Denver, Colorado, United States · Hybrid
$89k–$111k/yr
The role / impact As a Customer Success People Lead, you will play a pivotal role in empowering our customers to achieve their business goals while driving advocacy and utilisation for Xero. Sitting within our Customer E…
Skills: Team Leadership, Mentoring, Customer Success, SaaS Principles, Customer Onboarding
Denver, Colorado, United States · Hybrid
$130k–$155k/yr
Crusoe is on a mission to accelerate the abundance of energy and intelligence. As the only vertically integrated AI infrastructure company built from the ground up, we own and operate each layer of the stack — from elect…
Skills: Linux CLI, Git, Kubernetes, Slurm, Terraform
Denver, Colorado, United States · On-site
$18/hr–$19/hr
Why join us? Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of HermanMiller means being a part of something larger than your work team, or even…
Skills: Retail Sales, Interior Design, Consultative Selling, Client Relationship Management, Visual Merchandising
Denver, Colorado, United States · On-site
$17/hr–$26/hr
Company Overview Bridgestone Retail Operations (BSRO) is part of Bridgestone Americas and employs over 22,000 teammates in North America. BSRO operates more than 2,200 company-owned stores, including Firestone Complete A…
Skills: Customer Service, Sales, Vehicle Service, Oil Change, Tire Service
Denver, Colorado, United States · On-site
$18/hr–$19/hr
Job DetailsJob Location: Grease Monkey 0038 - Denver, CO 80207Position Type: Full TimeSalary Range: $18.81 - $19.00 HourlyJob Category: AutomotiveThe Lube Technician is our entry-level position that is responsible for ac…
Skills: General Vehicle Maintenance, Fluid Level Adjustment, Battery Servicing, Tire Pressure Adjustment, Visual Safety Checks
Denver, Colorado, United States · On-site
Why us?The Courtyard Denver Downtown is set to hire a Rooms Inspector to join our team! No experience required, just a great attitude! Are you looking for a place that will inspire and challenge you? Let us be that place…
Skills: Housekeeping Management, Staff Supervision, Quality Inspection, Customer Service, Training and Coaching
Denver, Colorado, United States · On-site
$19/hr
Why us? The Embassy Suites by Hilton Denver Downtown and Convention Center Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! Un-conv…
Skills: Banquet Setup, Room Maintenance, Housekeeping, Physical Stamina, Time Management
Denver, Colorado, United States · On-site
$19/hr–$19/hr
Job DetailsLevel: ExperiencedJob Location: YMCA of Metropolitan Denver - Denver, CO 80221Position Type: Part TimeSalary Range: $19.79 - $19.79 HourlyJob Shift: DayTIMES & DAYS - Hours available Monday - Friday. During th…
Skills: Group Management, Problem Solving, Conflict Resolution, Youth Development, Academic Enrichment
Denver, Colorado, United States · On-site
$19/hr
Why us? The Embassy Suites by Hilton Denver Downtown and Convention Center Are you looking for a place that will inspire and challenge you? Let us be that place, as we show you the joys of working in hospitality! This Em…
Skills: Drink Mixing, Guest Service, Cash Handling, Inventory Management, Liquor Law Compliance
Denver, Colorado, United States · On-site
Salary RangeUSD $21.62/Hr. - Overview The Job in a Nutshell: The Head Cashier is responsible for successful operation of the front end by cashiering, training, directing and monitoring cashiers, providing World Class Cus…
Skills: Cashiering, Staff Training, Customer Service, Cash Handling, Supervision
Denver, Colorado, United States · On-site
$53k–$73k/yr
This is where your work makes a difference. At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues …
Skills: Medical Equipment Repair, Troubleshooting, Preventative Maintenance, Patient Readiness, 5S Methodology
Denver, Colorado, United States · On-site
$19/hr–$27/hr
Becoming a part of MAA is exciting and rewarding for those who enjoy working with a dynamic team. Join us as we exceed our residents’ expectations of a place to call home. Leasing Consultant Are you ready to build a care…
Skills: Sales, Hospitality, Customer Service, Leasing, Microsoft Word
Denver, Colorado, United States · On-site
$17/hr–$20/hr
Position Location: Cherry Creek The Key Holder, in partnership with the Store Management team, will create a customer centric environment through extraordinary customer service. Partnering with all Associates to support …
Skills: Customer Service, Retail Sales, Supervisory Skills, Visual Presentation, Interpersonal Communication
Denver, Colorado, United States · On-site
$19/hr–$19/hr
Job DetailsLevel: EntryJob Location: YMCA of Metropolitan Denver - Denver, CO 80221Position Type: Part TimeSalary Range: $19.29 - $19.29 HourlyJob Shift: DayTIMES & DAYS - Hours available Monday - Friday. During the scho…
Skills: Curriculum Development, Behavior Management, Participant Safety, Customer Service, Relationship Building
Denver, Colorado, United States · On-site
$54k–$82k/yr
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a c…
Skills: Curriculum Design, Technical Training, Instructional Delivery, Project Management, Conflict Management
Denver, Colorado, United States · On-site
$15/hr–$24/hr
Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—fo…
Skills: Luxury Retail Sales, Clienteling, Omni-channel Selling, POS Operation, Visual Merchandising
Denver, Colorado, United States · On-site
$75k–$158k/yr
Job Title: Mission Operation Engineer Job Category: Intelligence Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Required: Up to 25% Type of Tra…
Skills: Tier I Help Desk Support, Technical Troubleshooting, Classroom Training, Software Demonstration, Software Testing
Denver, Colorado, United States · On-site
$58k–$117k/yr
Job Title: Service Center Frontline Account Manager Job Category: Information Technology Time Type: Full time Minimum Clearance Required to Start: TS/SCI with Polygraph Employee Type: Regular Percentage of Travel Require…
Skills: Tier 1 Technical Support, Incident Triage, Active Directory Administration, ITSM/CRM Tools, Network Troubleshooting
Denver, Colorado, United States · On-site
Make a difference. As a Sales Trainee, you will learn the electrical distribution business and Graybar’s sales process through a mix of formal training sessions and hands-on learning. Our Sales Trainees are exposed to al…
Skills: Interpersonal Skills, Communication Skills, Driving, Teamwork, Independent Work
Denver, Colorado, United States · On-site
Salary RangeUSD $23.62/Hr. - Overview The Job in a Nutshell: The Grocery/Bulk Manager is responsible for the successful operation and profitability of the Grocery and Bulk Departments which includes training, directing a…
Skills: Inventory Management, Staff Training, Customer Service, Merchandising, Profitability Management
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Lead and mentor a team of specialists to drive customer retention, product utilization, and revenue growth. Oversee day-to-day outputs and implement strategic campaigns to enhance the customer journey for partners and small businesses.
Requires a proven background in leading teams within sales or customer success environments and a strong understanding of SaaS principles. Candidates must possess analytical capabilities to interpret customer metrics and exceptional communication skills to influence stakeholders.
As a Customer Success People Lead, you will play a pivotal role in empowering our customers to achieve their business goals while driving advocacy and utilisation for Xero.
Sitting within our Customer Experience function, you will use your collaborative leadership style to guide, mentor, and provide strategic direction to a dedicated team of specialists across our key programmes.
Your focus will be on increasing the team's contribution to overall revenue by overseeing day-to-day outputs, levelling up capabilities through coaching, and ensuring the team is fully equipped to deliver on a wide variety of strategic campaigns. By fostering a high-performance culture, you will directly influence customer retention, product utilisation, and long-term customer satisfaction.
You will join a collaborative and cross-functional community within the broader Customer Experience function. The team works closely with global go-to-market stakeholders, product, marketing, and technology teams to ensure a seamless journey for our users. Together, they unite to support Partners and small businesses to build a stronger economy by delivering impactful onboarding and growth initiatives.
Driving customer retention and revenue-based outcomes across Partner (Accountants and Bookkeepers) and Direct (Small Businesses) channels
Implementing modern selling and onboarding methodologies to drive product utilisation and satisfaction.
Delivering on a diverse mix of always-on and ad hoc campaigns aligned with the global go-to-market strategy.
Enhancing team capability and embedding customer success best practices through real-time feedback and sales coaching.
At Xero, we offer a flexible, hybrid working environment designed to support balance and collaboration. You can work from a mix of home and our modern office spaces, coming together with the team on designated boost days to connect, collaborate, and share ideas.
You bring a proven background in mentoring or leading teams, with a preferred focus within sales, customer success, or customer experience environments.
A customer-centric and people-driven mindset is vital, along with a dedication to cultivating a positive, high-performing team culture.
Your toolkit includes a strong understanding of SaaS principles, modern customer onboarding, or sales motions.
Being inspired by data, you possess the analytical capability to interpret customer metrics and turn insights into actionable strategies.
Exceptional communication skills are key, enabling you to build trust, influence stakeholders, and resolve customer issues effectively.
An adaptive leadership style and a growth mindset will help you welcome change and guide your team smoothly through business transformations.
Apply even if your experience isn't a perfect match! At Xero, we hire based on your skills, passion, and the unique perspective you can bring to enhance our culture and team.
At Xero, we value the impact and skills you bring to the team. We don’t just hire for a role; we invest in people. We believe in a Total Package philosophy - which means your value isn't just a single number on a paycheck. While base salary is a core component, we look at your compensation through a holistic lens that includes equity, performance incentives, and world-class benefits.
The expected base salary range for this role is:
$89,100 - $111,400 USD
Individual pay is determined by various factors, including geography, level of experience, and the specific skills you bring to the role.
In addition to base pay, Xero’s roles are eligible for the following forms of variable compensation:
Variable Pay: Permanent employees are eligible to participate in our annual bonus and equity (RSU) programs. You may also be eligible for performance-based cash or equity (RSUs) incentives depending on your role level, and company performance.
Comprehensive Benefits: Medical, dental, vision, 401(k) match, and 21 days PTO, 10 days of Wellbeing leave, 5 days of Xtra Leave, 1 volunteer day, 12 paid holidays, paid parental leave. Further information included on our Xero Perks page.
Xero uses AI to help screen applications based on job-related qualifications. These tools assist our recruiters but do not make automated hiring decisions. A human recruiter reviews all candidates before any hiring action is taken.
Please note that our application deadline for this role is Friday 31st July 2026.
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