Customer Service & Support Jobs in Cambridge, MA (Now Hiring) — 409 open — Page 3

Physician Office Specialist

Cambridge, Massachusetts, United States · On-site

Entry level

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further…

Skills: Customer service, Electronic medical record, Data entry, Insurance verification, Multi-line phone system

Unit Secretary

Cambridge, Massachusetts, United States · On-site

$18/hr–$26/hr

Entry level

Site: The Spaulding Rehabilitation Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance…

Skills: Clerical support, Customer service, Data entry, Inventory management, Revenue reconciliation

Pharmacy Technician

Cambridge, Massachusetts, United States · On-site

$17/hr–$27/hr

Entry level$4.0B raised

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…

Skills: Pharmacy operations, Prescription fulfillment, Customer service, Active listening, Mathematical reasoning

Member Experience Specialist II, Branches

Cambridge, Massachusetts, United States · On-site

Mid level

Posting Summary: The Member Experience Specialist II serves as a first point of contact for members via branch, online, or Contact Center channels. This role provides information, assistance, and solutions addressing mem…

Skills: Customer Service, Financial Services, Communication Skills, Cash Handling, Credit Card Transactions

Security Officer Badge Support Patrol

Cambridge, Massachusetts, United States · On-site

Entry level$9.0B raised

Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…

Skills: Security patrol, Access control, Customer service, Incident response, Emergency response

Director of Rooms

Cambridge, Massachusetts, United States · On-site

$120k–$125k/yr

Senior

We’re People People. Are you? We’re Sonesta International Hotels—the 8th largest hotel company in the U.S. (and growing fast 🚀). With a dynamic mix of full-service and focused hotels across major cities, our diverse por…

Skills: Rooms Operations, Front Office Management, Housekeeping Management, Guest Services, Leadership

Patient Access Representative - Admitting. 11:00pm - 7:30am and every Weekend

Cambridge, Massachusetts, United States · On-site

$20/hr–$27/hr

Entry level

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. The schedule is 11:00pm - 7:30am and every Weekend (Saturday & Sunday) with rotating holiday coverage. Days…

Skills: Patient registration, Customer service, Data entry, Insurance verification, Financial counseling

BARISTA (FULL TIME)

Cambridge, Massachusetts, United States · On-site

Entry level$2.5B raised

We are hiring immediately for a full time BARISTA position. Location: Giancarlo Natale - 35 Landsowne Street, Cambridge, MA 02139 Note: online applications accepted only. Schedule: Full time schedule. Monday - Friday, ho…

Skills: Barista, Espresso preparation, Customer service, POS operation, Cash handling

Field Underwriting Director - Middle Market Construction Insurance

Cambridge, Massachusetts, United States · Remote OK

$152k–$269k/yr

Senior+

If you’re passionate about helping people protect what matters most to them at a Fortune 100 company with nearly $70 billion in annual sales, as well as innovating and simplifying processes and operations to provide the …

Skills: Commercial underwriting, Construction insurance, People leadership, Portfolio analysis, Relationship management

Field Support Technician - Mount Auburn Hospital

Burlington, Ontario, Canada · On-site

$23/hr–$35/hr

Mid level

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This position is on-site with travel throughout the BILH hospital locations. Currently seeking coverage for…

Skills: IT Support, Customer Service, Windows 10, Mac OS, Mobile Device Support

Target Security Specialist

Cambridge, Massachusetts, United States · On-site

$20/hr–$31/hr

Entry level

The Starting Hourly Rate / Salario por Hora Inicial is $20.75 USD per hour. The Pay Range / Rango salarial is $20.75 USD - $31.15 USD per hour. ALL ABOUT TARGET Working at Target means helping all families discover the j…

Skills: Security, Surveillance, De-escalation, Crisis response, Crowd management

Director, Customer Success

Cambridge, Massachusetts, United States · Hybrid

$170k–$200k/yr

Senior+

About Prudentia Sciences Prudentia Sciences is the scientific intelligence layer powering life sciences dealmaking. We bring together expert-developed scientific diligence frameworks, AI reasoning trained on drug develop…

Skills: Customer Success, Account Management, Strategic Planning, Biopharma, Life Sciences

Customer Delivery & Support Lead

Cambridge, Massachusetts, United States · Hybrid

$203k–$252k/yr

Senior

About Prudentia Sciences Prudentia Sciences is the scientific intelligence layer powering life sciences dealmaking. We bring together expert-developed scientific diligence frameworks, AI reasoning trained on drug develop…

Skills: Technical implementation, Solutions consulting, Technical support, Platform configuration, Troubleshooting

Assistant Manager, Annenberg Dining Hall

Cambridge, Massachusetts, United States · On-site

Mid level

Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…

Skills: Operational management, Hospitality management, Team leadership, Inventory management, Food safety

Kimpton Hotels & Restaurants logoKimpton Hotels & Restaurants

Social Catering Sales Manager (Hybrid)

Cambridge, Massachusetts, United States · Hybrid

Mid level

SUMMARY: If you thrive on creating exceptional experiences and building meaningful client relationships, this is the opportunity for you. As the Social Catering Sales Manager, you will lead the sales, planning, and execu…

Skills: Sales, Event planning, Catering management, Client relationship management, Contract negotiation

Onsite Lab IT Support Specialist

Cambridge, Massachusetts, United States · On-site

Mid level

Position Overview We are seeking two experienced Onsite Lab IT Support Specialists to support scientific laboratories within pharmaceutical drug research and manufacturing environments. The successful candidates will pro…

Skills: Laboratory IT support, Chromatography Data Systems, Chromeleon, HPLC, GxP compliance

Michaels Stores logoMichaels Stores

Seasonal Team Member

Cambridge, Massachusetts, United States · On-site

$16/hr–$18/hr

Entry level

Store - BOS-CAMBRIDGE, MA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloadin…

Skills: Customer service, Cash handling, Merchandising, Stocking, Planogram execution

Michaels Stores logoMichaels Stores

Sales Manager

Cambridge, Massachusetts, United States · On-site

$17/hr–$22/hr

Mid level

Store - BOS-CAMBRIDGE, MA The Sales Manager leads and champions a high-performing selling culture across the store, driving strong sales results and an engaging customer experience. This role oversees front-end and servi…

Skills: Retail leadership, Customer experience, Sales management, Team development, Operational excellence

Michaels Stores logoMichaels Stores

Merchandise Manager

Cambridge, Massachusetts, United States · On-site

$17/hr–$22/hr

Mid level

Store - BOS-CAMBRIDGE, MA The Merchandise Manager drives merchandising and operational execution, including truck processing, inventory routines, planogram sets, and visual standards. This role ensures accurate pricing, …

Skills: Retail leadership, Inventory management, Visual merchandising, Workload planning, Planogram execution

Cushman & Wakefield logoCushman & Wakefield

Building Engineer

Cambridge, Massachusetts, United States · On-site

$34/hr–$41/hr

Mid level$735M raised

Job TitleBuilding Engineer Job Description SummaryMaintain the integrity of all building systems, operate the building in an efficient manner, and perform a variety of tenant services while maintaining positive tenant re…

Skills: HVAC maintenance, Electrical systems, Plumbing, Energy management, Water treatment

Frequently asked questions

How many Customer Service & Support jobs are open in Cambridge, MA right now?

There are currently 409 open customer service & support positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Cambridge, MA?

Companies currently hiring include CVS Health, Harvard Division of Medical Sciences, Anna Jaques Hospital, Sonesta International Hotels, Allied Universal, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Cambridge, MA?

Yes — 61 of the 409 open customer service & support positions offer remote or hybrid work (16 remote, 45 hybrid).

How do I apply for Customer Service & Support jobs in Cambridge, MA?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.