Customer Service & Support Jobs in Cambridge, MA (Now Hiring) — 409 open — Page 14
H&R Block
Tax Associate
Cambridge, Massachusetts, United States · On-site
Entry level
About the Role As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly w…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Medical Assistant/ Medical Secretary Job Description: Medical Assistant / Medical Secretary – Neurology Loc…
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that…
Do you love great food? Are you passionate about sustainability? Join the team at Clover! At Clover, we take a one-of-a-kind approach to quick-serve meals. We source our ingredients from local farms and businesses. We ar…
FOH Shift Lead - Flour Bakery Central Sq - 190 Massachusetts Avenue, Cambridge MA Do you like to eat award-winning baked goods and sandwiches? Do you like working on a great team in a wonderful environment? If so, do we …
Performance Marketing Manager Specialist (Paid Media) - Boston (Hybrid)
Cambridge, Massachusetts, United States · Hybrid
Senior$21M raised
About Dolead Dolead aligns marketing, sales, and data to turn paid media into measurable pipeline. We support 200+ clients across 15 countries in Europe & North America, with a team of experts from 13 nationalities, work…
Skills: Performance marketing, Paid acquisition, Google Ads, Meta Ads, Data analysis
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Dining Room Server Cambridge, Massachusetts Neville Place’s caring and compassionate Dining team members provide superior customer service and offer a gourmet dining experience for our senior residents. Our associates ap…
Skills: Customer service, Communication, Punctuality, Reliability, Food service
Starting Rate: $22.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Store management, Customer service, Inventory management, Staffing
Overview Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace…
Skills: Security patrol, Risk prevention, Customer service, Incident response, Communication
Carters Inc.
Sales Associate
Cambridge, Massachusetts, United States · On-site
$15/hr–$17/hr
Entry level$575M raised
If you are a CURRENT Carter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally. Love what you do. Carter’s Careers. As a Sales Associate, you will be the first fac…
Skills: Customer service, Retail sales, Communication, Problem solving, Point of sale
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Customer service, Store management, Communication, Deductive reasoning
Sales and Admissions Coordinator Full-time, 40 hours per week On-site, Boston, MA Salary: $51,000/yr base + bonus potential. OTE above $60,000 annually EF Language Abroad is looking for a dynamic self-starter with the ri…
Skills: Sales strategy, Lead management, Database management, Outbound calling, Relationship building
Michaels Stores
Seasonal Part Time
Cambridge, Massachusetts, United States · On-site
$16/hr–$18/hr
Entry level
Store - BOS-CAMBRIDGE, MA Deliver friendly customer service, help customers shop our store, and find what they’re looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloadin…
EF Explore America is seeking a Lead Development Coordinator to join our New Leads team (part of Growth Marketing team) who will primarily focus on generating new business through email marketing. In this role, you’ll be…
Skills: Email marketing, Marketing strategy, Salesforce marketing cloud, Microsoft office, Data reporting
You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a…
Skills: Patient safety, Pharmacy professional practice, Regulatory requirements, Quality assurance, Customer service
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. Patients receive the correct nutrition for their medical needs based on correct, updated menus and requests…
Skills: Menu correction, Quality control, Patient communication, Dietary record keeping, Data entry
Overview Opportunity: Bartender Serve beverages and/or food in a friendly, courteous and timely manner, achieving a high level of guest satisfaction. Your Growth Path Beverage Manager/Restaurant Supervisor – Restaurant M…
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Full-time
high school, bachelor degree
Medical coverage, Prescription drug coverage, Retirement savings plan (401k), Employee assistance program, Virtual fitness center programs, Associate discount program
Posted 33d ago
Apply by Aug 28
~40 hrs/week
Responsibilities
You will meet with clients to gather information and prepare accurate tax returns while identifying tax savings opportunities. Additionally, you will provide clear explanations of tax information and build strong client relationships through a client-first approach.
Requirements
Candidates must have completed the H&R Block Income Tax Course and possess experience in a service-oriented environment. Strong communication and problem-solving skills, along with a high school diploma or equivalent, are required.
Full job description
About the Role
As a seasonal Tax Associate at H&R Block, you’ll begin a career in tax and client services—no prior tax experience required. With training and support from day one, you’ll work directly with clients to gather information, prepare tax returns, and answer questions while building valuable skills and strong client relationships. You’ll earn a competitive hourly rate, with opportunities to increase your earnings as you build tax knowledge and grow in the role. This role is in-person at a local H&R Block tax office.
Meet with clients to gather information and understand their tax situation
Prepare complete and accurate tax returns with training and support from experienced teammates
Explain tax information clearly and provide recommendations in a way clients can easily understand
Identify tax savings opportunities and recommend relevant products and services
Apply problem-solving skills to analyze client information and address questions or unique situations with guidance and available resources
Build strong client relationships and support office priorities through teamwork, collaboration, and a client-first approach
Required Qualifications
Successful completion of the H&R Block Income Tax Course1
Experience interacting with customers or clients in a service-oriented environment
Strong communication skills, including explaining information clearly and asking questions to understand needs
Problem-solving skills, including organizing information and identifying solutions
Comfort using digital tools and systems included AI based tools like Copilot and ChatGPT
High school diploma / GED/ equivalent
Preferred Qualifications
Bachelor’s degree in accounting, finance, or a related field
Experience in a client-facing or consultative role, such as financial advising, insurance, retail sales, or professional services
Experience asking questions and recommending solutions based on customer needs
Ability to work 15–35 hours per week, with availability up to 40 hours during peak periods
Availability to work evenings and weekends during tax season
Why work for us
At H&R Block, our purpose is simple: to provide help and inspire confidence in our clients and communities everywhere. For more than 70 years, we’ve led the tax industry and we continue to evolve through our Block Next strategy, blending human expertise with digital innovation.
That same commitment to care extends to our associates. When you join us, you become part of a High Performing, Connected Culture built on strong relationships, continuous learning, and a shared commitment to making a meaningful impact. We invest in your well-being through competitive pay, comprehensive benefits, and support for life both in and outside of work.
1 - Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
Pay Range Information
The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan.
Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. Pay Range
With expert guidance, upfront pricing, and more ways to file, it’s #BetterWithBlock.
Industry
Financial Services
Company size
10,001+ employees
Founded
1955
Headquarters
Kansas City, MO
LinkedIn followers
260,380
H&R Block’s purpose is simple: To provide help and inspire confidence in our clients and communities everywhere. We’ve been true to that purpose since brothers Henry and Richard Bloch founded our company in 1955. Since then, we’ve prepared approximately 800 million tax returns and grown to have approximately 12,000 offices throughout the United States and around the world. We know that tax needs and situations change from year to year. That’s why we offer new and innovative ways to prepare and file taxes so clients can choose what suits them best.
We are a people company first and a tax company second. With this in mind, we deliver care in every interaction, conversation, and at each touchpoint. That’s how we build long-lasting relationships with clients, communities, and associates.
People who join H&R Block say it feels like being part of something bigger. A place with an amazing and storied history, but with a strong and urgent focus on the future. Maybe it's because our company still has the feeling of ‘family’ serving as the foundation for our associates and franchisees who bring our purpose to life each day. Maybe it’s how determined, forward thinking and innovative we are, or how accessible our leadership is. We believe it’s all those things, and much more.
Our ideas are rooted in unique and diverse perspectives fueled by curiosity and creativity. We’re not afraid to try new things, and never rest on past success. We are passionate in the way we advocate for each other, for our clients, and most importantly, we not only say we are better together…we truly believe it!
Offices: One H&R Block Way, Kansas City, MO 64105, US · 1301 Main Street, Kansas City, Missouri 64105, US
How many Customer Service & Support jobs are open in Cambridge, MA right now?
There are currently 409 open customer service & support positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Cambridge, MA?
Companies currently hiring include CVS Health, Harvard Division of Medical Sciences, Anna Jaques Hospital, Sonesta International Hotels, Allied Universal, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Cambridge, MA?
Yes — 64 of the 409 open customer service & support positions offer remote or hybrid work (17 remote, 47 hybrid).
How do I apply for Customer Service & Support jobs in Cambridge, MA?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.