Cape Town, Western Cape, South Africa · On-site
Essential Functions: Ensure that the process transactions are processed as per Desktop procedures Ensure that the assigned targets are met in accordance with SLA and Internal standards Ensure that the quality of transact…
Skills: Interviewing Skills, Feedback Skills, Communication Skills, Presentation Skills, Stakeholder Management
Cape Town, Western Cape, South Africa · On-site
POSITION SUMMARY Respond and attend to guest repair requests. Communicate with guests/customers to resolve maintenance issues. Perform preventive maintenance on tools and kitchen and mechanical room equipment, including …
Skills: Preventive Maintenance, Plumbing, Electrical Repair, HVAC, Carpentry
Cape Town, Western Cape, South Africa · On-site
POSITION SUMMARY Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities. Contact appropriate individual or depar…
Skills: Customer Service, Interpersonal Skills, Communication, Conflict Resolution, Microsoft Office
Cape Town, Western Cape, South Africa · Hybrid
Our Company: At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use c…
Skills: Project Management, Client Onboarding, Customer Success, Technical Communication, Implementation
Cape Town, Western Cape, South Africa · On-site
Key skills/attributes/position-specific competencies: The following indicates what would typically be expected for this role at a competent level: Knowledge of Microsoft Desktop and server applications. Knowledge of comp…
Skills: Microsoft Desktop, Microsoft Server, Computer Hardware, LAN, VPN
Cape Town, Western Cape, South Africa · Remote Solely
German-Speaking Customer Service Agent Full-time | Remote | CET Business Hours About The Global Talent Co. We connect exceptional global talent with innovative technology and lifestyle companies worldwide. Our mission: e…
Skills: German Fluency, Customer Service, Written Communication, Conflict Resolution, Empathy
Cape Town, Western Cape, South Africa · Hybrid
As a Manager within our Client Support team, this individual will oversee a team of Software Support Agents who are responsible for responding to and resolving customer inquiries. Management of the team will include meas…
Skills: Team Management, Performance Monitoring, Coaching, Conflict Resolution, SLA Management
Cape Town, Western Cape, South Africa · Hybrid
What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Customer Service Advisors. Before delvi…
Skills: Customer Service, Sales, Inbound Call Handling, Communication Skills, Empathy
Cape Town, Western Cape, South Africa · Hybrid
What being part of the Sigma Family means for you As our business continues to thrive and expand, we are searching for exceptional individuals to become part of the Sigma Family as Sales Advisors. Before delving into the…
Skills: Inbound Sales, Outbound Sales, Customer Service, Communication Skills, Empathy
Cape Town, Western Cape, South Africa · On-site
Who we are: Mama Money is a growth-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross-border payments service has g…
Skills: Data Analysis, Reporting, Dashboard Development, Zendesk Administration, Workforce Management
Cape Town, Western Cape, South Africa · On-site
Join TIH, home to some of South Africa’s leading financial service providers, and grow your career while being part of an organisation with purpose. Job Purpose Support the claims handling philosophy and supply strategy …
Skills: Vehicle Damage Quantification, Claims Handling, Vehicle Identification, Cost Decision Making, Customer Service
Cape Town, Western Cape, South Africa · On-site
JBT Marel is seeking a Mechanical Engineer for a technical support role in Cape Town. The ideal candidate will be responsible for the development and review of service products with the aim to increase revenue. This role…
Skills: Mechanical Engineering, SolidWorks, Mechatronics, Technical Support, Customer Service
Cape Town, Western Cape, South Africa · On-site
Who We Are Looking For The Data Analyst researches, analyzes, and resolves technical and data-related issues, which are surfaced either via the ticketing queue or through direct interaction with clients and travel agenci…
Skills: Data Analysis, Troubleshooting, SQL, Microsoft Excel, Jira
Cape Town, Western Cape, South Africa · Hybrid
IMA is a creative agency that builds brands people want to be part of. We’re looking for a detail-driven Operations & Process Improvement Manager to help turn ambitious business strategies into scalable, efficient ways o…
Skills: Process Improvement, Operational Excellence, SOP Development, Customer Experience Management, Process Mapping
Cape Town, Western Cape, South Africa · On-site
About IHCL Careers at IHCL Job Objective Essential Job Tasks Areas of Responsibility Required Qualifications Work Experience Languages Needed in Position Key Interfaces- External Key Interfaces- Internal Behavioural Comp…
Skills: Effective Communication, Resilience, Accountability, Teamwork, Judgement & Analysis
Cape Town, Western Cape, South Africa · Hybrid
Are you looking for a rewarding career where your hard work and dedication pay off? At Nimble Credit Solutions, we’re committed to fostering a dynamic and supportive environment where employees can thrive. We are driven …
Skills: Debt Collection, Negotiation, Customer Engagement, Communication Skills, Problem Solving
Cape Town, Western Cape, South Africa · Hybrid
Are you looking for a rewarding career where your hard work and dedication pay off? At Nimble Credit Solutions, we’re committed to fostering a dynamic and supportive environment where employees can thrive. We are driven …
Skills: Debt Collection, Negotiation, Customer Engagement, Communication Skills, Problem Solving
Cape Town, Western Cape, South Africa · On-site
$18k–$20k/mo
Company Description We are looking for an experienced Warranty Specialist in Claremont, Cape Town to join their team. As part of our commitment to fairness and equal opportunities, we follow a rigorous non-discrimination…
Skills: Warranty Administration, Claims Processing, Automotive Industry Knowledge, DMS Software, Data Entry
Cape Town, Western Cape, South Africa · On-site
Accountabilities Ensure seamless transition and flawless service delivery Focus on transition with ‘Zero’ impact on service delivery Focus on efficiencies - leaner, greener and faster Focus on Process stabilization…
Skills: Operational Strategy, Service Delivery, Process Management, Revenue Management, Operational Planning
Cape Town, Western Cape, South Africa · Hybrid
Company Description Pnet is a leading online job board in South Africa dedicated to connecting job seekers with their ideal employment opportunities. As a major player in the South African job market, we had a key role i…
Skills: B2B Sales, Cold Calling, Lead Sourcing, CRM Proficiency, Client Relationship Management
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Manage the full 360-degree recruitment lifecycle, including sourcing, screening, and interviewing candidates for healthcare, insurance, and utilities verticals. Ensure all hiring targets and SLAs are met while maintaining quality compliance and coordinating with internal stakeholders.
Requires a minimum of 1 year of volume recruitment experience in a BPO or agency environment and a Matric certificate. Candidates must be computer literate and possess a clear credit and criminal record.
Choosing a digital partner is about more than capabilities — it’s about collaboration and character. Unrealistic overhauls and off-the-shelf products ignore what matters most — your unique needs, culture, goals, and your legacy data and technology environments. At EXL, our collaboration is built on ongoing listening and learning to adapt our methodologies. We’re your business evolution partner—tailoring solutions that make the most of data to make better business decisions and drive more intelligence into your increasingly digital operations. Whether your goals are scaling the use of AI and digital, redesign operating models, or driving better and faster decisions, we’re here to partner with you to help you gain—and maintain—competitive advantage with efficient, sustainable models at scale. Our expertise in transformation, data science, and change management helps make your business more efficient and effective, improve customer relationships and enhance revenue growth. Instead of focusing on multi-year, resource- and time-intensive platform designs or migrations, we look deeper at your entire value chain to integrate strategies with impact. We use our specialization in analytics, digital interventions, and operations management—alongside deep industry expertise — to deliver solutions that help you outperform the competition. At EXL, it’s all about outcomes—your outcomes—and delivering success on your terms. Share your goals with us and together, we’ll optimize how you leverage data to drive your business forward. For more information, visit www.exlservice.com.
Offices: 320 Park Avenue, 29th Floor, New York, NY 10022, US · 10 Exchange Pl, Jersey City, NJ 07302, US
There are currently 281 open customer service & support positions in Cape Town, South Africa listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Old Mutual South Africa, Marriott International Hotels, Inc., Standard Bank Group, EXL, MRI Software, among others. Browse the listings above to see every active employer.
Yes — 72 of the 281 open customer service & support positions offer remote or hybrid work (18 remote, 54 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
