Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: Incident Management, Root Cause Analysis, Production Support, SaaS, Cloud Computing
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: Professional Services, Solution Design, Stakeholder Management, Project Governance, Pre-sales Support
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sr. Managed Services Consultant (SaaS / Social & Digital)
Sydney, New South Wales, Australia · On-site
Senior$429M raised
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: CCaaS, Cloud Contact Center, IVR, Call Routing, AI Integration
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: CCaaS, Solution Architecture, Enterprise Architecture, Digital Transformation, Telephony
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: CCaaS, IVR Design, Omnichannel Routing, Conversational AI, Case Management
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: Presales, CCaaS, Voice PBX, Cloud Contact Center, Solution Architecture
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: Java, Spring Boot, Microservices, Distributed Systems, Kubernetes
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: Social Media Analysis, Content Moderation, Community Engagement, Competitor Analysis, Social Media Reporting
Principal Program Manager - CCaaS / SaaS (Account-Based)
Gurgaon, Haryana, India · On-site
Senior+$429M raised
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: Program Management, Project Management, Account Management, SaaS, CCaaS
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining hu…
Skills: Business Analysis, System Design, Platform Configuration, Spanish Proficiency, English Proficiency
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Full-time
Healthcare Coverage, Paid Time Off, Mentoring Program
Posted 2d ago
~40 hrs/week
Responsibilities
Develop new business revenue through strategic account and territory planning while targeting C-level executives. Build strong relationships with stakeholders to deliver value and exceed client expectations within the Unified-CXM space.
Requirements
Requires over 6 years of successful enterprise software sales experience with a proven track record of closing complex SaaS deals. Candidates must possess high emotional intelligence and a passion for the customer experience revolution.
Full job description
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint.
By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights.
Today, 1,900+ enterprises and 60% of the Fortune 100 rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Job Description
What You’ll Do
You will develop new business sales revenue through account planning, territory planning, researching prospect customers and completing field-based sales activities within a defined set of prospects, territory or vertical.
You will develop sales opportunities, identify the decision makers and build champions at CMO, COO and CTO level.
You will listen, identify and understand clients/prospective clients needs and in order to deliver value and exceed expectations. You will be able to build relationships with multiple stakeholders and positively influence them.
You will strive to enhance your knowledge of our industry, market, and competitors to provide that sales edge needed to close business and generate revenue.
You will seek feedback at every opportunity so you can be the best you can be. You will seek this from leaders, peers and clients. We do the right thing always and take extreme pride in who we are, what we build and what we do.......we are led by character.
Who You Are
You are one of the top 10% of the salespeople in your current company/division. You have a record of accomplishment of being one of the best. You are someone who pursues your passions with energy and commitment.
You are incredibly smart and demonstrate great EQ (we are in a very fast-moving industry and you must be nimble of mind to keep up).
You have 6+ years of successful Enterprise software sales experience, meaning you’ve experienced the full range of obstacles when behind the wheel of creating complex & enterprise-wide SaaS deals.
You have been successful in building relationships – Sprinklr is a best-in-class solution. We have succeeded because we genuinely care about how we make people feel. You share the same values and understand that relationships are everything and can use them to identify and develop new business opportunities.
You love the Customer Experience revolution! Your desire and ability to embrace this change and understand how Sprinklr can impact the various functions of a global organisations is critical.
We focus on our mission: Sprinklr was founded in 2009 to solve a big problem: growing enterprise complexity that separated brands from their customers. Our vision was clear: to unify fragmented teams, tools and data — helping large organizations build deeper, more meaningful connections with the people they serve. Today, Sprinklr has a unified, AI-native platform for four product suites: Sprinklr Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Sprinklr is here to do three things:
Lead a new category of enterprise software that we call Unified-CXM.
Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience.
Create a culture of customer obsession, with trust, teamwork, and accountability.
We believe in our product: Customers who value exceptional customer experiences have what they need on our single unified platform, built with an operating system approach on a single codebase. That means that everything — and everyone — can work together to service, respond, sell, and market to customers on the channels they prefer. While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world’s leading enterprise brands.
We invest in our people: We offer a comprehensive suite of benefits designed to help each member of our team thrive. Sprinklr believes that you should be able to get the type of care you need for your personal well-being when you need it. We offer you and your family voluntary healthcare coverage in countries where applicable. We believe it is important to take time off – it is essential for your mental and physical wellbeing. We provide Sprinklrites with paid time off to recharge and spend time with loved ones. We want to grow our talent with purpose. Our open Mentoring Program is designed to create meaningful connections that support growth and amplify our focus.
To learn more about employee benefits by region, click here.
To learn more about all-things-Sprinklr, visit our candidate resource hub here.
EEO - Our philosophy: Our goal is to ensure every employee feels like they belong and are operating in a collaborative environment. We fervently believe every employee matters and should be respected and heard. We believe we are stronger when we belong because collectively, we’re more innovative, creative, and successful.
Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws. We are committed to equal employment opportunity regardless of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable law.
Reasonable accommodations are available upon request during the interview process. To request an accommodation, please work directly with your recruitment coordinator or recruiter.
Warning about Recruiting Scams: Please be vigilant for recruiting scams impersonating Sprinklr. Sprinklr will never ask you for money, to pay for equipment, or for unnecessary personal information during the interview process. Sprinklr will also never pay in Bitcoin or send email communications from our executives. Please review the Federal Trade Commission's advice to avoid these types of scams.
If you are contacted by someone whom you suspect may not be appropriately representing Sprinklr, please do not engage and block their email or phone number immediately.
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2009
Headquarters
New York, NY
LinkedIn followers
588,759
Total funding
$429M
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Offices: 441 9th Ave, 12th floor, New York, NY 10001, US · Divyasree Technopolis, Opp HAL Airport Road, Yamalur 3rd Floor, East Wing, Bangaluru, Karnataka 560037, IN · 123 Victoria Street, London, SW1E 6RA, GB · Av. Dra. Ruth Cardoso, 8501 - Pinheiros, São Paulo - SP, 05425-070, Sao Paulo, SP 05425-070, BR · 1440 G St NW, Ste. 8206 & 8207, Washington, District of Columbia 20005, US
Social Media ManagementCustomer Experience Managementand Enterprise Cloud ComputingSocial Media ManagementCRMSocial MediaAdvertising PlatformsDigital MarketingSoftwareSaaS
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM).
Industry
Software Development
Company size
1,001-5,000 employees
Founded
2009
Headquarters
New York, NY
LinkedIn followers
588,759
Total funding
$429M
Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale — across every customer touchpoint. By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr’s unified platform provides powerful solutions for every customer-facing team — spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management — enabling enterprises to unify data, break down silos, and act on real-time insights. Today, 1,900+ enterprises — including Microsoft, P&G, Samsung, and 60% of the Fortune 100 — rely on Sprinklr to help them deliver consistent, trusted customer experiences worldwide.
Offices: 441 9th Ave, 12th floor, New York, NY 10001, US · Divyasree Technopolis, Opp HAL Airport Road, Yamalur 3rd Floor, East Wing, Bangaluru, Karnataka 560037, IN · 123 Victoria Street, London, SW1E 6RA, GB · Av. Dra. Ruth Cardoso, 8501 - Pinheiros, São Paulo - SP, 05425-070, Sao Paulo, SP 05425-070, BR · 1440 G St NW, Ste. 8206 & 8207, Washington, District of Columbia 20005, US
Social Media ManagementCustomer Experience Managementand Enterprise Cloud ComputingSocial Media ManagementCRMSocial MediaAdvertising PlatformsDigital MarketingSoftwareSaaS