Jobs at Ivy Hall Dispensary (Now Hiring) — 9 open

• Customer Experience & Education
  • Greet customers with warmth, professionalism, and a welcoming attitude
  • Guide customers through their cannabis education journey, tailoring recommendations to individual preferences and experience levels
  • Build and maintain lasting relationships with returning guests, fostering loyalty and brand trust
• Retail Operations
  • Partner with teammates to ensure a seamless retail experience across all customer touchpoints
  • Process customer transactions accurately using the Point of Sale (POS) system, ensuring compliance with all state-monitored inventory protocols
  • Verify customer identification and assist at the front desk as needed to ensure compliance and security
  • Prepare and verify online orders for accuracy prior to pick-up
  • Stock, merchandise, and replenish product displays for both regulated and unregulated inventory
• Compliance & Standards
  • Maintain a strong understanding of state and local cannabis regulations; adhere strictly to all compliance requirements
  • Ensure accuracy in recordkeeping and tracking within the state inventory system
  • Maintain a clean, organized, and sanitized workstation and retail environment at all times
• Team Collaboration & Growth
  • Support managers and fellow budtenders as needed to achieve store goals
  • Participate in ongoing cannabis education and product training sessions
  • Contribute to a positive, collaborative team culture where every member shares Ivy Hall’s commitment to service excellence

• Friendly, professional, and deeply customer-focused
• Passion for cannabis education, wellness, and community connection
• Adaptable and able to thrive in a high-volume, fast-paced retail setting
• Collaborative team player who values communication, accountability, and integrity
• Self-motivated learner committed to continuous personal and professional growth

• Education & Experience:
  • High School Diploma or equivalent required
  • 1–2 years of retail, hospitality, or customer-facing experience preferred
  • Must be 21 years of age or older and able to register as a cannabis agent with the state
• Technical & Physical Skills:
  • Competent using standard office and retail technology (POS systems, Microsoft Word, Excel, email, etc.)
  • Ability to lift up to 30 pounds unassisted and remain standing or walking for 5+ hours per shift
  • Comfortable bending, kneeling, and reaching with or without assistance
  • Strong attention to detail and ability to follow operational and compliance procedures precisely

• Eagerness to learn about cannabinoids, terpenes, and diverse product applications
• Understanding of cannabis regulations or willingness to be trained on state and local laws

While performing the duties of this job, the employee is frequently required to remain in a stationary position, move and/or position oneself, communicate, operate and/or prepare, place, and position objects, tools, or controls. 

• Hearing: Normal audio range, with or without correction
• Vision: Close observation and ability to adjust focus