Dubai, Dubai, United Arab Emirates · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Front office management, Guest relations, Conflict resolution, Hospitality management, Opera PMS
Dubai, Dubai, United Arab Emirates · On-site
1. Robot Management & Operations 1.1. Robot Setup: To set up robots as per the scope of work directed in the project document by the CEO/CTO, including updating robot feed files, mapping, announcements, branding, perform…
Skills: Robot management, Technical support, Machine learning, Robotics, Mechatronics
Dubai, Dubai, United Arab Emirates · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Guest service, Communication skills, Interpersonal skills, Cross cultural sensitivity, Customer service orientation
Dubai, Dubai, United Arab Emirates · On-site
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our t…
Skills: Communication skills, Organizational skills, Spa operations, Fitness environment knowledge, Guest service
Dubai, Dubai, United Arab Emirates · On-site
Job Requisition ID: 178408 Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Em…
Skills: Microsoft Office, Word, Outlook, PowerPoint, Excel
Dubai, Dubai, United Arab Emirates · On-site
Join our dynamic corporate team and become part of Aman Group. With offices strategically located around the world (Zug, London, Dubai, Singapore, Bangkok, Miami and New York), our corporate colleagues are at the forefro…
Skills: CRM, Email marketing, Marketing automation, Braze, Salesforce Marketing Cloud
Dubai, Dubai, United Arab Emirates · On-site
Who we are At Stella Stays, we’re not just another hospitality brand - we’re building the future of living. We’ve reimagined what it means to feel at home, creating tech-driven, beautifully designed spaces that people ac…
Skills: Sales Strategy, B2B Sales, B2C Sales, Market Research, CRM Tools
Dubai, Dubai, United Arab Emirates · On-site
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: Solution design, Enterprise architecture, Data architecture, CCaaS platforms, AI-driven solutions
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Avani Palm View Dubai Hotel & Suites At Avani, we’re all about finding that perfect balance — between cool and kind, design and function, service and privacy. We’ve built our hotels and resorts around this …
Skills: Audio-visual equipment installation, Troubleshooting, Preventive maintenance, Sound systems, Video conferencing
Dubai, Dubai, United Arab Emirates · On-site
Job Location: Anantara The Palm Dubai Resort Anantara Hotels & Resorts is a global luxury hotel and resort brand rooted in Thai culture, with an intrinsic sense of authentic hospitality. Inspired by the Sanskrit word mea…
Skills: Hospitality management, Guest service, Operational support, Administrative support, Communication
Abercrombie & Fitch Co.Dubai, Dubai, United Arab Emirates · On-site
Job Description: The Brand Representative is truly engaged. They provide great customer service by anticipating and responding to customer needs. An individual who is outgoing, stylish, and helpful. They demonstrate a ke…
Skills: Customer Service, Communication, Sales, Adaptability, Flexibility
Dubai, Dubai, United Arab Emirates · On-site
Overview We are seeking a highly organized and customer-focused Travel and Coordination Executive to manage member travel arrangements and deliver a seamless travel experience. The ideal candidate will coordinate booking…
Skills: Travel coordination, Hotel reservations, Customer service, Visa processing, Communication
Dubai, Dubai, United Arab Emirates · On-site
Note: This role is exclusively for UAE Nationals (Emirati candidates) Job purpose: The Customer Success Executive is responsible for generating revenue through high-quality customer appointments and delivering exceptiona…
Skills: Customer service, Communication, Active listening, Problem-solving, Time management
Dubai, Dubai, United Arab Emirates · On-site
JOB TITLE Customer Care Representative | MAF LifeStyle | Customer Care ROLE SUMMARY Role Purpose: The Customer Care Representative is responsible for maximizing company sales growth and profitability by overseeing the da…
Skills: Customer Service, Communication, Sales Growth, Teamwork, Problem Solving
Marriott International Hotels, Inc.Dubai, Dubai, United Arab Emirates · On-site
POSITION SUMMARY Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to delive…
Skills: Guest Services, Operational Support, Communication, Customer Experience, Problem Solving
Dubai, Dubai, United Arab Emirates · On-site
Job Summary We are looking for an experienced Application Operations Engineer to support the stability, availability, performance, and continuous improvement of enterprise applications. The role covers application operat…
Skills: Incident Management, Problem Management, Change Management, Release Planning, Disaster Recovery
Dubai, Dubai, United Arab Emirates · On-site
About Us Tamara is the leading fintech platform in UAE and the wider GCC region with a mission to help people make their dreams come true by building the most customer-centric financial super-app on earth. The company se…
Skills: Collections Management, Agency Management, KPI Monitoring, Regulatory Compliance, Data Analysis
Dubai, Dubai, United Arab Emirates · On-site
Join our Team About this opportunity: We are currently seeking a skilled professional to join Ericsson's Enterprise Applications team as an L2 CIAM Specialist, to support and manage critical enterprise systems in a 24/7 …
Skills: ForgeRock CIAM, Red Hat OpenShift, Splunk, ELK, SQL
Dubai, Dubai, United Arab Emirates · On-site
Join our Team About This Opportunity Experienced IT/Telecom Operations professional with strong expertise in Incident Management, Major Incident Handling, and L1 Monitoring Operations within 24/7 production environments.…
Skills: Incident Management, Major Incident Handling, L1 Monitoring, ITIL, SLA Management
Dubai, Dubai, United Arab Emirates · On-site
Join our Team About This Opportunity Join Ericsson and help solve complex infrastructure challenges that power global connectivity. We're seeking a Level 2 Unix/Linux Systems Specialist to lead technical operations, mana…
Skills: Unix, Linux, Solaris, Red Hat Enterprise Linux, HP-UX
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Manage daily front office operations, including guest arrivals, departures, and special requests while ensuring high standards of hospitality. Coordinate with various departments such as security and bell staff to resolve guest issues and maintain hotel safety and service quality.
Requires a minimum of one year of experience in a similar capacity, preferably in Dubai. Candidates must be computer literate with proficiency in Opera and HotSos systems.
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
Manage the activities at the Front Office, Ensures communications and follow-up with day shift on any problems, guest requests or special requirements.
Resolve customer complaints from all areas of the hotel, handling all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible; assists customers in all inquiries in connection with hotel services, hours of operations, key hotel personnel, in-house events, directions, etc.
Responds to all guest requests in an accurate and timely manner. Interaction with guest will be in person and by phone.
Review late arrivals, next day early arrivals and departures to plan for the next day’s activities. Coordinates arrivals, departures and billing requirements. Blocks rooms for arrivals and ensures any discrepancies are resolved. Reviews daily arrivals to ensure proper handling of Special Attention Guests, Return Guests, and Groups.
Take action in all matters related to the safety, security, satisfaction and well-being of hotel guests and employees without requiring special direction. Responds swiftly and effectively in any hotel emergency or safety situation.
Check Staff facilities such as Locker Rooms and Staff Dining Room to assure that they are operating at Four Seasons standards. Communicate to HR when they are not. Acts as a liaison for overnight shift with HR.
Work closely with Bell Staff to ensure smooth handling of guest luggage, deliveries and special requests.
Work closely with Security Staff to handle any guest emergency or safety concerns.
Minimum of one-year experience in a similar capacity. Dubai experience will be an added advantage.
Computer literate and have working knowledge of Opera and HotSos.
Possesses business acumen, well-developed guest PR skills and personal flair.
What do we offer:
Work Authorization
Competitive tax-free salary
Annual Incentive Plan
Housing allowance
Medical and life insurance
Paid annual leave
Annual flight allowance to home country
End of service gratuity
Learning & Development Programs
Career opportunities and international transfer
And more...
Four Seasons opened its first hotel in 1961, and since that time has been dedicated to perfecting the travel experience through continual innovation and the highest standards of hospitality. Currently operating more than 130 hotels and resorts, and more than 55 residential properties in major city centers and resort destinations in 47 countries, and with more than 50 projects under planning or development, Four Seasons consistently ranks among the world's best hotels and most prestigious brands in reader polls, traveler reviews and industry awards. To learn more about our career opportunities, visit fourseasons.com/careers. For more information and reservations, visit fourseasons.com. For the latest news, visit press.fourseasons.com.
Offices: 1165 Leslie Street, Toronto, Ontario M3C 2K8, CA · 10100 Carthay Dr, Lake Buena Vista, FL 32830, US · Quai des Bergues 33, Geneva, GE 1201, CH · 190 Orchard Blvd, Singapore, Singapore 248646, SG · 4591 Blackcomb Way, Whistler, BC V0N 1B4, CA
There are currently 1,281 open customer service & support positions in Dubai, United Arab Emirates listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Marriott International Hotels, Inc., Accor, Minor Hotels, IHG Hotels & Resorts, Al-Futtaim, among others. Browse the listings above to see every active employer.
Yes — 98 of the 1281 open customer service & support positions offer remote or hybrid work (20 remote, 78 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
