Customer Service & Support Jobs in Cape Town, South Africa (Now Hiring) — 281 open — Page 13
Senior Executive
Cape Town, Western Cape, South Africa · On-site
Entry level$150M raised
Essential Functions: Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transact…
Skills: Interviewing Skills, Feedback Skills, Communication Skills, Presentation Skills, Stakeholder Management
Handyman - Protea Hotel by Marriott Breakwater Lodge
Cape Town, Western Cape, South Africa · On-site
Mid level
POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …
Skills: Preventive Maintenance, Plumbing, Electrical Repair, HVAC, Carpentry
Guest Arrival Expert - Protea Hotel by Marriott Breakwater Lodge
Cape Town, Western Cape, South Africa · On-site
Entry level
POSITION SUMMARY Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or depar…
Skills: Customer Service, Interpersonal Skills, Communication, Conflict Resolution, Microsoft Office
Onboarding Manager
Cape Town, Western Cape, South Africa · Hybrid
Mid level$361M raised
Our Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use c…
Skills: Project Management, Client Onboarding, Customer Success, Technical Communication, Implementation
Junior IT Helpdesk Technician
Cape Town, Western Cape, South Africa · On-site
Entry level
Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: Knowledge of Microsoft Desktop and server applications. Knowledge of comp…
Skills: Microsoft Desktop, Microsoft Server, Computer Hardware, LAN, VPN
German-Speaking Customer Service Agent
Cape Town, Western Cape, South Africa · Remote Solely
Mid level
German-Speaking Customer Service Agent Full-time | Remote | CET Business Hours About The Global Talent Co. We connect exceptional global talent with innovative technology and lifestyle companies worldwide. Our mission: e…
Skills: German Fluency, Customer Service, Written Communication, Conflict Resolution, Empathy
Client Support Manager (NA Hours)
Cape Town, Western Cape, South Africa · Hybrid
Mid level$16M raised
As a Manager within our Client Support team, this individual will oversee a team of Software Support Agents who are responsible for responding to and resolving customer inquiries. Management of the team will include meas…
Skills: Team Management, Performance Monitoring, Coaching, Conflict Resolution, SLA Management
Insurance Specialist -Sales/Medical
Cape Town, Western Cape, South Africa · Hybrid
Mid level
What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delvi…
Skills: Customer Service, Sales, Inbound Call Handling, Communication Skills, Empathy
Sales Representative - BPO
Cape Town, Western Cape, South Africa · Hybrid
Mid level
What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Sales Advisors. Before delving into the…
Skills: Inbound Sales, Outbound Sales, Customer Service, Communication Skills, Empathy
Customer Success Reporting Analyst
Cape Town, Western Cape, South Africa · On-site
Mid level
Who we are: Mama Money is a growth-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross-border payments service has g…
Skills: Data Analysis, Reporting, Dashboard Development, Zendesk Administration, Workforce Management
Desktop Assessor (Cape Town)
Cape Town, Western Cape, South Africa · On-site
Mid level
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Support the claims handling philosophy and supply strategy …
Skills: Vehicle Damage Quantification, Claims Handling, Vehicle Identification, Cost Decision Making, Customer Service
Technical / Mechanical Support Engineer
Cape Town, Western Cape, South Africa · On-site
Mid level
JBT Marel is seeking a Mechanical Engineer for a technical support role in Cape Town. The ideal candidate will be responsible for the development and review of service products with the aim to increase revenue. This role…
Skills: Mechanical Engineering, SolidWorks, Mechatronics, Technical Support, Customer Service
Data Analyst
Cape Town, Western Cape, South Africa · On-site
Mid level
Who We Are Looking For The Data Analyst researches, analyzes, and resolves technical and data-related issues, which are surfaced either via the ticketing queue or through direct interaction with clients and travel agenci…
Skills: Data Analysis, Troubleshooting, SQL, Microsoft Excel, Jira
Operations & Process Improvement Manager
Cape Town, Western Cape, South Africa · Hybrid
Senior
IMA is a creative agency that builds brands people want to be part of. We’re looking for a detail-driven Operations & Process Improvement Manager to help turn ambitious business strategies into scalable, efficient ways o…
Skills: Process Improvement, Operational Excellence, SOP Development, Customer Experience Management, Process Mapping
Barman
Cape Town, Western Cape, South Africa · On-site
Entry level
About IHCL Careers at IHCL Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Comp…
Skills: Effective Communication, Resilience, Accountability, Teamwork, Judgement & Analysis
Collections Consultant
Cape Town, Western Cape, South Africa · Hybrid
Entry level
Are you looking for a rewarding career where your hard work and dedication pay off? At Nimble Credit Solutions, we’re committed to fostering a dynamic and supportive environment where employees can thrive. We are driven …
Skills: Debt Collection, Negotiation, Customer Engagement, Communication Skills, Problem Solving
Collections Consultant
Cape Town, Western Cape, South Africa · Hybrid
Entry level
Are you looking for a rewarding career where your hard work and dedication pay off? At Nimble Credit Solutions, we’re committed to fostering a dynamic and supportive environment where employees can thrive. We are driven …
Skills: Debt Collection, Negotiation, Customer Engagement, Communication Skills, Problem Solving
Warranty Specialist
Cape Town, Western Cape, South Africa · On-site
$18k–$20k/mo
Mid level
Company Description We are looking for an experienced Warranty Specialist in Claremont, Cape Town to join their team. As part of our commitment to fairness and equal opportunities, we follow a rigorous non-discrimination…
Skills: Warranty Administration, Claims Processing, Automotive Industry Knowledge, DMS Software, Data Entry
Vice President 1-Customer Care Voice-Customer Experience
Cape Town, Western Cape, South Africa · On-site
Senior+$150M raised
Accountabilities Ensure seamless transition and flawless service delivery Focus on transition with ‘Zero’ impact on service delivery Focus on efficiencies - leaner, greener and faster Focus on Process stabilization…
Skills: Operational Strategy, Service Delivery, Process Management, Revenue Management, Operational Planning
Sales Associate SMB
Cape Town, Western Cape, South Africa · Hybrid
Mid level
Company Description Pnet is a leading online job board in South Africa dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the South African job market, we had a key role i…
Skills: B2B Sales, Cold Calling, Lead Sourcing, CRM Proficiency, Client Relationship Management