Easter Howgate, Scotland, United Kingdom · On-site
$41k–$48k/yr
Mid level
Hub Coordinator (Telecare Coordinator) Peffermill Industrial Estate Salary: £40,501 - £47,639 Hours: 36 per week We are looking for a flexible Telecare Coordinator to support the running of a busy and dynamic 24/7 servic…
Clerical Assistant - James Gillespie's High School
Easter Howgate, Scotland, United Kingdom · On-site
$27k–$27k/yr
Entry level
Clerical Assistant James Gillespie’s High School Salary: £26,806 - £27,032 (pro-rata for part-time and sessional) Hours: 33.5 per week, 39 weeks sessional Working Pattern: Monday to Thursday 8.30am - 4pm & Friday 8:30am …
Property Inspector - Multiple Locations across City
Easter Howgate, Scotland, United Kingdom · On-site
$34k–$41k/yr
Mid level
Property Inspector - Housing Service Multiple Locations across City Salary: £34,452 - £40,501 Hours: 36 per week The Housing Service is offering an excellent opportunity to join our team as a Property Inspector. In this …
Housing Officer (Private Rented Sector (PRS) Team, Homeless Prevention and Housing Options Team) Multiple Locations across City Salary: £34,452 - £40,501 Hours: 36 per week The City of Edinburgh Council’s Homelessness Pr…
Skills: Homelessness prevention, Housing options advice, Statutory service delivery, Case management, Stakeholder collaboration
Community Engagement Volunteer - Edinburgh & Lothian - Libraries
Easter Howgate, Scotland, United Kingdom · On-site
Entry level
Volunteer Opportunity: Community Engagement Volunteer – Libraries (Edinburgh and the Lothians) Be the voice of Marie Curie in your local library network Are you passionate about making a difference in your community? We’…
Skills: Community engagement, Communication, Interpersonal skills, Relationship building, Stock management
Easter Howgate, Scotland, United Kingdom · On-site
$26k–$27k/yr
Entry level
Cook 3 St Mary's RC Primary School Salary: £26,205 - £26,525 (pro-rata for part-time and sessional) Hours: 22 per week, 38 weeks sessional Our cook 3s/catering assistants play a vital role in delivering high quality cate…
Skills: Catering, Food preparation, Customer care, Teamwork, School catering
Easter Howgate, Scotland, United Kingdom · On-site
$26k–$27k/yr
Entry level
Cook 3 Preston Street Primary School Salary: £26,205 - £26,525 (pro-rata for part-time and sessional) Hours: 16 per week, 38 weeks sessional Our cook 3's/catering assistants play a vital role in delivering high quality c…
Skills: Food preparation, Catering, Customer care, Teamwork, Food safety
Easter Howgate, Scotland, United Kingdom · On-site
$26k–$27k/yr
Entry level
Mobile Cook 3 Southwest locality Salary: £26,205 - £26,525 (pro-rata for part-time) Hours: 30 per week Our School cooks play a vital role in delivering high quality catering services within schools. Working as part of a …
Skills: Catering, Food preparation, Customer care, Teamwork, Food safety
Marriott International Hotels, Inc.
Part Time Spa Attendant - Female Locker Room
Easter Howgate, Scotland, United Kingdom · On-site
Entry level
The award winning One Spa has an exciting opportunity for a full time Spa Attendant to look after the Female Locker Rooms. One Spa is part of the Sheraton Grand Hotel & Spa in Edinburgh and we are looking for a Spa Atten…
Skills: Guest service, Hygiene maintenance, Communication skills, Attention to detail, Customer focus
Easter Howgate, Scotland, United Kingdom · On-site
$26k–$26k/yr
Entry level
Cook1 (Catering Assistant) Holy Cross RC Primary School Salary: £25,661 - £25,924 (pro-rata for part-time and sessional) Hours: 16 per week, 38 weeks sessional Our cook 1's/catering assistants play a vital role in delive…
Skills: Food preparation, Catering services, Customer care, Teamwork, Food safety
Easter Howgate, Scotland, United Kingdom · On-site
Entry level$12B raised
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office & Food & Beverage daily oper…
Skills: Hospitality, Customer service, Front office operations, Food and beverage operations, Check-in
Easter Howgate, Scotland, United Kingdom · On-site
Entry level$12B raised
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office & Food and Beverage Night op…
Skills: Hospitality, Customer service, Front office operations, Food and beverage operations, Check-in and check-out
Easter Howgate, Scotland, United Kingdom · On-site
Entry level$12B raised
Exceptional Hospitality Starts with You Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Front Office & Food and Beverage night op…
Skills: Hospitality, Front office operations, Food and beverage operations, Customer service, Check-in and check-out
Easter Howgate, Scotland, United Kingdom · On-site
$30k–$34k/yr
Mid level
Assistant Complaint Officer Waverley Court Salary: £30,188 - £34,452 Hours: 36 per week To provide high level administrative support to the Edinburgh Health and Social Care Partnership complaint function working with col…
Skills: Administrative support, Complaint handling, Performance reporting, System review, Process improvement
Easter Howgate, Scotland, United Kingdom · On-site
$26k–$26k/yr
Entry level
Cook 1 Queensferry High School Salary: £25,661 - £25,924 (pro-rata for part-time and sessional) Hours: 18 per week, 38 weeks sessional Our cook 1's/catering assistants play a vital role in delivering high quality caterin…
Skills: Food preparation, Catering services, Customer care, Teamwork, Meal preparation
Easter Howgate, Scotland, United Kingdom · On-site
Entry level$1.0B raised
ADI Global Distribution now have the opportunity for an Inside Sales Associate to join the ADI team at our Edinburgh Store (EH20 9HN). This role will be working Monday-to-Friday hours 8:00am – 5:00pm and offers excellent…
Skills: Sales, Customer service, Account management, CRM, Relationship building
Pest Control Officer Co-ordinator/Dog Warden - Mortonhall Crematorium
Easter Howgate, Scotland, United Kingdom · On-site
$30k–$34k/yr
Entry level
Pest Control Officer Co-ordinator/Dog Warden Mortonhall Crematorium Salary: £30,188 - £34,452 Hours: 36 per week Work within a team providing a statutory Pest Control service to internal CEC clients and to external comme…
Skills: Pest control, Dog warden duties, Legislation compliance, Customer service, Partnership working
Easter Howgate, Scotland, United Kingdom · On-site
$41k–$48k/yr
Senior
Locality Hub Team Leader - fixed term until 30/04/2027 Waverley Court Salary: £40,501 - £47,639 Hours: 36 per week, 52 weeks This post is regulated work with children and/or protected adults under the Protection of Vulne…
Skills: Team leadership, Customer service, Staff management, Communication, Problem solving
Facilities Technician Supervisor (Weekend) - City Wide
Easter Howgate, Scotland, United Kingdom · On-site
$30k–$34k/yr
Mid level
Weekend Facilities Technician Supervisor City Wide Salary: £30,188 - £34,452 (pro-rata for part-time) Hours: 12 per week, 52 weeks Two posts available: Post One - 8am - 2pm (48-minute break) Post Two - 12pm - 6pm (48-min…
Skills: Staff supervision, Facilities management, Auditing, Customer service, Problem solving
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
$41k–$48k/yr
Full-time
professional certificate
Flexible working options, Career breaks, Counselling services, Mental health support, Occupational health service, Colleague listening service
Posted 13h ago
Apply by Aug 18
~36 hrs/week
Responsibilities
The Hub Coordinator will oversee the provision of emergency and support services for the city's Telecare users, including managing operational staff and responding to emergency calls. They are responsible for maintaining accurate records, managing team resources, and ensuring the effective delivery of assistive technology services.
Requirements
Candidates must be resilient, flexible, and capable of managing a team while working within a 24/7 service environment. The role requires a PVG Scheme check and the ability to work a 7-day rota, including on-call duties.
We are looking for a flexible Telecare Coordinator to support the running of a busy and dynamic 24/7 service across the City of Edinburgh.
The Telecare service provides responsive and preventative support to over 8000 people living across the city in their own homes, facilitated by community alarms and other technologies.
We are seeking flexible and resilient individuals who enjoy a varied role and working as part of a close-knit team, to join our busy and dynamic frontline service.
The post holder will oversee the provision of the emergency and support services to Edinburgh’s Telecare service users. You will support operational staff to deliver the service in both the office, answering calls from service users on the computerised calls handling facility, assessing the nature of an emergency call, prioritising the level of urgency, and those in the community responding to these calls in person where appropriate.
You will need to develop relationships and work effectively with a wide range of internal and external stakeholders to deliver service improvements and resolve issues. You will be asked to lead and contribute to individual projects and manage conflicting priorities.
You will be expected to line manage a team of staff of different grades and roles and ensure they have the required support, knowledge and access to resources to perform their duties to the best of their abilities.
You will develop your knowledge of the Assistive Technology Enabled care equipment and devices and support service users and staff through demonstrating their use and assisting the team with installation and repairs.
You will maintain accurate records and statistics, and manage confidential records appropriately, where required.
You will be working a rota that covers 7 days a week and will be expected to participate in the on-call rota outside of these hours. Unsocial hours allowance and standby payments will be applicable.
This post is regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. Where an individual has spent a continuous period of 3 months or more out with the UK in the last 5 years, an Overseas Criminal Record Check will be required. You will be required to provide this check. An unconditional offer of employment and commencement in the post will be subject to the outcome of both these pre-employment checks being deemed satisfactory.
We are committed to a diverse and inclusive workforce where everyone feels valued and able to be their best. We particularly encourage applications from women for senior roles, as well as people from minority ethnic backgrounds, people with disabilities or neurodivergent people, care experienced people, carers and LGBT+ people across all levels of the organisation, all of whom are currently underrepresented. All applicants will be considered fairly based on skills and experience. Disabled and care-experienced applicants who meet the minimum job criteria will be guaranteed an interview.
As part of our goal to improve organisational culture and create a great place to work together for the people of Edinburgh, we want to make sure we're recruiting the best people. We’re interested not only in your skills and experience but also in your approach to work. Therefore, part of our interview process will be an assessment of how you would bring Our Behaviours of Respect, Integrity and Flexibility into your ways of working.
Are you keen to shape the future of Scotland’s capital city? The City of Edinburgh Council is looking for dedicated and enthusiastic individuals to work with us and deliver key services across our capital city. We’re the second largest local authority in Scotland with a workforce of over 19,000 who all play a crucial role in maintaining and supporting vital services to over 500,000 residents. We offer an incredible variety of career opportunities across a broad range of sectors. Join us and you’ll find a role where you can make a difference and grow your career.
Our Culture:
Our Behaviours, respect, integrity, and flexibility guide everything that we do, and we strive to make sure all colleagues feel valued and have a sense of belonging in the workplace. We want to make sure that we bring people into our roles who demonstrate Our Behaviours and are dedicated and committed to our purpose of serving our community. We are focused on delivering excellent customer service to meet citizens needs and make the city a better place.
We recognise the benefits that diverse perspectives, experiences and backgrounds bring to our organisation, and we’re committed to employing a workforce that represents the population of the city we serve. We particularly encourage applicants from under-represented groups including women, LGBT+ people, racially minoritised groups, people with disabilities and people who are neurodivergent.
As part of our commitment to inclusive recruitment, we're delighted to announce that we have extended our guaranteed interview scheme to include all applicants who are or have been care experienced, and who meet the essential criteria for the post. This extends our current arrangements of being a Disability Confident Employer, that guarantee an interview to applicants who meet the criteria for the post and who declare a disability.
Happy to talk flexible working.
Colleague Support and Wellbeing
As outlined in our People Strategy 2024-27, we aim to nurture a healthy workforce where we can all thrive. We offer regular events, initiatives and learning opportunities covering a range of different health and wellbeing topics.
We’re committed to supporting employees to achieve a healthy work life balance. There are several policies in place to support this ranging from flexible work options to career breaks. Our full suite of employment policies can be found here.
We have a range of support options available including access to counselling, a mental health support service, an occupational health service, speak up supporters and a colleague listening service.
Reasonable Adjustments:
We’re committed to providing an inclusive and accessible experience at work for all our colleagues and we’ll work hard to ensure that we meet the changing needs of colleagues throughout their time with us. We’re also geared up to support all candidates who may require reasonable adjustments during the recruitment process. Candidates invited for interview, should let the hiring manager know what they need, and they will do everything they can to accommodate your request.
Related keywords
TelecareHub CoordinatorEmergency ServicesAssistive TechnologyLine ManagementPublic SectorLocal AuthorityPVG SchemeOperational ManagementStakeholder EngagementProject LeadershipCustomer SupportIncident PrioritizationHealth and WellbeingInclusive RecruitmentFlexible Working
How many Customer Service & Support jobs are open in Easter Howgate, United Kingdom right now?
There are currently 39 open customer service & support positions in Easter Howgate, United Kingdom listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Easter Howgate, United Kingdom?
Companies currently hiring include The City of Edinburgh Council, Marriott International Hotels, Inc., Hilton, Trainline, Deliveroo, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Easter Howgate, United Kingdom?
Yes — 4 of the 39 open customer service & support positions offer remote or hybrid work (1 remote, 3 hybrid).
How do I apply for Customer Service & Support jobs in Easter Howgate, United Kingdom?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.