to MS Office, Outlook, Explorer-web browsing)
PHYSICAL JOB REQUIREMENTS
Must be able to bend, stoop, and lift up to 40 pounds
Ability to remain in a stationary position for extended periods of time while administering exams
Ability to physically move through test room every 8-10 minutes and escort candidates to and from testing room
Visual requirements include the ability to adjust or focus computer screens and view testing room through camera monitors while proctoring the exam
Ability to maintain computers in the lab and office setting, by physically maneuvering in tight spaces, while maintaining safety protocols
Prometric is an Equal Employment/Affirmative Action employer. We do not discriminate in hiring based on sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, and local law.
Related keywords
Test Center AdministratorPrometricCustomer ServiceExam ProctoringSecurityMicrosoft OfficeOutlookData EntryFacility ManagementComplianceTesting SolutionsCertificationLicensingInventory ManagementHardware Maintenance
Empowering a skilled global workforce to solve tomorrow’s challenges through transformative education and opportunity.
Industry
IT Services and IT Consulting
Company size
1,001-5,000 employees
Headquarters
White Marsh, MD
LinkedIn followers
127,941
Prometric is a global leader in credentialing and skills development. With 30+ years of experience and the largest test center network, we empower organizations to build tomorrow’s workforce across all industries and professions.
🌍 8K+ test centers | 180+ countries | 70 languages
Offices: 7941 Corporate Drive, White Marsh, MD 21236, US · Finnabair Crescent, Dundalk, County Louth, IE
How many Customer Service & Support jobs are open in Greensboro, NC right now?
There are currently 1,293 open customer service & support positions in Greensboro, NC listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Greensboro, NC?
Companies currently hiring include Lowe's Companies, Inc., H&R Block, Domino's, Dollar Tree Stores, Starbucks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Greensboro, NC?
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