Edinburgh, Scotland, United Kingdom · On-site
Customer Service Assistant (Nights) Edinburgh. Iona Street Hourly Rate: £13.45 Contract: Permanent, 27 hours per week Working Hours: Varied shift days, between 9pm – 6am Vita Student's next-level apartment design offers …
Skills: Customer service, Communication skills, Cleaning, Problem solving, Organizational skills
Edinburgh, Scotland, United Kingdom · On-site
$13/hr–$14/hr
Team Leader - Costa Coffee Edinburgh St Andrew Square Take away only store with no customer toilets Retail Management or coffee experience preferred but not essential Multiple Roles Available: 4 Days Per Week (24-28 Hour…
Skills: Team leadership, Barista training, Customer service, Communication, Resourcefulness
Edinburgh, Scotland, United Kingdom · Remote Solely
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growi…
Skills: Consultative sales, CRM management, Communication, Lead management, Customer experience
Edinburgh, Scotland, United Kingdom · Remote Solely
At peopleworth, we support work where people and performance thrive. As part of our Employer Group, we work with a variety of forward-thinking partners and are excited to share this opportunity that sits within our growi…
Skills: Consultative sales, CRM management, Communication, Lead management, Customer experience
Edinburgh, Scotland, United Kingdom · On-site
ABOUT US Indie Campers is a global leader in road trip travel, offering thousands of customers the freedom to explore the world in fully equipped campervans and RVs. As we expand our product offerings, we rely on excepti…
Skills: Customer service, Sales, Hospitality, Communication, Customer engagement
Edinburgh, Scotland, United Kingdom · On-site
Description As one of our highly skilled make-up artists you will combine your creative and technical expertise and passion for people to provide a welcoming, inspirational and personalized in-store experience which educ…
Skills: Make-up artistry, Customer service, Visual merchandising, Retail sales, Point-of-sale software
Edinburgh, Scotland, United Kingdom · On-site
Welcome to Wilde, a thriving, exciting and rapidly expanding aparthotel operator, making waves across the heart of Europe! With an impressive track record of multiple new aparthotels opening each year, we’re on an unstop…
Skills: Housekeeping, Standard operating procedures, Hygiene standards, Adaptability, Customer service
Edinburgh, Scotland, United Kingdom · On-site
We’re looking for leaders at Starbucks. Join us for coffee, stay for the community, connections and opportunities. We’ve got an exciting opportunity for you to join us as an assistant manager. Find your place as a leader…
Skills: Team leadership, Customer experience, Operational standards, KPI management, Commercial acumen
Belfast, Northern Ireland, United Kingdom · Hybrid
We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide. For 90 years we have shaped brighter futures through education, arts, culture, language, …
Skills: Customer experience operations, Team leadership, Stakeholder management, Performance management, KPI tracking
IHG Hotels & ResortsEdinburgh, Scotland, United Kingdom · On-site
A fantastic opportunity for an Events Assistant to join our team at Kimpton Charlotte Square on an 8-hour per week contract! You will earn £13.20 per hour, plus service charge Kimpton Charlotte Square Hotel brings togeth…
Skills: Event setup, Customer service, Hospitality, Communication, Teamwork
IHG Hotels & ResortsEdinburgh, Scotland, United Kingdom · On-site
A fantastic ,Fixed-Term opportunity until the end of December, for an Events Assistant to join our team at Kimpton Charlotte Square on an 8-hours per week contract! You will earn £13.20 per hour, plus service charge. Kim…
Skills: Event setup, Customer service, Hospitality, Communication, Teamwork
Edinburgh, Scotland, United Kingdom · Hybrid
$28k–$34k/yr
Job Title: 2nd Line Technical Support Engineer Location: Edinburgh Office Hybrid Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm Salary: £28,000 to £34,000 Benefits: 31 days holiday…
Skills: Technical support, Networking principles, TCP/IP, Wireless solutions, Incident management
Edinburgh, Scotland, United Kingdom · Hybrid
$28k–$34k/yr
Job Title: 2nd Line Technical Support Engineer Location: Edinburgh Office Hybrid Work Pattern: 37.5 hrs per week, based on a rotational shift pattern between 8am - 8pm Salary: £28,000 to £34,000 Benefits: 31 days holiday…
Skills: TCP/IP, Wireless Solutions, Switching, Routing, ISP FTTP/FTTC
Edinburgh, Scotland, United Kingdom · On-site
$15/hr–$20/hr
Elior Stadia – Bringing the Buzz to Matchdays & More When the crowd roars, the food has to be just as exciting! At Elior Stadia, we serve up epic matchday meals, gourmet hospitality, and fast, fresh stadium snacks …
Skills: Team management, Hospitality management, Customer service, Food safety, Health and safety
Edinburgh, Scotland, United Kingdom · On-site
Who are we? We are Motorpoint, the UK’s leading omnichannel car retailer of nearly new cars. At Motorpoint, we all share the same vision: To be the Car Buyer's Champion, trusted to deliver unrivalled Choice, Value and Qu…
Skills: Customer service, Communication, Organisational skills, Mentoring, Coaching
Edinburgh, Scotland, United Kingdom · On-site
Store Manager – Edinburgh City - Up to £37,000 per annum - Permanent At Costa Coffee, we are what we craft. It's about stirring up success, empowering people, creating that Costa buzz and proudly making great…
Skills: Team management, Customer service, Sales management, Profit management, Staff training
Edinburgh, Scotland, United Kingdom · On-site
WHY JOIN ALO? Mindful movement. It’s at the core of why we do what we do at ALO—it’s our calling. Because mindful movement in the studio leads to better living. It changes who yogis are off the mat, making their lives an…
Skills: Inventory Management, Leadership, Retail Operations, Staff Development, Budget Management
Edinburgh, Scotland, United Kingdom · On-site
If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opp…
Skills: French Fluency, Client Relationship Management, Global Banking, Financial Services, Analytical Thinking
Edinburgh, Scotland, United Kingdom · On-site
ABOUT US Indie Campers is a global leader in road trip travel, operating one of the largest campervan fleets in the world. Support & Cleaning are essential to ensuring every van is spotless, safe, and ready for the next …
Skills: Vehicle Cleaning, Attention To Detail, Hygiene Standards, Manual Handling, Driving License Category B
LLOYD'S REGISTER QUALITY ASSURANCE LIMITEDEdinburgh, Scotland, United Kingdom · On-site
Job ID:44027 Location:LRQA - Edinburgh - Edinburgh Par Position Category:Administration/Business Support Position Type:Employee Regular Who are LRQA? LRQA stands for dedication to clients, market firsts, and deep experti…
Skills: Administrative support, Coordination, Data management, CRM, Communication
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The Customer Service Assistant will provide a luxury experience for residents by managing reception duties, handling enquiries, and ensuring the site is maintained to high standards. Responsibilities include conducting regular building walks, managing parcel deliveries, and acting as the primary point of contact for emergencies.
Candidates must be experienced in customer service and comfortable performing hands-on cleaning tasks as a significant part of the role. Applicants should be technologically proficient, possess strong communication skills, and demonstrate the ability to remain calm under pressure.
Customer Service Assistant (Nights) Edinburgh. Iona Street
Hourly Rate: £13.45
Contract: Permanent, 27 hours per week
Working Hours: Varied shift days, between 9pm – 6am
Vita Student's next-level apartment design offers a variety of studios to suit our students lives with the privacy of living alone or the laughter of living together. We offer style, luxury & comfort to our residents, surrounded by premium amenities and a vibrant city life. We’re looking for our next Night-time Customer Service Assistant to deliver a luxury, home-from-home experience for our residents whilst ensuring the upkeep of our premium site & facilities are maintained at the highest standards.
Provide an exceptional & personalised service to residents by anticipating and delivering to their needs; offering information on local attractions, and handling enquiries with a focus on creating a seamless and positive experience, whilst maintaining the upkeep of our site & facilities.
Front of House / Reception; greet and welcome students and guests with a warm, friendly and vibrant attitude.
Be on hand for questions which may arise.
Maintain the upkeep of our premium site & facilities; communal areas must be cleaned and maintained to a high standard throughout the night-time shift during periods when students & guests are in the shared spaces and during the quieter night hours.
Ensure our facilities are being looked after respectfully by students & guests.
Be on hand, delivering solutions to issues or challenges that may arise.
Conduct block walks every 4-6 hours surveying and reporting every area of the building.
Replenish refreshment stock, such as coffee beans, tea bags, milk and vending machine food products.
Manage & store parcels correctly to allow students to easily access their deliveries as required.
Be the primary point of contact for any potential incident or emergency that may occur onsite.
Maintain waste management areas adhering to health & safety regulations, ensuring potential hazards are addressed / cleaned / tidied / reorganised as required.
An experienced customer service professional, well-versed in delivering premium experiences to customers.
Cleaning will amount to a significant part of this position. Whilst we’re not looking for professional cleaners, we need people who can demonstrate a hands-on, proactive approach to maintaining the cleanliness and safety of communal areas.
Our operations run seamlessly with the support of a variety of technology systems and software; our Customer Service Assistants must be technologically astute.
Vita Student operate a multi-cultural environment, welcoming colleagues and residents from all over the world with a variety of cultural backgrounds and religious beliefs. All Vita colleagues must deliver a diverse and equal approach to colleagues and residents alike.
Excellent communication skills. English will be the primary spoken language; however multi-lingual skills would be warmly welcomed.
Strong organisational and leadership qualities with an ability to remain calm under pressure.
Adaptability, creativity & positivity.
Resilience, with an ability to effectively navigate unexpected situations.
Able to carry out tasks that may involve extended periods of standing and repetitive movements, with reasonable adjustments considered where required.
Flexibility: Our facilities are open to residents 24 hours a day, 356 days a year including all bank holidays, festive & religious breaks. Where festive and religious celebrations require time off, we will always try to accommodate, however flexibility from our Customer Service Assistants is imperative to be available as required to ensure continuous service to residents.
Our employees have the pride of working at our luxury properties, which offer the highest standard of resident accommodation across the UK. We reward the commitment and dedication of our people by providing the following benefits:
Holidays – Holidays are paid on a pro-rata basis which is reflective of hours worked. Customer Service Assistants will receive 28days paid holiday including England & Wales Bank Holidays, pro-rata.
Your Birthday – We insist that our employees take their birthday off work ensuring they can celebrate their special occasion in a way that is meaningful to them.
Perkbox – All employees are given access to a Perkbox account, enabling them to choose lifestyle perks that matter by giving points to spend on a wide range of products, services & experiences, such as; cinema tickets, supermarket savings, discounted days out, a daily coffee or a summer holiday – there’s something to suit everyone!
Royal London Pension – We care about our people and their future. Vita Group contribute a financial value of 3% of salary to your pension pot in addition to 5% employee contribution to help prepare for the future.
Parties & Events – We expect high standards from our people and like to reward demanding work by hosting parties and events each year, encouraging colleagues to let their hair down, have a great time and celebrate success together.
Recognition Programmes – We recognise and celebrate our people via numerous recognition schemes, such as employee of the month vouchers, community champion, experience awards, golden buzzer awards, work anniversaries etc.
Career Development – Whether your Vita career is a medium or long-term venture; we onboard all employees by means of a thorough induction and learning & development programme, delivering professional progression via our Bronze, Silver, Gold & Platinum training & recognition schemes.
24/7 Employee Assistance – The wellbeing of our colleagues is of vital importance to Vita Group. All employees have access to a confidential service; offering support and guidance for personal or work-related issues that may be impacting wellbeing.
All offers of employment are subject to satisfactory pre-employment checks which will include Disclosure & Barring Service (DBS) checks.
Unfortunately, we are unable to offer Right to Work Sponsorship. Therefore, if you do require a company to sponsor your Right to Work in the UK, we will not be able to progress your application further.
Vita Group is an intelligence driven platform creating tomorrow’s city living
Founded in 2013, Vita Group started as one man’s mission to revolutionise student accommodation in the U.K. Uninspired by characterless halls with no real attention to detail or focus on providing an environment for students to succeed, Mark Stott wanted to re-address the balance, put the students first and give them the best start possible to ‘Begin Big.’ It started with Vita Student Liverpool. Over the last decade Vita Group has redefined the rental market, reinvented student living and regenerated neighbourhoods, creating thriving communities and remarkable new places. Now Vita Group has evolved into an intelligence driven platform creating tomorrow’s city living. It’s represented by four unique lifestyle brands, in 23 locations, across 13 cities and with residents from over 100 countries. It’s urban living reimagined and it’s constantly evolving thanks to the insights and data being generated through the platform. They in-turn help to create new services, experiences, and communities. The mission: create environments in which people can flourish. A platform to thrive.
Offices: The Box, Horseshoe Lane, Alderley Edge, Cheshire SK9 7QP, GB · Office 3101, 31/F Jing An Kerry Centre Tower 1, 1515 Nanjing Road West , Shanghai 200040, CN · Office 2701, Marina Plaza Building , Dubai Marina Dubai, AE
There are currently 120 open customer service & support positions in Edinburgh, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include The Estée Lauder Companies Inc., Elior, Indie Campers, HSBC, IHG Hotels & Resorts, among others. Browse the listings above to see every active employer.
Yes — 29 of the 120 open customer service & support positions offer remote or hybrid work (4 remote, 25 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
