Cambridge, Massachusetts, United States · Hybrid
$108k–$115k/yr
Manager, Customer Success Location: Cambridge, MA / Hybrid (This role requires working in-office 3 days per week: Tuesday, Wednesday, and Thursday.) About us: EverQuote is a leading AI-powered growth solutions partner fo…
Skills: Team management, Customer success, Sales strategy, Coaching, Data analysis
Cambridge, Massachusetts, United States · Remote Solely
Remote Destination Specialist As a Remote Destination Specialist , you will serve as a strategic partner in our clients’ travel journeys—from the spark of an idea to a smooth return home. This role is central to our serv…
Skills: Customer service, Travel planning, Communication, Problem solving, Time management
Cambridge, Massachusetts, United States · On-site
$15/hr–$25/hr
Job Summary: Responsibilities: We're seeking a Receptionist to join our team. As a Receptionist you will: Consistently offer the highest level of personalized member customer service while maintaining a positive, enthusi…
Skills: Customer service, Membership enrollment, Front desk operations, Payroll coordination, Financial tracking
Cambridge, Massachusetts, United States · On-site
$22/hr–$23/hr
Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! For more information about our benefits, see below! We are proud to be a member of the Rentokil family of companies, the global leader in Pest Control an…
Skills: Pest control, Inspection, Customer service, Sales, Equipment maintenance
Cambridge, Massachusetts, United States · On-site
$85k–$95k/yr
Job Description Join LifeWorks as a Food Service Director and help shape exceptional dining experiences every day. We’re seeking a passionate leader who thrives in a fast-paced hospitality environment and is committed to…
Skills: Leadership, Team management, Food service operations, Budget management, P&L management
Barnes & Noble CollegeCambridge, Massachusetts, United States · On-site
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, too…
Skills: Customer service, Cash handling, Data entry, Keyboarding, Basic math
Allina Health System, Inc.Cambridge, Massachusetts, United States · On-site
$22/hr–$30/hr
Location Address: 701 S Dellwood St Cambridge, MN 55088 Date Posted: August 19, 2026 Department: 70037912 Community Pharmacy Cambridge Shift: Day/Evening (United States of America) Shift Length: 8 hour shift Hours Per We…
Skills: Prescription Filling, Order Entry, Inventory Management, Customer Service, Compounding
Cambridge, Massachusetts, United States · On-site
$27/hr–$28/hr
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Fine dining service, Table setting, Food and beverage service, Wine service, POS systems
Cambridge, Massachusetts, United States · Hybrid
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Administrative support, Event planning, Customer assistance, Communication, Database management
Cambridge, Massachusetts, United States · Hybrid
Software Support Engineer – Distributed 3D Simulation Business Unit: MAK Technologies, Inc. Location: Cambridge, MA What YOU will do: MAK Technologies is currently seeking a Software Support Engineer to support our exten…
Skills: C++, Object-oriented programming, Problem-solving, Computer networking, Software architecture
Cambridge, Massachusetts, United States · On-site
$15/hr–$17/hr
To learn more about this role, watch our merchandisers in action. JOB OVERVIEW As a Merchandiser, you'll have the opportunity to work independently to showcase your organization and time management skills, your ability t…
Skills: Merchandising, Inventory management, Organization, Time management, Retail relationships
Cambridge, Massachusetts, United States · Hybrid
$105k–$190k/yr
Are you excited by the prospect of working with prestigious global brands? Do you enjoy working with customers to solve complex technical problems? Join our prestigious technical support team Our team boasts some of the …
Skills: Network Security, Linux, Windows, Networking, Virtualization
Cambridge, Massachusetts, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Security operations, Access control, Alarm monitoring, Incident response, Customer service
Cambridge, Massachusetts, United States · On-site
OUR PEOPLE POWER OUR PURPOSE The CorePower team is the heartbeat of the company. We prioritize our people first, and we are invested the employee experience so that together we can create an experience powerful enough to…
Skills: Yoga instruction, Customer service, Communication, Interpersonal skills, Alignment education
Cambridge, Massachusetts, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Customer service, Access control, Security monitoring, Incident response, Communication
Cambridge, Massachusetts, United States · On-site
$20/hr–$27/hr
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coa…
Skills: Bioreactor assembly, Mechanical maintenance, Autoclave operation, Sterilization, Pressure testing
Cambridge, Massachusetts, United States · On-site
$20/hr
Job DetailsJob Location: Cambridge, MA 02139Position Type: Part TimeSalary Range: $20.00 - $20.00 HourlyAbout the role: The Security Specialists, under the direct supervision of the Shift Supervisor, ensures SIS standard…
Skills: Site Inspections, Emergency Response, Camera Review, Client Liaison, Patrol
Cambridge, Massachusetts, United States · On-site
Are you passionate about helping people? Are you inspired by meeting new people who are doing interesting things? Do you have hands-on experience building furniture or troubleshooting technical devices or are you excited…
Skills: Customer service, Relationship building, Problem solving, Time management, Event coordination
Cambridge, Massachusetts, United States · On-site
$15/hr–$17/hr
SALLY BEAUTY ADVISOR: Job Description: By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hai…
Skills: Retail sales, Customer service, Product knowledge, Inventory management, Merchandising
Cambridge, Massachusetts, United States · On-site
$20/hr–$22/hr
We are hiring immediately for a full time FOOD SERVICE WORKER position. Location: Moderna - 325 Binney Street, Cambridge, MA 02142. Note: online applications accepted only. Schedule: Full time schedule. Monday through Fr…
Skills: Food preparation, Food safety, Sanitation, Customer service, Portion control
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The Manager, Customer Success will lead a team of Business Consultants to drive revenue growth, minimize churn, and maximize customer satisfaction for the Accelerated Growth Program. This role involves direct team management, coaching, and cross-functional collaboration to ensure the team meets aggressive performance targets.
Candidates must have a bachelor's degree, at least 5 years of experience in customer success or sales, and 2+ years of management experience. Experience in SaaS or the insurance industry is considered a plus.
Location: Cambridge, MA / Hybrid
(This role requires working in-office 3 days per week: Tuesday, Wednesday, and Thursday.)
EverQuote is a leading AI-powered growth solutions partner for regulated property and casualty insurance entities, enabling the largest insurance carriers and thousands of agents to maximize customer acquisition across digital channels. Fueled by our proprietary data assets and our AI traffic engine, EverQuote is transforming the way providers attract and engage consumers to grow market share.
Joining our team puts you at the forefront of this transformation. You will collaborate with a group of builders to solve complex problems and reshape a massive industry. If you want to drive real-world impact and do the best work of your career, you’ve found your home. We move fast, follow the data, and hold ourselves to high standards. If that's how you work too, this is the role for you.
EverQuote's Accelerated Growth Program (AGP) is our premier partnership tier for established insurance agencies pursuing significant growth, giving them access to a specialized suite of proprietary advantages. The Manager, Customer Success will lead our Accelerated Customer Success team (~12 person org) of Business Consultants, who work directly with AGP agencies to drive revenue growth, minimize churn, and maximize customer satisfaction.
This role reports to the Director, Customer Success and sits at the center of a highly cross-functional operation, partnering closely with Sales, Product, Engineering, Sales Operations & Strategy, and Marketing to ensure the team has the tools, insights, and support needed to hit aggressive monthly and quarterly targets. You'll be responsible for the full performance and development of your team, while also becoming a subject-matter expert on EverQuote Pro, our broader suite of services, and the insurance industry landscape by carrier.
If you thrive on building and coaching high-performing teams, love using data to drive outcomes, and want to play a pivotal role in scaling one of EverQuote's highest-value customer segments, this is the role for you.
What you’ll do:
Team Building
Own direct management of the Accelerated Customer Success team (~12 person org), assessing individual strengths and growth areas
Coaching & Development
Data-Driven Results
Customer Relationships
The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in variable cash bonus programs, equity, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility which are designated by role. The range for this hybrid full time role is $115,000 + $20,000 incentive for a target $135k OTE.
Your recruiter can provide more details about the specific salary/OTE range for your role during the hiring process.
This role is not eligible for immigration sponsorship, now or in the future. Candidates must have current, unrestricted work authorization in the United States.
EverQuote is an equal opportunity employer and considers all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, age, disability, genetic information, pregnancy or a pregnancy-related condition, veteran or military status, or any other protected characteristic. Reasonable accommodations are available for applicants with disabilities and for sincerely held religious beliefs or practices, upon request.
For more information, visit https://investors.everquote.com and follow on LinkedIn.
At EverQuote we deliver better results for our P&C clients' digital marketing programs.
EverQuote empowers the largest insurance carriers and thousands of agents to maximize customer acquisition across digital channels. Fueled by our proprietary data assets and AI traffic engine, EverQuote is transforming how providers attract and engage customers to grow market share.
Offices: 141 Portland St, Cambridge, Massachusetts 02139, US
There are currently 409 open customer service & support positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Harvard Division of Medical Sciences, Anna Jaques Hospital, Sonesta International Hotels, Allied Universal, among others. Browse the listings above to see every active employer.
Yes — 62 of the 409 open customer service & support positions offer remote or hybrid work (16 remote, 46 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
