Troy, Indiana, United States · Hybrid
Who We Are At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their ris…
Skills: Customer Service, Account Management, Employee Benefits, Life & Health Insurance Licensing, Microsoft Word
Grand Rapids, Michigan, United States · On-site
Job DetailsJob Location: Grand Rapids Corp Headquarters - Grand Rapids, MI 49504Summary: The Credit Specialist at Crystal Flash (CF) is a valued team member who is responsible for the credit and collection activities on …
Skills: Credit Review, Collections, Customer Service, Financial Analysis, Account Reconciliation
Grand Rapids, Michigan, United States · On-site
Food Service Worker (Part-Time, 2nd Shift)Evening Shift (United States of America) Hours: Part-Time, 24 hours per week Monday-Friday, every other weekend & rotating holidays, 11:00am - 7:30pm Mary Free Bed Summary We hav…
Skills: Food Preparation, Customer Service, Sanitation Standards, Portion Control, Food Safety
Grand Rapids, Michigan, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Handles Commercial customer inte…
Skills: Customer Service, Commercial Banking, Data Entry, Telephone Communication, Problem Solving
Grand Rapids, Michigan, United States · On-site
Overview Role: Food Service Director / Dining Services Director Join Healthcare Services Group (HCSG) as a Food Service Director, leading the dining department at a long-term care facility. At HCSG, we are passionate abo…
Skills: Food Service Management, Personnel Supervision, Inventory Management, Food Safety, Customer Service
Grand Rapids, Michigan, United States · On-site
AutoZone’s store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers …
Skills: Customer Service, Sales, Automotive Parts Knowledge, Communication, Inventory Management
Grand Rapids, Michigan, United States · Remote OK
As a Software Customer Support Specialist, you will assist our software customers during scheduled software support hours. Your primary responsibility will be to work with campground and resort staff on inbound call/emai…
Skills: Customer Service, Technical Troubleshooting, Written Communication, Verbal Communication, Problem Solving
Grand Rapids, Michigan, United States · On-site
Founded in 2010, Fun Town RV (FTRV) has grown into Texas’s largest RV chain, operating 36 locations and planning to expand. We provide excellent customer service and offer top RV brands for less, backed by a rigoro…
Skills: Customer Engagement, Sales Closing, CRM Management, Product Demonstration, Lead Management
Grand Rapids, Michigan, United States · Remote OK
$19/hr–$20/hr
At Beyond Finance, we've made it our mission to help everyday Americans escape the endless cycle of crippling debt and step into a brighter financial future. Through compassionate, individualized care, a culture focused …
Skills: Client Retention, Sales, Collections, De-escalation, CRM Proficiency
Grand Rapids, Michigan, United States · On-site
Warby Parker is searching for skilled and enthusiastic Opticians to join our growing team of in-house optical all-stars and play an integral part in what we're all about-helping people see! In this role, you'll become an…
Skills: Eyewear Fitting, Optical Measurements, Customer Service, Prescription Interpretation, Frame Styling
Grand Rapids, Michigan, United States · On-site
Retail Sales Associate Location: Grand Rapids, MI Pay: $14.00 per hour Job Type: Part-time Schedule: 25 hours per week, including evenings, weekends, and holidays as scheduled About the Role At The Salvation Army Thrift …
Skills: Customer Service, Cash Handling, Point Of Sale, Merchandising, Inventory Management
Grand Rapids, Michigan, United States · On-site
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.00 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and Full-Time Schedules betwee…
Skills: Customer Service, Sales, Cash Handling, Inventory Management, Collections
Grand Rapids, Michigan, United States · On-site
$50k–$140k/yr
About Company: Preferred Automotive Dealerships Building a Legacy Since we opened our first dealership, we've steadily grown to one of the region's premier dealership groups, regardless of brand! Over the past few years,…
Skills: Customer Service, Automotive Systems Knowledge, Interpersonal Communication, Service Management Software, Active Listening
Grand Rapids, Michigan, United States · On-site
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint.…
Skills: Attention To Detail, Upselling, Time Management, Teamwork, Problem-Solving
Grand Rapids, Michigan, United States · On-site
From comfortably casual to lavishly appointed, AHC Hospitality represents a diverse array of hotels, restaurants, and resorts. Our team members provide exceptional experiences that delight our guests at every touchpoint.…
Skills: Bartending, Guest Service, Alcohol Knowledge, Mixology, Inventory Management
Grand Rapids, Michigan, United States · Remote Solely
We are currently seeking organized and detail-oriented individuals to join our team as Remote Travel Support Coordinator In this role, you will assist with organizing, managing, and coordinating travel plans while ensuri…
Skills: Attention to detail, Organizational skills, Multi-tasking, Professional communication, Self-motivation
Grand Rapids, Michigan, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under moderate supervision in a …
Skills: Collections, Customer Service, Negotiation, Conflict Management, Analytical Skills
Grand Rapids, Michigan, United States · On-site
Overview SP+, a Metropolis company, is an artificial intelligence company for the real world. We use computer vision to enable checkout-free parking experiences. So there’s no fumbling with tickets, machines, apps, or cr…
Skills: Safe Driving, Customer Service, Manual Transmission Operation, Vehicle Inspection, Communication
Grand Rapids, Michigan, United States · On-site
Make banking a Fifth Third better® We connect great people to great opportunities. Are you ready to take the next step? Discover a career in banking at Fifth Third Bank. GENERAL FUNCTION: Under moderate supervision the F…
Skills: Loss Mitigation, Financial Counseling, Debt Collection, Negotiation, Conflict Management
Grand Rapids, Michigan, United States · On-site
$16/hr–$16/hr
Sierra At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. W…
Skills: Customer Service, Leadership, Team Management, Problem Solving, Communication
Troy, Indiana, United States • Hybrid
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage an assigned book of business by providing professional service to clients and business partners to ensure retention. Oversee the preparation of transactions and paperwork while mentoring Associate Account Managers and Team Assistants.
Requires a Life & Health insurance license and 2-5 years of prior benefits experience. A high school diploma is required, with some college preferred, along with proficiency in MS Office.
Who We Are
At HUB International, we are a team of entrepreneurs. We believe in empowering our clients, and we do so by protecting businesses and individuals in our local communities. We help businesses evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees. As a global firm, we offer employees resources in both technology and industry expertise, but we still maintain the local flavor of our offices. Our structure enables our teams to maintain their own unique, regional culture.
HUB is one of the largest global insurance and employee benefits brokers, providing a broad array of property, casualty, risk management, life and health, employee benefits, investment and wealth management products and services. With over 20,000 employees in over 500 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.
What We Offer You
At HUB International we want you to achieve an even work-life balance, and our benefits package allows you to manage your health, wellness, and financial future. HUB International will foster your learning, support your endeavors, and encourage your growth. We provide opportunities for career-driven individuals to move upward in our organization. Our successes breed your opportunities!
Benefits you may enjoy working at HUB International Midwest-East:
Medical, Dental, and Vision (PPO, HMO, and HSA)
Comprehensive Wellness Program
401(k) Retirement Plan
Life and Disability Plans
Vacation, Holiday, Sick, and Personal Time Off
Pet Insurance
Bonus Program
Comprehensive Onboarding Program
Continuing Education / Personal Development Programs
Flexible Work Arrangements
Employee Engagement Events
Dress for Your Day Dress-Code
Service Awards
Here’s Where You Come In
As an Employee Benefits Account Manager, you will manage an assigned book of business. Your focus will be retaining our clients through providing professional, courteous service to our clients, business partners, and HUB colleagues
.
Job Responsibilities:
Provide quality customer service to existing accounts.
Oversees the preparation and implementation of all transactions, paperwork, and internal processing for assigned accounts.
Manages a book of business generally in excess of $200K in revenue depending on complexity or number of small business accounts.
Mentor, support and train Associate Account Managers and Team Assistants as necessary.
Implement Client Service Plans as directed by the account team and\or Team Leader.
Maintain accurate client information in account management systems as assigned.
Assist the account team in providing quality customer service to existing middle market accounts.
Act in capacity of client manager on assigned middle market accounts.
Pursue a program for personal and professional development.
Cultural Expectations:
Determination – unsatisfied until we are the best. We go the extra mile for clients and colleagues.
Ownership – Responsible to each other, our clients, and our goals.
Teamwork – Together we attain greater success.
Sincerity – Giving and receiving direct and caring communication
Qualifications:
Life & Health insurance license
2-5 years of prior benefit experience
Knowledge of Word, Excel, and MS Outlook
A high school diploma with some college preferred
Above average telephone techniques and the ability to effectively communicate with prospective and existing clients as well as, other staff members
Ability and willingness to utilize the company’s computer system and software required. Good typing skills with an ability to compose clear and concise letters required
Ability to understand policy forms and coverage descriptions required
Organizational skills required
Willingness to attend educational classes desired
High attention to detail essential
HUB International Limited is an equal opportunity employer that does not discriminate on the basis of race/ethnicity, national origin, religion, age, color, sex, sexual orientation, gender identity, disability or veteran's status, or any other characteristic protected by local, state or federal laws, rules or regulations.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team [email protected]. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Hi, we’re HUB. We advise businesses and individuals on how to reach their goals. When you partner with us, you’re at the center of a vast network of risk, insurance, employee benefits, retirement and wealth management specialists that bring clarity to a changing world with tailored solutions and unrelenting advocacy. So you’re ready for tomorrow. About Hub International Headquartered in Chicago, Illinois, Hub International Limited (Hub) is a leading full-service global insurance broker providing property and casualty, life and health, employee benefits, investment and risk management products and services. From offices located throughout North America, Hub’s vast network of specialists provides peace of mind on what matters most by protecting clients through unrelenting advocacy and tailored insurance solutions. For more information, please visit hubinternational.com.
Offices: 300 North LaSalle, 17th Floor, Chicago, IL 60654, US · 783 Old Hickory Blvd, Brentwood, TN 37027, US · 1330 Lady St, Columbia, SC 29201, US · 3700 Steeles Ave W, Vaughan, ON L4L 8M9, CA · 210 6th Ave, Pittsburgh, PA 15222, US
There are currently 1,021 open customer service & support positions in Grand Rapids, MI listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Corewell Health, Meijer, Mary Free Bed at Home, Quest Diagnostics, among others. Browse the listings above to see every active employer.
Yes — 71 of the 1021 open customer service & support positions offer remote or hybrid work (21 remote, 50 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
