Chandler, Arizona, United States · On-site
$91k–$101k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Customer Experience Improvement, Leadership Development, Sales Performance Management, Strategic Thinking, Talent Development
Fort Worth, Texas, United States · On-site
$36/hr–$49/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: HVAC Systems, Troubleshooting, Repairing, Commissioning, Air Conditioning Theory
Fort Worth, Texas, United States · On-site
$42k–$49k/yr
Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place …
Skills: Cash Handling, Customer Service, Relationship Building, Digital Banking, Communication Skills
Fort Worth, Texas, United States · On-site
As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides va…
Skills: Account Management, B2B Sales, Energy Auditing, Customer Retention, Analytical Skills
Fort Worth, Texas, United States · On-site
$17/hr–$22/hr
Our Story J.Crew gets you dressed every day, for every occasion. Since 1983, we’ve been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view—it’s no won…
Skills: Retail Management, Visual Merchandising, Store Operations, Recruiting, Training And Development
Fort Worth, Texas, United States · On-site
Lace Up as a Nike Retail Associate As a Nike Retail Associate, you bring the “Just Do It” mindset to life. You serve like a pro to help our consumers discover the product that inspires them - from living rooms to locker …
Skills: Customer Service, Product Knowledge, Sales, Communication, Teamwork
Fort Worth, Texas, United States · Remote Solely
Secur-Serv is a leading managed services provider of IT, print, and hardware services, with a security focus at the core of every service. Secur-Serv provides nationwide, on-site service to businesses of every size, focu…
Skills: Customer Service, Verbal Communication, Written Communication, Problem Resolution, Microsoft Office
Fort Worth, Texas, United States · On-site
About usAnn Taylor embodies and celebrates the spirit, heritage, and confidence of American women leading the lives they love. Since its beginnings, Ann Taylor has been committed to providing women with everything they n…
Skills: Customer Service, Personalized Styling, Visual Merchandising, Point-Of-Sale Systems, Omnichannel Shopping
Fort Worth, Texas, United States · On-site
Job Description It’s about being there and building trust. Do you consider yourself to be a self-starter? Are you known for your attention to detail and exceptional organizational skills? Are you willing to step outside …
Skills: Trust Administration, Fiduciary Account Management, Client Relationship Management, Risk Profiling, Regulatory Compliance
Fort Worth, Texas, United States · On-site
$16/hr–$23/hr
Description Now is the time to join Hulen Modern Dentistry. You will have opportunities to learn new skills from our team of experienced professionals. If you're ready to take your career to the next level and gain valua…
Skills: Financial Counseling, Case Acceptance, Patient Education, Insurance Pre-authorization, Objection Handling
Fort Worth, Texas, United States · On-site
🏢 Now Hiring: Apartment Porter Quantum Building Maintenance is seeking a dependable, hardworking, and customer-focused Apartment Porter to join our team at The Huntley Apartments. This position plays a vital role in mai…
Skills: Janitorial Services, Groundskeeping, Customer Service, Pressure Washing, Waste Management
Fort Worth, Texas, United States · On-site
** $1500 SIGN ON BONUS ** Maintenance Technician – EPA Certified 📍Bexley Champions Circle | Fort Worth, TX (North) Why You’ll Want This Job Weinstein Properties is looking for a skilled Maintenance Technician - EPA Cert…
Skills: HVAC Troubleshooting, Electrical Repair, Plumbing, Carpentry, Apartment Turns
Fort Worth, Texas, United States · On-site
Join the Band: Retail Sales Rockstar Wanted! Are you ready to turn your love for music into a retail experience like no other? We're on the lookout for a new member to join our team of dynamic Sales Associates! Who We Ar…
Skills: Customer Engagement, Sales Targets, Upselling, Cross-selling, Product Knowledge
Fort Worth, Texas, United States · On-site
A Day in the Life: As a Night Stocker, you provide friendly, courteous, and helpful service. You keep the store looking filled and fresh by stocking and organizing merchandise on the shelves. You work with various approv…
Skills: Stocking, Merchandising, Inventory Organization, Equipment Operation, Customer Service
Fort Worth, Texas, United States · On-site
ABOUT US For over 40 years, 24 Hour Fitness has been a leader in the industry, driven by our mission to help our community live healthier and happier through the transformative power of fitness. With clubs nationwide, we…
Skills: Sales, Customer Service, Interpersonal Skills, Active Listening, Relationship Building
Fort Worth, Texas, United States · On-site
Description OGD Overhead Garage Door is a nationwide overhead door and dock company that is changing the way garage door companies do business. With our training facility in Fort Worth, TX — and our dedication to growth …
Skills: Commercial Door Installation, Dock Equipment Repair, Welding, Troubleshooting, Loading Dock Levelers
Fort Worth, Texas, United States · On-site
$16/hr–$18/hr
Envolve Client Services Group owns and professionally manages apartment communities located throughout the southeastern United States. We are a company whose success is measured by our residents' satisfaction in making t…
Skills: Apartment Preparation, Painting, Plumbing, Electrical Repair, Appliance Repair
Fort Worth, Texas, United States · On-site
We have a fantastic Leasing Consultant opportunity available! Weinstein Properties, headquartered in Richmond, Virginia owns and manages over 60 apartment communities in Virginia, North Carolina, Texas, Tennessee, and Ge…
Skills: Communication Skills, Customer Service, Sales, Administrative Tasks, Problem Solving
Fort Worth, Texas, United States · On-site
GENERAL DESCRIPTION OF POSITION The Treasury Management Advisor II is responsible for sales of cash management products to new and existing commercial customers with a focus on generating fee income. They will provide on…
Skills: Cash Management, Sales, Risk Assessment, Cyber Security, Financial Analysis
Fort Worth, Texas, United States · On-site
Job Description About the Role As a Sales Advisor, you'll be responsible for providing excellent customer service, welcoming & guiding customers through your store to actively sell our products and providing customers wi…
Skills: Customer Service, Sales, Fashion Trend Awareness, Visual Merchandising, Inventory Management
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Oversees a team of Premium Associates to drive client experience, asset consolidation, and product penetration. Responsible for coaching team members, handling client escalations, and managing day-to-day contact center operations.
Requires Series 7 and 66 licenses, with Series 9 and 10 preferred or required within 120 days. Must have in-depth knowledge of advanced trading strategies, options, fixed income, and margin regulations.
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Job Description:
This job is responsible for activities related to a service or sales environment. Key responsibilities include coaching to provide optimal client experience, performance, and ensure proper call management in relation to the contact center strategy. Job expectations include ability to demonstrate judgement and discretion during independent decision making, conduct ongoing training as needed, molding the behavior and professionalism of all team members, and promote work unity improvements to current workflow processes
The Premium Senior (Team Lead) assists the Team Manager in overseeing the management of a team of Premium Associates to deliver on client experience delivery, performance goals, such as driving asset consolidation and retention and expanding the breadth and depth of client relationship through product penetration, where appropriate.
Be the first point of contact for client escalations, work with partners to ensure expeditious and thorough research and resolution and follow-up as needed with clients
Handle various administrative and process management responsibilities such as schedule management, segment reporting, campaign completion
Provide immediate coaching for client experience improvement; listen to and grade Quality Assurance calls
Execute a disciplined approach to all business development strategies and goals to achieve business growth, while focusing on the client experience
Requires in-depth knowledge of trading mechanics, fixed income, options, margin and margin regulations
Deliver efficient and responsive resolution for various client situations, owning the management of the case, researching the issue and communicating the solution to the client when appropriate
Exhibit critical thinking / problem solving skills to immediately address escalated client issues notice to deliver a best in class customer experience
Develop an expert knowledge of internal policies, procedures and processes to ensure the most flawless and seamless execution of the most complex trading strategies
Review activities of team to improve performance execution while managing risk and minimizing exposure
Ability to work seamlessly across all Enterprise business lines including GWIM, US Trust, Preferred Banking, as well as internal partners within Merrill Edge to deliver a world-class relationship model and improve processes
Experience with advanced trading strategies, options, fixed income, and margin required
Series 7 & 66 required
Series 9 & 10 preferred; if not currently held MUST be obtained within 120 days of start date
Confident and engaging presence
Sound decision making skills with ability to manage risk and overall client experience
Strong analytical and organizational skills
Strong interpersonal skills and the ability to work in a team environment
Ability to handle multiple tasks in a dynamic environment
• Knowledge of the Enterprise platforms (US Trust, BAC, Advisory)
Pay Transparency details
US - MD - Hunt Valley - 11333 MCCORMICK RD - HUNT VALLEY (MD5031), US - NJ - Pennington - 1400 American Blvd - Hopewell Bldg 4 (NJ2140), US - RI - Riverside - 3400 Pawtucket Ave - East Providence Call Center (RI1530)Pay and benefits informationPay range$91,100.00 - $100,700.00 annualized salary, offers to be determined based on experience, education and skill set.Discretionary incentive eligibleThis role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.BenefitsThis role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.Bank of America is one of the world's largest financial institutions, serving individuals, small- and middle-market businesses and large corporations with a full range of banking, investing, asset management and other financial and risk management products and services. The company serves approximately 56 million U.S. consumer and small business relationships. It is among the world's leading wealth management companies and is a global leader in corporate and investment banking and trading. This LinkedIn company page is moderated. For more information, please visit: https://bit.ly/32FDdQr. For account issues, please visit: https://bit.ly/2GeTIeP.
Offices: 100 North Tryon Street, Charlotte, NC 28202, US · 16001 Dallas Pkwy, Addison, TX 75001, US · 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US · 135 S La Salle St, Chicago, IL 60603, US · 500 W 7th St, Fort Worth, TX 76102, US
There are currently 2,255 open customer service & support positions in Fort Worth, TX listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Domino's, Starbucks, Lowe's Companies, Inc., Albertsons Companies, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 114 of the 2255 open customer service & support positions offer remote or hybrid work (65 remote, 49 hybrid).
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