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Oversees and optimizes the performance of multiple retail wireless locations to ensure operational excellence and achievement of sales targets. Leads store managers and staff while implementing strategic plans for territory development and customer loyalty.
Requires proven experience in multi-unit retail management, specifically within the wireless or telecommunications industry. Candidates must possess strong analytical skills, commercial acumen, and the ability to lead teams in a dynamic environment.
Job Description:
Job Summary
Oversees and optimizes the performance of multiple retail wireless locations within a designated district, ensuring operational excellence, customer satisfaction, and achievement of sales targets for BP Products N.A. Inc.
Job Responsibilities
Lead and motivate a team of retail wireless store managers and their staff to achieve and exceed sales, operational, and customer service goals.
Implement and champion Agility core practices across the district to drive efficiency and adaptability.
Apply Analytical Thinking and Customer data knowledge to identify trends, opportunities, and areas for improvement within the district.
Develop and implement strategic plans for Retail territory development, including identifying new market opportunities and optimizing existing store locations.
Apply Commercial Acumen to analyze market conditions, competitor activities, and financial performance to improve profitability.
Foster a culture of Customer centric thinking, ensuring exceptional service delivery and customer loyalty.
Effectively communicate district performance, strategies, and initiatives to senior management and store teams.
Leverage Data visualization and interpretation skills to present complex information clearly and concisely to diverse audiences.
Facilitate Digital Collaboration among store teams to share guidelines and enhance operational consistency.
Demonstrate strong Industry knowledge and advocacy, staying informed about wireless technology trends, products, and services.
Promote Knowledge Sharing among district personnel to build a high-performing and skilled workforce.
Engage in Negotiation planning and preparation for various business agreements and vendor relationships.
Cultivate strong Partner relationship management with key stakeholders and suppliers.
Drive effective Retail Category Management strategies to optimize product assortments and merchandising.
Develop and deliver impactful Retail training skills programs for store managers and staff.
Job Qualifications
Proven experience in multi-unit retail management, preferably within the wireless or telecommunications industry.
Demonstrated ability to apply Agility core practices and foster a dynamic work environment.
Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
Excellent Commercial Acumen and understanding of retail financial metrics.
Exceptional Communication and interpersonal skills, with the ability to influence and inspire teams.
A strong commitment to Customer centric thinking and delivering outstanding customer experiences.
Proficiency in Customer data knowledge and utilization for strategic planning.
Experience with Data visualization and interpretation tools and techniques.
Adept at utilizing Digital Collaboration tools and platforms.
In-depth Industry knowledge and advocacy within the wireless sector.
Proven ability to facilitate Knowledge Sharing and foster a learning environment.
Strong Negotiation planning and preparation skills.
Demonstrated success in Partner relationship management.
Solid understanding of Retail Category Management principles.
Proficiency in developing and delivering effective Retail training skills.
How much do we pay (Base)? ($70,000 - $80,000 (Minimum & Maximum))
*Note that the base pay range listed for this position is a good faith and reasonable estimate of the range of possible base compensation at the time of posting.
Why join us
At bp, we support our people to learn and grow in a diverse and ambitious environment. We believe that our team is strengthened by diversity. We are committed to fostering an inclusive environment in which everyone is respected and treated fairly.
There are many aspects of our employees’ lives that are meaningful, so we offer benefits ( https://exploreyourbenefits.com/landing.html) to enable your work to fit with your life. These benefits can include flexible working options, a generous paid parental leave policy, and excellent retirement benefits, among others!
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation
Travel Requirement:
Relocation Assistance:
Remote Type:
Skills:
Legal Disclaimer:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, socioeconomic status, neurodiversity/neurocognitive functioning, veteran status or disability status. Individuals with an accessibility need may request an adjustment/accommodation related to bp’s recruiting process (e.g., accessing the job application, completing required assessments, participating in telephone screenings or interviews, etc.). If you would like to request an adjustment/accommodation related to the recruitment process, please contact us.
If you are selected for a position and depending upon your role, your employment may be contingent upon adherence to local policy. This may include pre-placement drug screening, medical review of physical fitness for the role, and background checks.
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