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Full-time
Posted 1d ago
~40 hrs/week
Responsibilities
The Account Manager will cultivate and maintain high-impact relationships with top restaurant partners in Greater Dublin to drive order volume and growth. They will also lead contract negotiations and collaborate cross-functionally with marketing and operations teams to improve restaurant performance.
Requirements
The ideal candidate should possess strong relationship management and commercial acumen, with a proven track record in negotiation and data-driven strategy. Experience working in dynamic, high-growth environments and the ability to manage a busy schedule of partner meetings are essential.
Full job description
Account Manager - Dublin
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an Account Manager to join our Dublin team. In this role, you’ll help us cultivate relationships with Greater Dublin's most highly regarded restaurants, helping them increase their online sales and maximise their growth potential.
Get to know our Commercial team — what drives us, how we work, and what you can expect.
What You’ll Be Doing
You’ll be joining the Regional UK & Ireland team. We are the experts in the local markets we serve, responsible for driving performance across all four nations. This sub-team presents one of the biggest growth opportunities at Deliveroo, and you will be the face of the brand to our local restaurant partners.
Here’s what your day-to-day might look like:
Own Partner Relationships: Maintain and grow high-impact partnerships with top Greater Dublin restaurant partners through consistent face-to-face and remote engagement.
Drive Performance: Use data analysis and industry insights to identify growth opportunities and maximise order volume for your portfolio.
Negotiate & Optimise: Lead contract negotiations and partnership terms to ensure long-term value for both Deliveroo and our partners.
Cross-Functional Collaboration: Partner with Marketing and Operations teams to improve restaurant efficiencies and accelerate order growth.
Be the Local Expert: Act as the primary point of contact and industry specialist for the Dublin region, innovating new ways to increase local market share.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
Relationship Management: Proven ability to build and sustain effective professional relationships through various communication channels.
Commercial Acumen: Strong understanding of commercial drivers and comfort using data to inform decisions and strategy.
Negotiation Skills: A track record of achieving targets and successfully navigating complex negotiations.
Adaptability: Significant experience working in dynamic, high-growth environments with the ability to work autonomously.
Strategic Organisation: Highly organised and self-motivated, with the ability to manage a busy schedule of partner meetings across Greater Dublin.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
🔧 Make a visible impact every day
Your work directly improves experiences for customers, partners and riders.
🌱 Learn fast in an entrepreneurial environment
Work close to the market with autonomy, pace and real responsibility.
🧠 Build a career, not just a role
Stretch yourself, develop new skills and grow as the business evolves.
🌎 Deliver together in an inclusive culture
Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Our Global Structure
Deliveroo is now part of DoorDash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across DoorDash and Wolt. Together, we’re unlocking new possibilities as one global team.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
We're transforming the way you shop and eat, bringing the neighbourhood to your door.
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2013
Headquarters
London, England
LinkedIn followers
333,020
Total funding
$1.7B
Deliveroo is an award-winning delivery service founded in 2013 by William Shu and Greg Orlowski.
Deliveroo works with approximately 176,000 best-loved restaurants and grocery partners, as well as around 150,000 riders to provide the best food delivery experience in the world. Deliveroo is headquartered in London, with offices around the globe.
Deliveroo operates across 9 markets, including Belgium, France, Italy, Ireland, Qatar, Singapore, United Arab Emirates, Kuwait and the United Kingdom.
Offices: 1 Cousin Lane, The River Building, London, England EC4R 3TE, GB · 1 bis Avenue de la République, Paris, Île-de-France 75011, FR
How many Customer Service & Support jobs are open in Dublin, Ireland right now?
There are currently 952 open customer service & support positions in Dublin, Ireland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Dublin, Ireland?
Companies currently hiring include Salesforce, The Estée Lauder Companies Inc., NEXT PLC, TP, Exclusive Networks, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Dublin, Ireland?
Yes — 348 of the 952 open customer service & support positions offer remote or hybrid work (41 remote, 307 hybrid).
How do I apply for Customer Service & Support jobs in Dublin, Ireland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.