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$86k–$120k/yr
Full-time
high school, bachelor degree
401(k) Match, Paid Time Off, Paid Holidays, HSA Contribution Match, Wellness Program, Medical Insurance
Posted 35d ago
~40 hrs/week
Responsibilities
The Service Center Manager oversees personnel, independent contractors, and operational functions to meet revenue goals and efficiency targets. They are responsible for ensuring full compliance with local, state, and federal regulations while managing transportation activities and facility utilization.
Requirements
Requires a high school diploma and at least 3 years of supervisory experience, with a bachelor's degree and 5+ years of experience preferred. Candidates must possess a valid driver's license and personal liability insurance.
Full job description
The Service Center Manager is responsible for collaborating with the maintenance and equipment cleaning functions for the Service Center, management of assigned personnel, overseeing independent contractor relations. Expected results are to attain Service Center revenue budget goals and objectives including but not limited to continuous improvement of the services provided to the customer, efficient operation of the Service Center and assigned equipment, proper staffing and utilization of facility and equipment. All areas within the Service Center Manager’s scope of responsibility must be in full compliance with all applicable local, state, and federal regulations and within company policies, procedures, and regulations.
.
Type: In-Office
Location: Chicago, IL (Joliet)
Salary: $85,500-$120,000
Job Duties and Responsibilities:
Responsible for leading, directing, and overseeing employees at the service center.
Manages the Service Centers hiring process by selecting the best qualified applicants for office staffing and driver staffing.
Measuring, setting, and driving company KPI’s (Key Performance Indicators).
Responsible for monitoring and meeting profit and loss goals.
Training and development of drivers and operations staff.
Provides a safe and efficient working environment for employees.
Communicate timely and effectively with internal and external customers.
Directs service center’s transportation activities to maintain efficiency, profitability, and customer satisfaction.
Monitors operational metrics throughout service center and ensures all local, federal, and state regulations are met.
Ensure operations align with company policies and procedures.
Collaborates with safety and HR departments on all compliance and disciplinary matters.
Advocate and maintain commitment to safety.
Work jointly with Maintenance and Equipment Cleaning functions for the Service Center and third-party vendors.
Tenure and experience at Highway Transport may be considered in lieu of position requirements
Must possess a valid driver’s license and personal liability insurance coverage at or above the legal state of residence minimum requirements
Skills Required:
Ability to delegate and direct work to personnel.
Excellent communication with all employees, direct or indirect.
Effective communication with customers and independent contractors.
Effectively manages employee relations.
Excellent customer service.
Strong organizational skills.
Sound independent judgement and problem solving.
Physical Demands/Working Conditions:
Occasional travel as needed.
Majority of time will be spent in an office environment.
After hours and weekend work as needed.
Commitment to Responsible Care®: Highway Transport’s Quality Driven Delivery Management System policy has been developed by the company’s senior management and serves as a visible commitment to ensuring the health and safety of our employees and contractors, protecting the environment and minimizing the impact of our operations on the roadways which we travel and the areas where we manage terminal facilities. Highway Transport shall comply with its Safety, Health, Environmental and Security Policy and Programs, Department of Transportation Regulations, applicable OSHA and EPA/State environmental regulations and applicable local regulations.
Highway Transport is a tanker trucking company that has been family-owned since 1948. When you join us, you become part of a family-orientated culture that values your contributions and supports your career ambitions.
We believe in taking care of our employees and ensuring their well-being. That's why we offer a competitive salary and a comprehensive benefits package designed to support you in every aspect of your life, including;
401(k) Match
Paid Time Off
Paid Holidays
HSA Contribution Match
Wellness Program
Medical, Dental, Vision Insurance
Disability, Accident and Life Insurance
Discount Programs
Paid Maternity Leave
Highway Transport does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.
Related keywords
TransportationLogisticsKPIsProfit and LossComplianceOSHAEPADOT RegulationsTanker TruckingPersonnel ManagementEquipment CleaningMaintenance ManagementResponsible CareSafety Management
Transportation, Logistics, Supply Chain and Storage
Company size
501-1,000 employees
Founded
1948
Headquarters
Knoxville, Tennessee
LinkedIn followers
4,415
Our Promise. Delivered. Highway Transport is a tanker trucking company founded in 1948 hauling specialty chemicals, Highway Transport strives to be consistent and reliable in providing transportation of chemicals. We provide logistical and capacity solutions for chemical companies.
The guiding principles of Highway Transport are rooted in our family-oriented philosophy.
Logistical demands are approached on an individual basis. Custom-tailored bulk transportation business is our cornerstone.
Offices: 10024 Investment Dr., Suite 200, Knoxville, Tennessee 37932, US · 1917 E Polymer Dr, Chattanooga, Tennessee 37421, US · 3801 Youngs Rd, Channahon, Illinois 60410, US · 1500 Amherst Rd NW, Knoxville, Tennessee 37909, US · 520 S 16th St, La Porte, Texas 77571, US
tanker truckingtruckinglogisticsspecialty chemicalschemicalschemical tanker truckingliquid transporttransportationfine chemicalschemical industry
How many Customer Service & Support jobs are open in Chicago, IL right now?
There are currently 5,152 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Chicago, IL?
Companies currently hiring include Dollar Tree Stores, Domino's, Starbucks, AutoZone, Compass Group, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Chicago, IL?
Yes — 760 of the 5152 open customer service & support positions offer remote or hybrid work (233 remote, 527 hybrid).
How do I apply for Customer Service & Support jobs in Chicago, IL?
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