About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
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About Northern Trust As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, fa…
Skills: Transfer Agency, Investor Services, Customer Service, Communication, Analytical Skills
Enet (Open Access Networks)
Sales Operations Administrator
Limerick, Munster, Ireland · Hybrid
Mid level
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Full-time
Flexible work culture, Inclusive workplace, Philanthropy programs
Posted 18h ago
~40 hrs/week
Responsibilities
The analyst will respond to customer queries via telephone and email while monitoring inboxes to ensure service level agreements are met. They are also responsible for performing call backs to verify instructions and ensuring all tasks are completed accurately and on time.
Requirements
Applicants must have the legal right to work in Ireland at the time of application. The role requires strong communication skills and the ability to manage tasks within specific quality and time constraints.
Full job description
About Northern Trust
As a global leader in innovative wealth management, asset servicing, asset management and banking services, Northern Trust (Nasdaq: NTRS) is proud to guide the world’s most successful individuals, families, corporations and institutions.
Since 1889, we have aligned our efforts with our three guiding Principles That Endure: Service, Expertise, and Integrity. Together, they reflect the three cornerstones of business conduct which we strive to instill in our employees, whom we call partners, and to provide to our clients and the communities we serve worldwide.
With more than 135 years of financial experience and over 24,000 partners, we serve the world’s most sophisticated clients using leading technology and exceptional service.
Job Description
Responding to Customer queries via telephone or email;
Monitoring email inboxes to ensure all queries are completed within the agreed service levels;
Attend and participate in team huddles and team meetings;
Perform call backs to our Customers to verify the particulars of their instructions to us;
Ensure your own tasks and responsibilities are completed within the correct time scales and to the right level of quality & accuracy;
Fulfil additional and relevant tasks appropriate to the role and business requirements as outlined by your Team Leader.
Work Authorization
Applicants must have the right to work in Ireland at the time of application and for the duration of employment.
Please note that Northern Trust is unable to provide employment permit sponsorship for this role. This includes Critical Skills Employment Permits, General Employment Permits, Intra-Company Transfer Employment Permits, Stamp 1G permissions, and other employment permits under Irish immigration frameworks.
Working with Us
As a Northern Trust partner, you will be part of a flexible and collaborative work culture, which has a strong history of financial strength and stability. Movement within the organization is encouraged, senior leaders are accessible, and you can take pride in working for a company committed to an inclusive workplace and assisting the communities we serve.
Philanthropy is deeply rooted in Northern Trust’s history and is an essential element of our culture. Employees around the world give their time and talent to work for the greater good of their communities.
Reasonable Accommodation
Northern Trust is committed to working with and providing adjustments to individuals with health conditions and disabilities. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at MyHRHelp@ntrs.com, or alternatively you can discuss your individual requirements with the recruiter you are working with.
Related keywords
Transfer AgencyCustomer ServiceFinancial ServicesAsset ServicingWealth ManagementBankingQuality AssuranceCommunicationData AccuracyService Levels
How many Customer Service & Support jobs are open in Limerick, Ireland right now?
There are currently 106 open customer service & support positions in Limerick, Ireland listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Limerick, Ireland?
Companies currently hiring include Northern Trust Asset Management, Spar Express, BaxterStorey, Sysco, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Limerick, Ireland?
Yes — 10 of the 106 open customer service & support positions offer remote or hybrid work (0 remote, 10 hybrid).
How do I apply for Customer Service & Support jobs in Limerick, Ireland?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.