Compensation TypeHourly Highgate Hotels Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels span…
Skills: Customer service, Cash handling, Front desk operations, Computer literacy, Communication
Job DetailsJob Location: Denver Art Museum - Denver, CO 80204Salary Range: $19.29 - $23.75 HourlySales and Group Services l, Temporary Part time (Non-Exempt) Why Join Us? At the Denver Art Museum (DAM), we work together …
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Southern Glazer's Wine & Spirits
Sales Support Specialist
Denver, Colorado, United States · On-site
$15/hr–$25/hr
Entry level
What You Need To Know Shape a remarkable future with us. Build a career working for an industry leader that truly invests in their people – and equips them with leading technology, continuous learning, and the ability to…
We’re seeking an Assistant Store Manager to join our team to help with store operations, customer service and team development. Duties include, but are not limited to, the following: Assist with store functions and day-t…
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Seasonal Luxury Retail Sales Associate Sunglass Hut at Macys Cherry Creek
Denver, Colorado, United States · On-site
$16/hr–$25/hr
Mid level$6.9B raised
Requisition ID: 944177 Store #: 005886 Sunglass Hut MACYS Position:Seasonal/Temporary Total Rewards: Benefits/Incentive Information At Sunglass Hut, we're always in the sun. You’ll find a dynamic space with endless possi…
Business Development Sales Representative -Denver, CO (January 2027 Start)
Denver, Colorado, United States · On-site
Entry level
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monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist,…
Job DetailsJob Location: Clarks Market Lowry - Denver, CO 80230Position Type: Part TimeSalary Range: $19.50 - $23.00 HourlyThis is a part-time position offering competitive wages and specific benefits, including a 401k p…
monday.com is the AI work platform powering the most ambitious teams. 250,000+ customers across departments use us to bring people, workflows, and AI agents together on one flexible platform where AI doesn't just assist,…
DepartmentClient Services Position Summary: Service Desk Specialists are the first point of contact for IT support for MSU Denver students, faculty, and staff. We understand the interconnectedness of all our IT systems a…
Skills: Technical support, Customer service, ITSM, Microsoft 365, Troubleshooting
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Culinaire We have an opening for full and part time EVENT CATERING WAIT STAFF positions. Location: Denver Art Museum - 100 West 14th Avenue Parkway, Denver, CO 80204. Note: online applications accepted only. Schedule: Fu…
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Want to build a brighter, bolder future and cultivate your career? Join Ecolab’s team and help create a world in which we all thrive. EcoSure, the brand protection division of Ecolab, partners with global brands to creat…
The Front Office Agent is responsible for providing attentive and efficient service to guests during check-in, their stay, and checkout. They must also manage room revenue, handle cash transactions, and assist with guest inquiries and emergency procedures.
Requirements
A high school diploma or equivalent is required, with college coursework in a related field considered helpful. Candidates should have previous experience in a hotel or customer service environment and possess strong computer and communication skills.
Full job description
Compensation Type
Hourly
Highgate Hotels
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America. With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value. With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com
Location
La Quinta Denver - Airport / DIA
6801 Tower RoadDenver, CO 80249
Overview
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.
Responsibilities
Answer inquires from guests regarding restaurants, transportation, entertainment, etc.
Follow all cash handling and credit policies.
Be aware of all rates, packages and special promotions as listed in the Red Book.
Be familiar with all in-house groups.
Be aware of closed out and restricted dates.
Obtain all necessary information when taking room reservations and follow the rate-quoting scenario.
Be familiar with hospitality terminology.
Have knowledge of emergency procedures and assist as needed.
Handle check-ins and checkouts in a friendly, efficient and courteous manner.
Use proper two-way radio etiquette at all times when communicating with other employees.
Fully comprehend and be able to operate all relevant aspects of the Front Desk computer system.
Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
Be able to complete a bucket check, room rate verification report, and housekeeping report.
Balance and prepare individual paperwork for closing of shift according to hotel standards.
Maintain and market promotions and guest programs.
Maintain a clean work area.
Assist guests with safe deposit boxes.
Salary Range ($19.26 to $21.00 per hour)
In addition to travel discounts at all our hotels, Highgate offers competitive benefits, including three pricing tiers of medical coverage as well as dental, vision & supplemental benefits to full-time associates. Retirement 401k program is open to both full-time & part-time staff who qualify.
Qualifications
College course work in related field helpful.
Experience in a hotel or a related field preferred.
High School diploma or equivalent required.
Computer experience required.
Customer Services experience preferred.
Maintain a warm and friendly demeanor at all times.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to cross-train in other hotel related areas.
Must be able to maintain confidentiality of information.
Must be able to show initiative, including anticipating guest or operational needs.
Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.
With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.
With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands.
Offices: 870 7th Avenue, New York, NY 10019, US · 545 E. John Carpenter Frwy., Suite 1400, Irving, TX 75062, US
How many Customer Service & Support jobs are open in Denver, CO right now?
There are currently 3,362 open customer service & support positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Denver, CO?
Companies currently hiring include Kroger, Sage Hospitality, Starbucks, Allied Universal, Denver Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Denver, CO?
Yes — 441 of the 3362 open customer service & support positions offer remote or hybrid work (162 remote, 279 hybrid).
How do I apply for Customer Service & Support jobs in Denver, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.