Cambridge, Massachusetts, United States · On-site
$19/hr–$29/hr
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Cold Room/Freezers -22degreesF/-6degrees C, Fluctuating Temps hot/cold, Laboratory Setting, No contact lens allowed; pres…
Skills: Inventory Management, Order Management, Customer Service, Laboratory Services, Microsoft Office
Cambridge, Massachusetts, United States · On-site
$18/hr–$27/hr
Work Schedule First Shift (Days) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctua…
Skills: Inventory Management, RF Scanning, Cycle Counting, Microsoft Office, Customer Service
Cambridge, Massachusetts, United States · On-site
$15/hr–$23/hr
A Day in the Life: As a Fresh Cut Produce Clerk, you’ll be hands-on with fresh fruits and vegetables—slicing, dicing, and packaging produce to perfection. You’ll check for freshness, maintain clean and organized prep are…
Skills: Food Preparation, Knife Skills, Food Safety, Customer Service, Multitasking
Cambridge, Massachusetts, United States · On-site
$72k–$108k/yr
Work Location: Cambridge, Massachusetts, United States of America Hours: 40 Pay Details: $72,280 - $108,160 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportu…
Skills: Financial Planning, Investment Management, Client Relationship Management, Consultative Sales, Asset Accumulation
Cambridge, Massachusetts, United States · On-site
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, too…
Skills: Customer Service, Team Leadership, Retail Operations, Loss Prevention, Merchandising
Cambridge, Massachusetts, United States · On-site
We’re more than just a team – we’re a community dedicated to making a difference every day. At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Gu…
Skills: Customer Service, Effective Communication, Attention To Detail, Pressure Management, Phone Skills
Boston, Massachusetts, United States · On-site
$100k–$120k/yr
Bring more to life. Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology? At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and…
Skills: Large-scale cGMP Purification, Chromatography Theory, Column Packing, Resin and Membrane Technologies, Process Development
Cambridge, Massachusetts, United States · On-site
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Customer Service, Access Control, Patrolling, Emergency Response, Incident Reporting
Cambridge, Massachusetts, United States · On-site
JOB SPECIFICATIONS: Title: Security Manager Environment: Educational Institution Location: Cambridge, MA (Free Parking) Salary: $75,000/year Schedule: Monday-Friday (7am-3pm). Flexibility required as Operationally needed…
Skills: Security Operations, Staff Supervision, Budget Administration, Client Relationship Management, Scheduling
Cambridge, Massachusetts, United States · On-site
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Operational Management, Fiscal Management, Employee Leadership, Labor Relations, Customer Service
Cambridge, Massachusetts, United States · On-site
$19/hr–$20/hr
About Topdrawer We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, a…
Skills: Retail Management, Customer Experience, Store Operations, Visual Merchandising, Team Leadership
Cambridge, Massachusetts, United States · Hybrid
We’re seeking a Digital Project Manager who’s ready to put your skills to work on projects that matter — and build a career with a company that’s building North America. Job Title: Digital Project Manager | Req ID: 17097…
Skills: Agile Methodologies, Jira, Confluence, SaaS, Stakeholder Management
Cambridge, Massachusetts, United States · On-site
We’re seeking a Digital Project Manager who’s ready to put your skills to work on projects that matter — and build a career with a company that’s building North America. Job Title: Digital Project Manager | Req ID: 17097…
Skills: Agile Methodologies, Jira, Confluence, SaaS, Stakeholder Management
Cambridge, Massachusetts, United States · On-site
$70k–$80k/yr
Position Title: LEAD TECHNOLOGY ADVOCATE - CAMBRIDGE, MA Salary: $70000 - $80000 At Waveguide, we build relationships. Whether it’s your relationship with a client, or the relationship of a technology system to its envir…
Skills: Audiovisual Technology Management, Videoconferencing Support, Customer Service, Technical Troubleshooting, Asset Management
Cambridge, Massachusetts, United States · On-site
$75k–$85k/yr
Job Description The Event Sales Manager is a revenue-driving role focused on growing event business and creating memorable guest experiences. This is a highly proactive sales position. The Event Sales Manager will build …
Skills: Event Sales, Catering Management, Client Relationship Management, Revenue Maximization, Proposal Development
Cambridge, Massachusetts, United States · On-site
$9/hr–$11/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Table Setting, Food Service, Guest Satisfaction, Beverage Service, Plating And Garnishing
Cambridge, Massachusetts, United States · On-site
$28/hr–$28/hr
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Cleaning, Sanitization, Floor Maintenance, Customer Service, Safety Compliance
Cambridge, Massachusetts, United States · On-site
$16/hr–$29/hr
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the c…
Skills: Customer Service, Appointment Scheduling, Insurance Verification, Medical Billing, Patient Flow Management
Cambridge, Massachusetts, United States · On-site
$18/hr–$22/hr
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Retail Operations, Cash Handling, Loss Prevention, Inventory Control, Merchandising
Cambridge, Massachusetts, United States · On-site
$20/hr–$24/hr
MICRO CENTER is the nation’s leading computer and electronic device big box retailer! Our technology superstore has an industry-leading 40,000+ selection of premier computer products and the most knowledgeable staf…
Skills: Retail Operations, Cash Handling, Loss Prevention, Inventory Control, Merchandising
Cambridge, Massachusetts, United States • On-site
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Manage on-site laboratory inventory, replenishments, and disbursements using electronic systems. Perform essential lab services including glassware processing, biological waste handling, and media preparation.
Requires a high school diploma and at least 2 years of related experience in customer service or a laboratory setting. Must be able to lift up to 50 lbs and work in environments with fluctuating temperatures and hazardous materials.
1st Shift - 8:00AM to 4:30PM - Monday to Friday
As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner, and safer.
Location/Division Specific Information
How do we make an impact?
Unity Lab Services provides a single source for integrated lab service, support, and supply management. Our customized service offerings and world-class service experts have the flexibility and experience to uniquely address our customer’s laboratory's business needs.
What will you do?
Use inventory/order management electronic systems to perform the following activities: on-site program replenishments and disbursements, receiving, put-away, stock rotation, cycle counts, order entry and expediting, customer service call resolution, product returns, and backorder processing
Perform laboratory services such as order delivery, glassware processing, biological waste processing, chemical inventory receipt/reconciliation, and media preparation
Analyzes/maintains/reconciles various reports to ensure contractual requirements are met
Proactively connect with the supervisor any customer concerns and/or potential problems and effectively address customer concerns within established resolution timeframes.
Be involved with safety programs such as hazard identification, inspections and incident reporting/investigation as required.
Engage in process improvement activities
May perform other responsibilities as assigned by management
How will you get here?
Education
High school diploma or equivalent required.
Experience
2 years of related experience within customer service or lab setting or related field is required.
2 years of related experience within a laboratory setting is preferred.
Experience working in customer service is also a plus.
Knowledge, Skills, Abilities
Able to read, write, and speak English fluently
Strong verbal and written communication skills, and desire to deliver excellent customer service. This includes maintaining a professional appearance and demeanor in all interactions and upholding Thermo Fisher Scientific's values, including confidentiality.
Possesses a strong desire to serve the customer, and the interpersonal skills to collaborate with various levels of personnel at the customer site.
Independently operates handheld scanners to enter data in various systems as needed; as well as analytical skills to reconcile reports.
Demonstrates computer proficiency and possesses intermediate skills in Microsoft Office suite of software. Uses organizational skills to multi-task and meet due dates as needed.
Physical Requirements / Work Environment
Works primarily at customer sites, which may require independent work. Work areas may include spaces where chemical-based allergens are in use (such as penicillin, tetracycline, etc)
Depending on the area of the building, personal protective equipment may be worn, including lab coats, coveralls, hoods, facemasks, hairnets, safety gloves, steel-toe shoes (required for all colleagues), bump hats, and/or safety glasses.
Regularly required to lift 30 - 40lbs, and up to 50lbs occasionally.
Regularly use equipment including pushcarts, pallet jacks, mobile cylinders, forklifts, etc. to push/pull up to 100lbs
Regularly required to stand, walk and conduct manual material handling (twisting, bending, reaching, lifting, etc.) for prolonged periods.
Ability to work in environments with varied temperatures (cold rooms, outside, etc.)
Ability to work overtime, as needed.
Benefits
We offer competitive remuneration, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation!
Apply today! http://jobs.thermofisher.com
Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status.
Accessibility/Disability Access
Job Seekers with a Disability: Thermo Fisher Scientific offers accessibility service for job seekers requiring accommodations in the job application process. For example, this may include individuals requiring assistance because of hearing, vision, mobility, or cognitive impairments. If you are a job seeker with a disability, or assisting a person with a disability, and require accessibility assistance or an accommodation to apply for one of our jobs, please submit a request by telephone at 1-855-471-2255*. Please include your contact information and specific details about your required accommodation to support you during the job application process.
This telephone line is reserved solely for job seekers with disabilities requiring accessibility assistance or an accommodation in the job application process. Messages left for other purposes, such as not being able to get into the career website, following up on an application, or other non-disability related technical issues will not receive a response.
This position may also be eligible to receive a variable annual bonus based on company, team, and/or individual performance results in accordance with company policy. We offer a comprehensive Total Rewards package that our U.S. colleagues and their families can count on, which includes:
A choice of national medical and dental plans, and a national vision plan, including health incentive programs
Employee assistance and family support programs, including commuter benefits and tuition reimbursement
At least 120 hours paid time off (PTO), 10 paid holidays annually, paid parental leave (3 weeks for bonding and 8 weeks for caregiver leave), accident and life insurance, and short- and long-term disability in accordance with company policy
Retirement and savings programs, such as our competitive 401(k) U.S. retirement savings plan
Employees’ Stock Purchase Plan (ESPP) offers eligible colleagues the opportunity to purchase company stock at a discount
For more information on our benefits, please visit: https://jobs.thermofisher.com/global/en/total-rewards
About Thermo Fisher Scientific Thermo Fisher Scientific Inc. is the world leader in serving science, with annual revenue of approximately $40 billion. Our Mission is to enable our customers to make the world healthier, cleaner and safer. Whether our customers are accelerating life sciences research, solving complex analytical challenges, increasing productivity in their laboratories, improving patient health through diagnostics or the development and manufacture of life-changing therapies, we are here to support them. Our global team delivers an unrivaled combination of innovative technologies, purchasing convenience and pharmaceutical services through our industry-leading brands, including Thermo Scientific, Applied Biosystems, Invitrogen, Fisher Scientific, Unity Lab Services, Patheon and PPD. For more information, please visit www.thermofisher.com.
Offices: 168 Third Avenue, Waltham, MA, US
There are currently 320 open customer service & support positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Harvard Division of Medical Sciences, Anna Jaques Hospital, Sonesta International Hotels, Barnes & Noble College, among others. Browse the listings above to see every active employer.
Yes — 47 of the 320 open customer service & support positions offer remote or hybrid work (14 remote, 33 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
