Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Patient registration, Insurance verification, Billing, Collections, Data analysis
Durham, North Carolina, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Cash handling, Team coordination, Food preparation
Durham, North Carolina, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team coordination, Cash handling, Food preparation
Durham, North Carolina, United States · On-site
$20/hr–$22/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. As a s…
Skills: Leadership, Customer service, Team management, Cash handling, Food preparation
Durham, North Carolina, United States · On-site
$14/hr–$18/hr
Benefits: Childcare Discounts Bonus based on performance Competitive salary Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Welcome, Empower, Connect! At Hand & Stone…
Skills: Sales, Customer service, Membership sales, Communication, Appointment scheduling
Durham, North Carolina, United States · On-site
$30/hr–$60/hr
Benefits: 12 Free CEU Credits ABMP and AMTA Discounts Childcare discounts 401(k) Competitive salary Employee discounts Flexible schedule Free uniforms Health insurance Opportunity for advancement Training & development T…
Skills: Swedish massage, Neuromuscular massage, Myofascial release, Trigger point therapy, Prenatal massage
Durham, North Carolina, United States · On-site
$19/hr–$20/hr
We are hiring immediately for a full time CASHIER/FOOD SERVICE WORKER position. Location: BioMeriuex - 100 Rodolphe Street, Durham, NC 27712 Note: online applications accepted only. Schedule: Full time schedule. Days may…
Skills: Cashiering, Point of Sale System, Food Preparation, Culinary Assistance, Customer Service
Durham, North Carolina, United States · On-site
$16/hr–$24/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning
Durham, North Carolina, United States · On-site
Position Overview The Shift Manager position is the first management level role in the restaurant. This position is responsible for the opening and closing duties and assisting in the execution of daily operations. Respo…
Skills: Team Leadership, Cash Management, Food Safety, Customer Service, Staff Training
Durham, North Carolina, United States · On-site
OverviewThe RiverWoods Group is currently looking for an Accounts Receivable Assistant to come and join our team! The ideal candidate will bring excellent customer service skills, maturity, strong critical thinking skill…
Skills: Customer service, Critical thinking, Problem solving, Point Click Care, TransactCare
Durham, North Carolina, United States · On-site
$7/hr–$9/hr
GreatLIFE Golf is one of the largest Golf Course Ownership / Management Companies in the country with over 50 golf courses in multiple states. If you’re looking for a fun and casual career in sports and entertainme…
Skills: Customer Service, Golf Cart Maintenance, Bag Handling, Club Cleaning, Range Maintenance
Durham, North Carolina, United States · On-site
Expected Travel: None Requisition ID: 14350 About Teleflex Incorporated As a global provider of medical technologies, Teleflex is driven by our purpose to improve the health and quality of people’s lives. Through our vis…
Skills: Accounts Receivable, Credit Risk Management, Collections, Customer Service, Financial Reporting
Chicago, Illinois, United States · Remote OK
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail …
Skills: Technical service, Analytical instruments, Troubleshooting, Electronics, Mechanical aptitude
Durham, North Carolina, United States · On-site
Overview If you enjoy working outdoors in a professional and safe environment, consider a career with Bartlett Tree Experts! At Bartlett, we value a strong culture of excellence in safety, scientific research, lifelong l…
Skills: Arboriculture, Sales, Client relationship management, Tree identification, Shrub identification
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Opticianry, Eyewear adjustment, Prescription analysis, Patient care, Frame selection
McDonald'sDurham, North Carolina, United States · On-site
$12/hr
Are you AWESOME??? It's time you worked for someone who will give you the tools to learn, grow and be what you want to be - both personally and professionally! We're looking for hard working, enthusiastic individuals who…
Skills: Customer service, Food preparation, Teamwork, Communication, Fast-paced environment
Durham, North Carolina, United States · On-site
$43k–$56k/yr
Become a part of our caring community As a Medical Assistant, reporting to Supervisor, Central Administration, you will be the first contact for patient care, responsible for administrative responsibilities in addition t…
Skills: Patient care, Phlebotomy, Vital signs monitoring, Medication administration, Vaccine administration
Durham, North Carolina, United States · On-site
Store 2723442: 3406 E US 70 Hwy, Durham, North Carolina 27703 Shift AvailabilityFlexible (Days, Evenings, Overnights + Weekends) Time Type Full time Assistant Manager We want you to join our team as an Assistant Manager.…
Skills: Team leadership, Recruiting, Interviewing, Hiring, Delegation
Durham, North Carolina, United States · On-site
$17/hr–$19/hr
ABOUT GREYSTAR Greystar is a leading, fully integrated global real estate platform offering expertise in property management, investment management, development, and construction services in institutional-quality rental …
Skills: Sales, Leasing, Customer service, Marketing, Property management software
Durham, North Carolina, United States · On-site
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advanc…
Skills: Opticianry, Eyewear adjustment, Prescription analysis, Patient care, Inventory management
Durham, North Carolina, United States • On-site
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The Financial Care Counselor is responsible for managing patient accounts, including registration, insurance verification, and obtaining prior authorizations. They also facilitate payment arrangements, resolve billing issues, and provide financial counseling to patients.
Candidates must have at least a high school education with some postsecondary training or experience in hospital service access or billing. Strong communication skills and the ability to work independently while maintaining professional relationships are required.
At Duke Health, we're driven by a commitment to compassionate care that changes the lives of patients, their loved ones, and the greater community. No matter where your talents lie, join us and discover how we can advance health together.
Pursue your passion for caring with the Patient Revenue Management Organization, which is the fully integrated, centralized revenue cycle organization that supports the entire health system in streamlining the revenue cycle. This includes scheduling, registration, coding, billing, and other essential revenue functions for Duke Health.
This position comes with a one-time commitment bonus of $5000 (2 equal installments over 12 months—6-month increments)
Accurately complete patient accounts based on departmental protocol, policies, and procedures and compliance with regulatory agencies, to include but not be limited to pre-admission, admission, pre-registration and registration functions. Ensure all insurance requirements are met prior to patients' arrival and inform patients of their financial liability prior to arrival for services. Arrange payment options with the patients and screens patients for government funding sources.
Analyze insurance coverage and benefits for service to ensure timely reimbursement. Obtain all prior authorization certifications and/or authorizations as appropriate. Facilitate payment sources for uninsured patients. Determine if the patient's condition is the result of an accident and perform complete research to determine the appropriate source of liability/payment. Admit, register and pre-register patients with accurate patient demographic andfinancial data. Resolve insurance claim rejections/denials and remedy expediently. Calculate and collect cash payments appropriately for all patients. Reconcile daily cash deposit. Evaluate diagnoses to ensure compliance with the Local Medicare Review Policy. Perform those duties necessary to ensure all accounts are processed accurately and efficiently. Compile departmental statistics for budgetary and reporting purposes. Explain bills according to PRMO credit and collection policies. Implement appropriate collection actions and assist financially responsible persons in arranging payment. Make a referral for financial counseling. Determine the necessity of third-party sponsorship and process patients in accordance with policy and procedure. Examine insurance policies and other third party sponsorship materials for sources of payment. Inform the attending physician of patient financial hardship. Complete the managed care waiver form for patients considered out of network and receiving services at a reduced benefit level. Update the billing system to reflect the insurance status of the patient. Refer patients to the Manufacturer Drug program as needed for medications. Greets and provides assistance to visitors and patients. Explains policies and procedures and resolves problems. Gathers necessary documentation to support proper handling of inquiries and complaints. Assist with departmental coverage as requested. Obtain authorizations based on insurance plan contracts and guidelines. Document the billing system according to policy and procedure. Enter and update referrals as required. Communicate with insurance carriers regarding clinical information requested and to resolve issues relating to coverage and payment.
Excellent communication skills, oral and written. Ability to analyze data, perform multiple tasks and work independently. Must be able to develop and maintain professional, service-oriented working relationships with patients, physicians, co-workers and supervisors. Must be able to understand and comply with policies and procedures.
Position responsible for high production generated accurately in accordance with established business processes or regulations. Requires working knowledge of compliance principles. Job allows the opportunity to work independently.
Work requires knowledge of basic grammar and mathematical principles normally required through a high school education, with some postsecondary education preferred. Additional training or working knowledge of related business.
Two years experience working in hospital service access, clinical service access, physician office or billing and collections. Or, an associate's degree in a healthcare-related field and one year of experience working with the public. Or a bachelor's degree and one year of experience working with the public.
None required
Duke is an Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex (including pregnancy and pregnancy related conditions), sexual orientation or military status.
Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.
Certain jobs at Duke University and Duke University Health System may include essential job functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.
There are currently 1,493 open customer service & support positions in Durham, NC listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Duke University School of Medicine, Duke University Hospital, Allied Universal, Lowe's Companies, Inc., Circle K, among others. Browse the listings above to see every active employer.
Yes — 93 of the 1493 open customer service & support positions offer remote or hybrid work (44 remote, 49 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
