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Te Puawaitanga ki Ōtautahi Trust
Christchurch, Canterbury, New Zealand • On-site
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The role involves acting as the primary support person for the Client Management System, including training staff and ensuring data quality. You will also be responsible for troubleshooting system issues and collaborating with teams to improve workflows and reporting.
The ideal candidate is organized, detail-focused, and proactive with experience in managing databases or client management systems. Strong communication skills and a commitment to continuous improvement are essential for this position.
About the Role
Client Management System (CMS) Support
32 hours per week / 0.8 FTE
We are looking for a pro-active and solutions-focused kaimahi to join the Te Rōpū Tautoko team - someone who enjoys working with people, systems and data, and can help keep things running smoothly behind the scenes.
Te Rōpū Tautoko plays a vital role in supporting the people, systems, and processes that help our services deliver the best possible outcomes for whānau. As our CMS Support kaimahi, you'll be part of a collaborative team that works across the Trust to strengthen organisational capability, improve systems, and support continuous improvement.
This role is responsible for supporting and enhancing our Client Management System (CMS), ensuring it is user-friendly, effective, and aligned with the needs of our services. You'll be the go-to person for system support, training, onboarding, troubleshooting, data quality, and continuous improvement, helping kaimahi get the most from the tools they use every day.
Working closely with service teams, leaders, and our Data Analyst, you'll help ensure high-quality data, meaningful reporting, and efficient workflows that support better outcomes for whānau.
About the role – what you’ll be doing
What we’re looking for
Salary is dependent on qualifications and years of experience.
Please note, only applications submitted via our website will be considered. Please go to https://tepuawaitanga.maori.nz/job-opportunities to complete the online application form and provide a cover letter detailing your skills and relevant experience as well as an up-to-date CV.
For the full Job Description click here: Client Management System PD.docx
Applications will close Friday 14 August 2026.
For further queries please contact Kim [email protected]
We may appoint earlier so it is advisable to submit your application as soon as possible.
For further queries you can phone 0800 66 99 57.
Mō tātou a mō ngā uri a muri ake nei “For us and for those who will come after us”
Te Puawaitanga ki Ōtautahi Trust is a kaupapa Māori provider of a range of health, education and social services that promote the health education, culture, history and wellbeing of Māori whānau. Te Puawaitanga ki Ōtautahi Trust's team of kaimahi support whānau to participate in health and education services. We work to reduce any barriers which may affect whānau ability to access health care or services, which may aid their wellbeing.
Offices: 7 Winston Ave, Level 3, Christchurch, Canterbury 8053, NZ
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