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$50k–$65k/yr
Full-time
bachelor degree
Paid Training, Clinical Bonuses, Paid Time Off, Holiday Pay, Medical Insurance, Dental Insurance
Posted 34d ago
~40 hrs/week
Responsibilities
Oversee day-to-day clinic operations, including staff management, patient scheduling, and ensuring high-quality patient care. Responsible for regulatory compliance, budget monitoring, and maintaining facility safety and hygiene standards.
Requirements
Requires a bachelor's degree or equivalent with 3-4 years of office administration and 2 years of office management experience. Proficiency in Microsoft Office, Google Suites, and bilingual fluency in Spanish are required.
Full job description
Description
About us:
At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.
We are looking for team members who are passionate about high-quality care and align with our Core Values:
Accountability
Continuous Improvement
Inclusion
Integrity
Respect
Teamwork
Transparency
If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.
Job Description:
As Clinic Manager, your primary responsibility will be to oversee the day-to-day operations of the clinic, ensuring that all areas of the clinic are running smoothly and efficiently. You will be responsible for managing staff, scheduling appointments, providing quality patient care, and maintaining a safe and secure environment. The Clinic Manager will effectively manage and motivate clinic staff and ensure that all patients receive the highest quality of care.
Tasks include but are not limited to:
Trains and supervises office personnel
Manages the efficient and effective scheduling of patients and adjusts as needed
Monitors no-shows and manages the necessary calls and re-scheduling
Conducts sessions with patients for reviewing treatment and payment plans
Demonstrated experience in and knowledge of scheduling systems
Monitors and ensures all systems used in the Office are operating to peak effectiveness
Has experience building and overseeing a medium to large team of direct reports
Facilitates Office staff meetings to recognize team successes, communicate changes of policies and procedures, and plan the days and weeks’ events
Ensures compliance with regulatory procedures
Handles patient complaints and provides feedback to Providers/Assistants on issues related to clinical matters
Equipment and supply ordering and/or issues
Completes monthly, quarterly, and annual operation checklist
Provide weekly and monthly reporting to leadership
Coordinate training for clinic staff
Coordinate and facilitate monthly meetings for clinical staff
Maintain patient data according to regulations and company policies
Ensure that records are stored securely and in compliance with privacy and security regulations
Take responsibility for the appearance and functionality of the office
Maintain facilities and equipment in accordance with hygiene and safety regulations including OSHA.
Monitor and maintain the office budget
Participate in marketing events
Maintaining team members' weekly schedule
Assist TC with making calls (Welcome calls, Lost Cases and Denied)
Cash Handling
Participate in Marketing events
In the event you are traveling to another clinic, you are required to perform all duties and responsibilities of your role including administrative tasks.
Other duties as assigned
Requirements
A bachelor degree or equivalent
3-4 Years of experience in office administration
2 Years of Office management experience
Excellent computer skills, including a high degree of proficiency in Microsoft Word, Excel, Outlook, PowerPoint, and Google Suites.
Where the best value, quality, and accessibility align.
Industry
Hospitals and Health Care
Company size
201-500 employees
Founded
2012
Headquarters
Greater Chicago Area, IL
LinkedIn followers
1,551
Orthodontic Experts is a trusted partner in delivering exceptional orthodontic care to children, teens, and adults. We specialize in braces, clear aligners, and comprehensive orthodontic solutions, with a mission to make high-quality care accessible while maintaining exceptional value.
With 26 locations across Illinois, Indiana, and Wisconsin—and more on the horizon—Orthodontic Experts is proud to serve diverse communities with an emphasis on patient satisfaction, innovative treatment, and long-term results. Our 2024 accreditation by the Better Business Bureau reflects our dedication to professionalism, integrity, and excellence in orthodontics.
We welcome collaborations with dental and healthcare professionals who share our vision of making expert orthodontic care a cornerstone of patient health.
Want to refer your patients to us? Visit our website!
Offices: Greater Chicago Area, IL, US · 1020 S. Arlington Heights Road, Second Floor, Arlington Heights, IL 60005, US · 4709 N Harlem Ave, Harwood Heights, IL 60706, US · 5051 E State St, Rockford, Illinois, US · 2235 W Cermak Rd, Chicago, Illinois 60608, US
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There are currently 5,152 open customer service & support positions in Chicago, IL listed on Clera. New openings are added daily as companies post roles.
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Companies currently hiring include Dollar Tree Stores, Domino's, Starbucks, AutoZone, Compass Group, among others. Browse the listings above to see every active employer.
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