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Skills: Entrata Systems, Property management software, Business applications administration, System configuration, Troubleshooting
Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Assist the department manager in reaching sales and prof…
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Team Lead ( Crisp & Green)
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$62k–$73k/yr
Full-time
Rent discount, Medical insurance, Dental insurance, Vision insurance, Life insurance, HSA/FSA plans
Posted 7d ago
~40 hrs/week
Responsibilities
The Business Applications Administrator will configure, troubleshoot, and maintain Entrata systems to support property operations. They will also partner with IT and business stakeholders to resolve technical issues and improve application performance.
Requirements
Candidates must have 3–5 years of hands-on experience with Entrata or similar property management software. Strong technical troubleshooting, documentation, and communication skills are required for this in-office role.
Full job description
Company Description
AIR Communities is one of the country’s largest owners and operators of multifamily housing. We are an exciting, growing real estate company where collaborative, customer-focused professionals can build long-term careers while supporting high-quality apartment communities across the country.
Job Description
Business Applications Administrator, Entrata Systems | Multifamily Real Estate Technology
Job Type: Full-time | Work Environment: In-office | Industry: Multifamily real estate, property operations, business applications, Entrata, and property management technology
Role Summary
The Business Applications Administrator supports AIR Communities’ Property Operations teams by administering, configuring, troubleshooting, and improving key business applications, with a primary focus on Entrata Systems. This role partners with business stakeholders, IT, and vendors to resolve issues, maintain system integrity, and support technology initiatives that improve property operations.
This is an in-office role designed for candidates who prefer regular face-to-face collaboration, building strong business relationships, and taking long-term ownership of critical systems within a growing real estate organization.
Key Responsibilities
Administer, configure, and support Entrata and other business applications used by Property Operations.
Provide Tier 3 functional and technical support for escalated user issues, system questions, and troubleshooting needs.
Maintain application data integrity, change control documentation, directories, process records, and reporting support.
Partner with IT, business teams, and third-party vendors to resolve system issues and improve application performance.
Support property operations technology initiatives, including project coordination, meeting facilitation, timeline tracking, and budget awareness.
Preferred Candidate Profile
Demonstrated consistency, follow-through, and interest in building deep subject-matter expertise over time.
Comfortable collaborating in person with cross-functional teams and building strong stakeholder relationships.
Customer-focused mindset with sound judgment, accuracy, and responsiveness.
What Makes Someone Successful in This Role
Successful candidates are detail-oriented, service-minded, and comfortable becoming a trusted systems resource for Property Operations. They enjoy solving complex application issues, improving workflows, collaborating in person, and growing with a stable, high-performing real estate company.
Qualifications
Minimum Requirements
3–5 years of hands-on experience with Entrata Systems, property management software, or business applications in a multifamily real estate environment.
Strong troubleshooting, documentation, communication, and internal customer support skills.
Ability and interest to work in office as part of a collaborative, cross-functional team.
Relevant Experience
Relevant backgrounds may include:
Business Applications Administrator, Entrata Administrator, Property Management Software Administrator, Business Systems Analyst, Application Support Specialist, Systems Administrator, Tier 3 Support, Real Estate Technology, Property Operations Technology, database configuration, user support, and project coordination.
Additional Information
What We Offer
AIR offers attractive total compensation packages designed to recognize and reward performance including :
Expected base salary between $62,000-$73,000 plus target annual 10% bonus. You will be provided a pay rate that is in line with your skills and experience as they relate to the requirements of the job.
25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply).
Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company.
401(k) planwith up to 6% employer match contribution.
Paid time off including vacation, sick time, and 14 holidays.
Paid parental leave of up to 16 weeks.
Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid time annually for community service.
Commuter benefits and pet insurance.
Consumer discounts on various products and services.
Opportunities for ongoing professional development, leadership training, and career growth.
What You Need to Know
Application Deadline: The initial deadline for applications is9/14/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received.
Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening thatexcludes marijuana testing, employment verification & criminal background check.
AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Department: Corporate
Employee Type: Regular
Compensation: USD 62000 - USD 72000 - yearly
Related keywords
EntrataMultifamily Real EstateProperty ManagementBusiness Systems AnalystApplication SupportSystems AdministratorTier 3 SupportDatabase ConfigurationUser SupportProject CoordinationIT OperationsWorkflow AutomationSecurity RolesPermissions ManagementChange Control
AIR Communities, a real estate investment trust, owns and operates best-in-class apartment communities across the U.S.
Industry
Real Estate
Company size
1,001-5,000 employees
Founded
2020
Headquarters
Denver, Colorado
LinkedIn followers
18,816
AIR Communities is a nationwide apartment owner and operator focused on creating thriving, connected communities. We believe that great living begins with great people, which is why we invest in developing talented teammates who are passionate about service and continuous improvement. Together, we work to create environments where residents feel at home and teammates feel valued, supported, and inspired to do their best work.
Offices: 4582 S. Ulster Street, Suite 1700, Denver, Colorado 80237, US · 6700a Rockledge Dr, Suite 110, Bethesda, Maryland 20817, US · 26 Executive Park, Suite 125, Irvine, California 92614, US
How many Customer Service & Support jobs are open in Denver, CO right now?
There are currently 3,362 open customer service & support positions in Denver, CO listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Denver, CO?
Companies currently hiring include Kroger, Sage Hospitality, Starbucks, Allied Universal, Denver Health, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Denver, CO?
Yes — 441 of the 3362 open customer service & support positions offer remote or hybrid work (162 remote, 279 hybrid).
How do I apply for Customer Service & Support jobs in Denver, CO?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.