Denver, Colorado, United States · Hybrid
$55k–$98k/yr
Job Requisition ID # 26WD95394 Position Overview Autodesk is transforming the construction industry with cloud solutions that enable customers to work smarter and prepare for the future. As an Adoption Specialist within …
Skills: Customer Engagement, SaaS Adoption, Account Portfolio Management, AEC Software Knowledge, Salesforce
Denver, Colorado, United States · On-site
$22/hr–$27/hr
Salary Range $22.03 - $27.54* Job Description: WHO WE ARE: Neiman Marcus is a leading luxury retailer that provides a curated product assortment, unparalleled services, and exclusive activations for customers in Pursuit …
Skills: Customer Service, Sales, Clienteling, Cosmetics Application, Relationship Building
Denver, Colorado, United States · On-site
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Denver, Colorado, United States · On-site
Benefits: Free uniforms Opportunity for advancement Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible…
Skills: Customer Service, Sales, Communication, Active Listening, Problem Solving
Denver, Colorado, United States · On-site
Benefits: Free uniforms Opportunity for advancement Training & development Job Title: Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible…
Skills: Customer Service, Sales, Communication, Problem Solving, Listening
Denver, Colorado, United States · On-site
$38/hr–$47/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: HVAC, Controls, Electronics, Direct Digital Control, Airflow
Denver, Colorado, United States · On-site
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Skills: Operations Management, Sales Growth, Team Leadership, Customer Service, HACCP Protocols
Denver, Colorado, United States · On-site
$75k–$80k/yr
$75,000 - $80,000 + Bonus The insurance industry runs on Vertafore. We equip agencies, MGAs, and carriers with the core digital systems, specialized AI, and data-driven foundation to eliminate distribution drag across th…
Skills: Social Media Strategy, Content Creation, Reputation Management, Data Analysis, Project Management
Denver, Colorado, United States · On-site
$75k–$80k/yr
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Skills: Social Media Strategy, Content Creation, Reputation Management, Data Analysis, Project Management
Denver, Colorado, United States · On-site
$17/hr–$25/hr
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Skills: Elevated Selling, Customer Service, Styling, Brand Knowledge, Wardrobing
Denver, Colorado, United States · Remote Solely
$18/hr–$22/hr
Remote Personal Assistant | Entry-Level Welcome | Yes Communities Yes Communities is one of the nation’s largest owners of manufactured home communities, and we’re growing our remote support team! If you’re organized, re…
Skills: Calendar Management, Scheduling, Professional Communication, Administrative Support, Data Entry
Denver, Colorado, United States · On-site
$16/hr–$18/hr
Description Expeditor (Expo) We are seeking an experienced and motivated Expeditor to join our team. In this role, you will play a crucial part in ensuring the smooth and efficient flow of operations within our restauran…
Skills: Kitchen Operations, Communication, Food Safety, Time Management, Interpersonal Skills
Denver, Colorado, United States · On-site
$21/hr–$33/hr
Are you looking to join a dynamic, growing team that serves hundreds of local governmental agencies right here in Colorado? Nationwide, our 600 state and local government professionals serve more than 1,700 local, county…
Skills: Customer Service, Data Entry, Accounts Receivable, Call Center Operations, Billing Coordination
Denver, Colorado, United States · On-site
$90k–$100k/yr
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Skills: Financial Analysis, Budgeting, Team Leadership, Customer Experience, Fair Housing Regulations
Denver, Colorado, United States · On-site
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience…
Skills: Customer Service, Relationship Selling, Merchandising, POS Operations, Communication Skills
Denver, Colorado, United States · Remote OK
$100k–$150k/yr
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Skills: MGA Industry Knowledge, Solution Design, Strategic Consulting, Implementation Management, Pre-sales Support
Denver, Colorado, United States · On-site
$57k–$70k/yr
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Skills: Customer Service, Sales, Up-Selling, Training, Merchandising
Denver, Colorado, United States · On-site
$10/hr–$35/hr
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Skills: Elevated Selling, Customer Service, Styling, Brand Knowledge, Digital Selling Tools
Denver, Colorado, United States · On-site
$38/hr–$47/hr
Be a part of our mission! As a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes and transportation, it's our responsibility to put the planet first. For us at Trane …
Skills: HVAC, Controls, Building Automation Systems, Low Voltage Electricity, Electronics
Denver, Colorado, United States · On-site
$24/hr–$30/hr
Company Description Join AGU Logistics, a premier delivery partner in the Denver metro area! We are looking for dependable, energetic individuals who put safety first. Whether you are just entering the workforce or looki…
Skills: Driving, GPS Navigation, Package Delivery, Customer Service, Time Management
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The role focuses on driving the adoption of cloud solutions for construction customers through structured engagement and data-driven outreach. You will guide customers through onboarding, monitor usage, and collaborate with internal teams to ensure retention and expansion.
Requires a bachelor's degree or equivalent experience and 2-4 years in customer-facing roles such as adoption, renewals, or technical support. Candidates should have AEC industry knowledge and a strong technical aptitude for learning new software tools.
Position Overview
Autodesk is transforming the construction industry with cloud solutions that enable customers to work smarter and prepare for the future. As an Adoption Specialist within the Autodesk Emerging Business organization retaining and expanding our construction customers is one of our most important tasks. Within Emerging Business Customer Success, we understand that enabling continuous adoption of our cloud solutions and fulfilling our customers' desired business outcomes is critical to building lasting relationships with our customers and ultimately driving revenue for Emerging Business.
This role focuses on structured, high-volume engagement supported by data insights, targeted outreach, and repeatable onboarding and adoption motions. You will guide customers through early adoption, monitor engagement, and intervene when usage is low. You will provide actionable guidance, share best practices based on intended workflows, and ensure customers achieve meaningful value from their Autodesk investment. You will report to the Territory Adoption Manager and collaborate closely with partners and internal teams to support retention, expansion and customer outcomes.
Responsibilities
Customer Engagement & Adoption Guidance:
Assess customer health and renewal risk using digital tools, reports and usage insights
Support customers during onboarding, product changes, and new feature adoption with accurate and up-to-date product knowledge
Provide customers with guidance that aligns with their workflows and intended use cases to help them achieve measurable outcomes
Driving Value, Growth and Expansion Readiness:
Support customers in getting the most value from their Autodesk solutions and recognize when their needs may require additional capabilities, partnering with internal teams where appropriate
Recognize friction points or gaps in usage and recommend appropriate next steps
Share customer trends and insights that help strengthen and scale adoption programs across the region
Internal Collaboration & Documentation:
Document customer engagement, actions, and opportunities thoroughly in Salesforce
Work with internal teams to deliver cohesive guidance and ensure aligned execution on customer objectives
Support escalations by providing contextual insights and coordinating effective follow-up actions
Minimum Qualifications
Bachelor’s degree or equivalent experience
AEC software knowledge and/or relevant AEC industry experience
Two to four years in Adoption, Renewals, Inside Sales, Technical Support or similar customer-facing roles
Passion for technology with strong technical aptitude and willingness to learn new tools quickly
Experience managing a high-volume account portfolio within structured processes
Ability to handle escalated customer situations and communicate effectively across different organizational levels
Strong organizational, follow-up, and time-management skills
Preferred Qualifications
Degree in Engineering, Architecture, Construction Management, or related fields
Experience supporting SaaS adoption or digital onboarding programs
Familiarity with Autodesk Construction Cloud or similar technologies
The Ideal Candidate
The ideal candidate is curious, proactive, and motivated by helping customers succeed with technology
You enjoy learning new capabilities as products evolve and can translate that knowledge into clear, actionable guidance
You are comfortable engaging with many customers across a variety of scenarios and can build relationships rooted in trust
Experience in the construction industry strengthens your ability to understand customer workflows and support meaningful adoption
Learn More
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
From health and financial benefits to time away and everyday wellness, we give Autodeskers the best, so they can do their best work. Learn more about our benefits in the U.S. by visiting https://benefits.autodesk.com/
Salary transparency
Sales Careers
Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales
Equal Employment Opportunity
At Autodesk, we're building a diverse workplace and an inclusive culture to give more people the chance to imagine, design, and make a better world. Autodesk is proud to be an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin, disability, veteran status or any other legally protected characteristic. We also consider for employment all qualified applicants regardless of criminal histories, consistent with applicable law.
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging
Please search for open jobs and apply internally (not on this external site).
Designers, engineers, builders, and creators trust Autodesk to help them design and make a better world. #MakeAnything
Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, and media and entertainment. We empower innovators everywhere to solve challenges, big and small. From greener buildings to smarter products and more mesmerizing blockbusters, Autodesk software helps our customers design and make a better world for all. Over 100 million people use Autodesk software, like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more, to unlock their creativity and solve important design, business, and environmental challenges. Our software runs on both personal computers and mobile devices. It taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate, and fabricate their ideas in 3D. We provide exceptional compensation and benefit packages, and we’d love for you to join us. We’re proud to be an equal opportunity employer, and we consider all qualified applicants without regard to race, gender, disability, veteran status, or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have over 10,000 employees worldwide.
Offices: Market St, San Francisco, CA 94105, US · Via Tortona, 37, Milano, Lombardia 20144, IT
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