Ciudad de México, Mexico · Remote OK
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates f…
Skills: Chargeback Analysis, Fraud Prevention, Payment Operations, Data Analysis, SQL
Ciudad de México, Mexico · On-site
¿Cuál será tu misión? En este rol, serás el/la responsable de liderar la estrategia operativa, la adopción y el acompañamiento ejecutivo de nuestra cartera de colegios. Tu objetivo será transformar la manera en que se ap…
Skills: Strategic Operations, Customer Success, Project Management, Data Analysis, Artificial Intelligence
Ciudad de México, Mexico · Hybrid
Principales Responsabilidades Desarrollar y expandir el negocio de servicios dentro de las cuentas estratégicas asignadas. Identificar, calificar y convertir nuevas oportunidades comerciales para el portafolio de servici…
Skills: B2B Consultative Sales, Strategic Account Management, Data Center Infrastructure, Electrical Solutions, Thermal Solutions
Ciudad de México, Mexico · On-site
$494k–$546k/yr
En Sherwin-Williams, nuestro propósito es inspirar y mejorar el mundo coloreando y protegiendo lo que importa. Nuestras pinturas, recubrimientos y soluciones innovadoras hacen que los lugares y espacios de nuestro mundo …
Skills: Store management, Team leadership, Customer service, Sales management, Operations management
Ciudad de México, Mexico · Remote Solely
$2k–$2k/mo
📚TripleTen es la Edtech #1 en Estados Unidos. Fundada en 2019, somos una empresa multicultural; actualmente tenemos +25,000 estudiantes activos en todas partes del mundo. Nuestros bootcamps garantizan casi el 80% de emp…
Skills: Consultative sales, Customer retention, Negotiation, Objection handling, Emotional intelligence
Ciudad de México, Mexico · On-site
EBANX is one of the most successful fintechs to emerge from Latin America — and today, we are building a truly global payments company. Our mission has remained constant from day one: to unlock access and enable companie…
Skills: Administrative support, Facilities management, Office administration, People operations, Organizational skills
Ciudad de México, Mexico · Remote Solely
Keywords Studios Mexico is looking for customer service representatives for written support - NO CALLS. POSITION SUMMARY: Player Support communicates with with players and solves their problems, such as lost accounts or …
Skills: Customer service, Written communication, Verbal communication, Multi-tasking, Active listening
Ciudad de México, Mexico · Remote Solely
Corporate: Light & Wonder’s corporate team is comprised of incredible talent that works across the enterprise, defying boundaries to provide essential services in an extraordinary manner to ensure the success of the orga…
Skills: HRIS, Workday, Employee relations, Compliance, Onboarding
Ciudad de México, Mexico · Remote OK
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Salesforce, Apex, LWC, Javascript, HTML
AbbottCiudad de México, Mexico · Remote OK
JOB DESCRIPTION: Buscamos: Especialista Soporte Técnico Cardioarritmias (Dispositivos Médicos) Acerca de Abbott Abbott es líder mundial en cuidado de la salud, que crea ciencia innovadora para mejorar la salud de las per…
Skills: Technical support, Cardioarrhythmias, Medical devices, CRM, Salesforce
Ciudad de México, Mexico · Hybrid
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts. Job Category Customer Success Job Details About Salesforce Salesforce is…
Skills: Project management, Salesforce, CRM, Budget management, Stakeholder management
Ciudad de México, Mexico · On-site
At Ayvens, progress starts with you. Our ambitions to shape the future of sustainable mobility are powered by our talent. Join us, and get better with every move. El especialista en mantenimiento debe garantizar la movil…
Skills: Automotive maintenance, Budget analysis, Vendor management, Warranty management, Customer service
Ciudad de México, Mexico · On-site
Who We Are At Kyndryl, we run and reimagine the mission-critical technology systems that drive advantage for the world’s leading businesses. We are at the heart of progress; with proven expertise and a continuous flow of…
Skills: Delivery management, Incident management, Problem management, Change management, Root cause analysis
Ciudad de México, Mexico · Remote OK
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, …
Skills: Customer Success, Strategic Account Management, Customer Experience, Relationship Management, Consultative Selling
Ciudad de México, Mexico · On-site
We are the people who give possibilities purpose BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination …
Skills: Sales, Customer Service, Order Management, Data Analysis, Reporting
Ciudad de México, Mexico · Remote Solely
$45k–$50k/yr
Hi! 👋 I'm Gerda, Head of Customer Support at WeTravel. I've been with WeTravel for quite some time and have truly enjoyed growing with the company. I'm based in beautiful Budapest 🇭🇺, and I'm excited to find a Knowled…
Skills: Knowledge management, Technical writing, Help center management, Product education, Intercom
Ciudad de México, Mexico · On-site
MEX Ejecutivo Cta. Pyme Country: Mexico ES EL MOMENTO Santander (www.santander.com) está evolucionando de ser una marca global de alto impacto a una organización impulsada por la tecnología, y las personas están en el ce…
Skills: Banking regulations, Financial services, Credit management, Payroll services, Point of sale systems
Ciudad de México, Mexico · On-site
Take a step forward and let Edenred surprise you. Every day, we deliver innovative solutions to improve the life of millions of people, connecting employees, companies, and merchants all around the world. We know there a…
Skills: Telesales, Account management, Lead management, Negotiation, Sales closing
Ciudad de México, Mexico · Hybrid
At Zimmer Biomet, we believe in pushing the boundaries of innovation and driving our mission forward. As a global medical technology leader for nearly 100 years, a patient’s mobility is enhanced by a Zimmer Biomet produc…
Skills: Surgical assistance, Joint replacement surgery, Trauma surgery, Medical device management, Inventory management
Ciudad de México, Mexico · On-site
Ubicación: Calzada de Tlalpan 1779, San Diego Churubusco, 04120 Coyoacán, CDMX Mexico Salario: $15,963.84 MXN Mensuales más prestaciones superiores a las de ley. Nuestra misión en Amazon es ser la empresa más centrada en…
Skills: Customer service, Problem solving, Communication, Real-time troubleshooting, Windows operating systems
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
You will leverage data to uncover insights, optimize dispute strategies, and minimize financial losses while mitigating fraud and chargeback risks. Additionally, you will collaborate with cross-functional teams to improve operational workflows and resolve root-cause vulnerabilities.
Candidates must have at least 2 years of experience in chargeback analysis or fraud prevention and be fluent in English and Portuguese. Proficiency in SQL, Python, Databricks, and Looker is required, along with deep knowledge of card network regulations.
At Signifyd, we help merchants confidently grow their businesses by building trusted relationships with their customers. Our advanced technology, combined with a team genuinely invested in our clients’ success, creates frictionless shopping experiences, approving more good orders, protecting revenue, and keeping customers happy.
Trusted by thousands of leading merchants across more than 100 countries, we securely process billions of transactions each year. Our people are the heart of everything we do, driving our mission forward with commitment, empathy, and creativity. Join us on our mission to empower confident, fraud-free commerce by helping online retailers provide superior customer experiences and eliminate fraud. Learn about our company values here!
You’ll join our Chargeback Investigations team as a Data Analyst, serving as a front-line financial driver and data integrity gatekeeper for Signifyd. In this role, you will leverage data to uncover insights, optimize dispute strategies, and minimize financial losses while mitigating fraud and chargeback risks for our customers.
Using your skills in data analysis, trend identification, and chargeback research, you will help track recovery performance, ensure claims align with card network policies, and deliver actionable data to help merchants and internal teams optimize their workflows for success. This is a high-impact role offering tremendous opportunities for growth, learning, and cross-functional leadership.
#LI-Remote
Benefits in Mexico:
We want to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process.
Optimize Revenue + Automate Orders + Eliminate Fraud
Signifyd provides an end-to-end Commerce Protection Platform that leverages its Commerce Network to maximize conversion, automate customer experience and eliminate fraud and consumer abuse risk for retailers. Its solutions provide the transparency and control that brands need to succeed in the rapidly changing world of commerce. Signifyd, which is the leading provider of payment security and fraud prevention for the Top 1000 Retailers for 2024, is headquartered in San Jose, CA, with locations in Seattle, Denver, New York, Mexico City, São Paulo, Belfast and London.
Offices: 99 S Almaden Blvd, 4th Floor, San Jose, California 95110, US · 48-60 High St, Belfast, Ulster BT1 2BE, GB · 4582 S Ulster St, Ste 206, Denver, Colorado 80237, US · 10 Margaret Street, London, GB · 1 World Trade Center, 285 Fulton St, New York City, US
There are currently 1,016 open customer service & support positions in Ciudad de México, Mexico listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HSBC, BBVA, Citi, Santander, The Estée Lauder Companies Inc., among others. Browse the listings above to see every active employer.
Yes — 395 of the 1016 open customer service & support positions offer remote or hybrid work (131 remote, 264 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
