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$26/hr–$28/hr
Full-time
high school, professional certificate
Medical insurance, Dental insurance, Vision insurance, Life insurance, Retirement plans, Paid leave program
Posted 3d ago
~40 hrs/week
Responsibilities
The incumbent will perform whole-blood collection procedures, screen potential donors, and monitor vital signs while ensuring adherence to safety and quality standards. They are responsible for properly labeling blood components, maintaining documentation, and providing professional service to donors.
Requirements
Candidates must possess a high school diploma or GED and at least one year of customer service experience. Applicants are required to have a valid driver's license and the ability to fulfill Washington State Health Care Assistant Certification requirements.
Full job description
Bloodworks Northwest is backed by more than 70 years of Northwest history and 250,000 donors. A national leader in transfusion medicine, Bloodworks has been chosen to serve more than 90 hospitals in Washington, Oregon and Alaska – partnering closely with local hospitals to deliver the highest level of patient care. Patients with traumatic injuries, undergoing surgeries or organ transplantation, or receiving treatment for cancer and blood disorders all depend on our services, expertise, laboratories and research. We are local, nonprofit, independent, volunteer-supported and community-based.
Starting Pay: $26.22-$28.06 DOE
Join Bloodworks and help save lives every day! Are you committed to providing excellent Customer Service, and do you have strong attention to detail? Our Associate Blood Collection Specialist role may be the right opportunity for you. This incumbent will perform whole-blood procedures on blood donors and is committed to quality standards, blood supply safety, and the donor experience. This position includes 8 weeks of paid on-the-job training. The Associate Blood Collection Specialist position has career advancement opportunities to Blood Collection Specialist I, II, III, and IV levels.
Principal responsibilities include, but are not limited to:
Screen and take vital signs of potential donors/patients and evaluate their eligibility following Bloodworks' policies/procedures
Answer donor questions to ensure they are giving informed consent to donation and blood testing
Perform donor identification and properly label blood components for venipunctures for whole blood and test tubes
Perform whole blood collection procedures on donors
Monitor/care for donors with adverse reactions to the donation process
Seal blood units and prepare blood component shipment
Follow universal precautions and biohazard safety standards for handling blood
Properly document and perform quality controls to uphold Bloodworks and FDA standards to maintain the safety of the blood supply
Interact with team members and donors knowledgeably and professionally.
Position Requirements include:
High School education or GED equivalent required
One year of strong customer service work experience
Previous healthcare and blood banking experience is a plus
Additional healthcare-related certifications are desirable
Possess and maintain a valid State Driver's License in the State of residence with an acceptable driving record for at least 2.5 years.
Ability to stand for prolonged periods, bend and reach to perform repetitive motions, and lift and carry up to 60 pounds
Work flexible shifts with the ability to travel to various work locations within a 50-mile radius.
Ability to fulfill Washington State Health Care Assistant Certification (category A at a minimum) requirements.
Ability to attend an 8-week training program
Excellent verbal and written communication skills
Ability to follow SOP and have a strong attention to detail. Proficiency with Microsoft Office programs: Word, Excel, Outlook
Bloodworks is a community-supported nonprofit organization; as such, incumbents can expect to work with volunteers from time to time.
Benefits and Perks:
Employees regularly scheduled for 24+ hours per week are covered by medical, dental, vision, and life insurance, with family coverage also available. Also able to participate in retirement plans (401a & 401b), a consolidated paid leave program (4.8 – 6.8 weeks of time off accrued per year, based on length of service), a subsidized transit program, and educational reimbursement. Candidates hired from outside of our service area may be eligible for a relocation assistance bonus*
*Conditions apply
Bloodworks Northwest is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age, protected veteran status, disability status, or any other characteristic protected by law.
Saving lives every day in partnership with our community.
🩸90+ hospitals in WA & OR
Industry
Hospitals and Health Care
Company size
501-1,000 employees
Founded
1944
Headquarters
Seattle, Washington
LinkedIn followers
6,904
Bloodworks Northwest is an independent, community-based nonprofit organization with a tradition blending volunteerism, medical science, education and research to advance transfusion medicine and improve patient care.
A recognized leader in transfusion medicine, Bloodworks serves patients in nearly 90 hospitals and clinics in the Pacific Northwest and provides tissue and transplantation support to 185 hospitals across the Northwest. Patients with leukemia, cancer, burns, hemophilia and traumatic injuries also depend on Bloodworks research.
With your help, we're bettering our community drop by drop.
Offices: 921 Terry Avenue, Seattle, Washington 98104, US · 1807 132nd Avenue NE, Bellevue, WA 98005, US · 19723 Highway 99, Suite F, Lynnwood, WA 98036, US · 1220 Eastside Street SE, Olympia, WA 98501, US · 410 W Bakerview Rd #117, Bellingham, WA 98226, US
How many Customer Service & Support jobs are open in Everett, WA right now?
There are currently 421 open customer service & support positions in Everett, WA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Everett, WA?
Companies currently hiring include Costco Wholesale, Albertsons Companies, PROVIDENCE MEDICAL INSTITUTE, Starbucks, HNN Communities, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Everett, WA?
Yes — 21 of the 421 open customer service & support positions offer remote or hybrid work (10 remote, 11 hybrid).
How do I apply for Customer Service & Support jobs in Everett, WA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.