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Partner Manager Fixed Term Contract Here at Three, we’ve done things differently since day one. We’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we op…
Skills: Vendor Management, Project Management, Process Improvement, Communication, Negotiation
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Here at Three, we’ve done things differently since day one. We take the script and rip it up, we’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we oper…
Skills: Technical Accounting, IFRS, Commercial Awareness, Analytical Skills, Communication Skills
Here at Three, we’ve done things differently since day one. We take the script and rip it up, we’re a big-hearted energetic bunch, striving for a better-connected life. The energy of our people, the pace at which we oper…
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Part-time
Commission/Reward Structure, 25 Days Annual Leave, Smartphone With Employee Plan, Healthcare Contribution, Employer Matching Pension Scheme, Life Assurance
Posted 4d ago
~20 hrs/week
Responsibilities
Deliver proactive customer service and drive sales by matching products to customer needs. Maintain store standards and collaborate with internal teams to resolve customer queries efficiently.
Requirements
Experience in retail or customer service is preferred along with a strong interest in technology. Candidates must be flexible to work evenings and weekends and possess excellent communication skills.
Full job description
Permanent Part Time role (20 hours per week)
At Three, our Retail Associates create exceptional customer experiences while contributing to a positive, supportive, and high‑performing store environment. We live our values every day: Be One Team, Be Kind, Be Customer Focused, Be Brave.
What You’ll Do
Be Customer Focused
Deliver friendly and proactive service to every customer.
Understand customer needs and match them to the right products and services.
Take ownership of issues and follow them through to resolution.
Promote customer self‑service through the My3 app using a “show, not do” approach.
Be Brave
Drive sales by actively presenting solutions that meet or exceed customer expectations.
Work towards personal and store targets with energy and a positive attitude.
Stay up to date on industry trends and competitor activity.
Look for opportunities to improve processes or ways of working and share your ideas.
Take on additional responsibilities where needed (e.g., cash management, mentoring, admin).
Be One Team
Support and motivate teammates to succeed collectively.
Share best practices and celebrate team wins.
Collaborate with wider teams such as Customer Care, Business, and Credit to solve customer queries efficiently.
Be Kind
Maintain high store standards through replenishment, clean displays, and attention to detail.
Follow Data Protection and RLP processes, ensuring all documentation is completed accurately.
Help create a welcoming, respectful environment for customers and colleagues.
Skills we’re Looking For
Preferred but not essential; Experience in retail, sales, or customer service
A strong interest in technology and eagerness to learn.
Excellent communication skills, both in listening and presenting solutions.
Friendly, confident, and able to work well both from own initiative and with your team.
Self‑motivated, patient, and resilient.
Good attention to detail and strong problem‑solving or negotiation skills.
Flexibility to work evenings and weekends.
What we offer
Competitive salary at €16,027 for part time staff
Commission/Reward structure: €2,875 OTE
25 days annual leave each year
Smartphone with a generous employee plan
Benefits contribution paid monthly to use towards healthcare etc
Employer matching pension scheme of up to 5%
Life Assurance and Salary Protection Plan from day one
Access to learning and development tools
There’s a lot more to us than meets the eye. You may think you know us, but we’re full of surprises. Intrigued? Join us and Be Phenomenal. Apply now at: https://www.three.ie/careers #Jobs
At Three, we are committed to diversity and inclusion. As Ireland’s largest mobile telecommunications provider, we provide a better connected life for our diverse customer base, and want our teams to reflect this. We welcome and celebrate all identities and strive to create a culture of belonging where employees can thrive as their authentic selves. If you do not ‘tick every box’ in this job description, you likely have other valuable skills that would make you a great fit for one of our teams. If you feel this role is for you, then please apply! #Jobs
If you require reasonable adjustments for your interview, please let us know when scheduling your interview, or alternatively, please email [email protected] Apply now at Three, a Phenomenal career awaits!
Related keywords
RetailTelecommunicationsCustomer ExperienceSales TargetsMy3 AppData ProtectionRLP ProcessesMobile TechnologyRetail SalesCustomer Care
Three is Ireland’s largest mobile telecommunications provider with 48.4% market share and 4.9 million customers (as of December 2024).
At Three we strive to provide our customers with a better-connected life through meaningful products, best in class service and a connected network experience.
Our network is built for data; with over 94% 5G coverage and 99% 4G coverage.
Three has over 1,300 employees throughout Ireland, with our head office in Dublin, our Customer Experience Centre in Limerick where our award-winning team supports over 1.7 million customers every year, and more than 60 retail stores nationwide.
Three has to date invested over €2 billion in building our business in Ireland. This includes a €1.1 billion investment in upgrading and expanding our network and IT infrastructure, delivering a cutting-edge experience for both our customers and our employees.
Annually, Three continues to invest over €100 million into our network to ensure we continue to deliver the best experience and service for our customers.
Our Parent Company
CK Hutchison
Three is owned by CK Hutchison Holdings (CK Hutchison). CK Hutchison is a renowned multinational conglomerate committed to innovation and technology with businesses spanning the globe. With operations in about 50 countries/markets and over 300,000 employees worldwide, CK Hutchison has four core businesses - ports and related services, retail, infrastructure and telecommunications.
Offices: 28/29 Sir John Rogerson's Quay, Dublin , County Dublin Dublin 2, IE
Three is Ireland’s largest mobile telecommunications provider with 48.4% market share and 4.9 million customers (as of December 2024).
At Three we strive to provide our customers with a better-connected life through meaningful products, best in class service and a connected network experience.
Our network is built for data; with over 94% 5G coverage and 99% 4G coverage.
Three has over 1,300 employees throughout Ireland, with our head office in Dublin, our Customer Experience Centre in Limerick where our award-winning team supports over 1.7 million customers every year, and more than 60 retail stores nationwide.
Three has to date invested over €2 billion in building our business in Ireland. This includes a €1.1 billion investment in upgrading and expanding our network and IT infrastructure, delivering a cutting-edge experience for both our customers and our employees.
Annually, Three continues to invest over €100 million into our network to ensure we continue to deliver the best experience and service for our customers.
Our Parent Company
CK Hutchison
Three is owned by CK Hutchison Holdings (CK Hutchison). CK Hutchison is a renowned multinational conglomerate committed to innovation and technology with businesses spanning the globe. With operations in about 50 countries/markets and over 300,000 employees worldwide, CK Hutchison has four core businesses - ports and related services, retail, infrastructure and telecommunications.
Offices: 28/29 Sir John Rogerson's Quay, Dublin , County Dublin Dublin 2, IE