Cambridge, Massachusetts, United States · On-site
$25/hr–$28/hr
About Topdrawer We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, a…
Skills: Retail management, Team leadership, Customer experience, Visual merchandising, Inventory management
Cambridge, Massachusetts, United States · On-site
$77k–$109k/yr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Coaching, Customer Service, Management, Performance Management, Talent Development
Cambridge, Massachusetts, United States · On-site
$115k–$130k
Job DetailsJob Location: Fresh Pond - Cambridge, MA 02140Salary Range: $115,000.00 - $130,000.00 SalarySchochet is currently seeking an Experienced Sr. Property Manager for Fresh Pond Apartments. The Sr. Property Manager…
Skills: Property management, Staff supervision, Budgeting, Financial reporting, Vendor management
Cambridge, Massachusetts, United States · On-site
HealthFitness, a Trustmark company, is a proven leader in providing fitness solutions that engage and connect people both on-site and online, to create a strong community of health. Our work focuses on creating meaningfu…
Skills: Customer service, First aid, CPR, AED, Emergency response
Cambridge, Massachusetts, United States · On-site
$18/hr–$28/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Leadership, Communication, Customer care, Merchandising, Inventory management
Cambridge, Massachusetts, United States · On-site
$93k–$110k/yr
Work Schedule First Shift (Days) Environmental Conditions Laboratory Setting, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Descriptio…
Skills: Laboratory asset management, People management, Customer relationship management, Operational excellence, Leadership
Cambridge, Massachusetts, United States · On-site
$59k–$89k/yr
Work Schedule Standard (Mon-Fri) Environmental Conditions Laboratory Setting, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.), Will work with hazard…
Skills: Team leadership, Laboratory support, Inventory management, Chemical handling, GMP compliance
Cambridge, Massachusetts, United States · Hybrid
$112k–$129k/yr
CMT is looking for a collaborative, customer-committed, and creative Senior Technical Support Engineer to help us change the world. CMT has helped protect over 65 million drivers and prevent over 126,000 crashes worldwid…
Skills: Technical support, Troubleshooting, Customer service, Zendesk, iOS
Cambridge, Massachusetts, United States · Remote OK
$66k–$118k/yr
Do you want to expand your career in Zero Trust? Are you excited to innovate problem-solving and provide top-tier technical support? Join our We are looking for a Junior Linux Engineer to join our Cloud services team . T…
Skills: Linux Administration, Docker, Kubernetes, Ansible, System Monitoring
Cambridge, Massachusetts, United States · Hybrid
$56k–$101k/yr
Do you relish the prospect of working with the most cutting-edge technology? Would supporting the biggest global network excite you? Join our Global Network Operations Command Center Our Network Operations Command Center…
Skills: Linux, Unix, SQL, Scripting, TCP/IP
Cambridge, Massachusetts, United States · On-site
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Custodial services, Floor maintenance, Sanitization, Cleaning, Waste management
Cambridge, Massachusetts, United States · On-site
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: HVAC maintenance, Boiler repair, Cooling systems, Heating systems, Siemens building systems
Cambridge, Massachusetts, United States · On-site
$16/hr
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. …
Skills: Customer service, Communication, Organizational skills, Attention to detail, Multi-tasking
Cambridge, Massachusetts, United States · On-site
Overview Company Overview: Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and colla…
Skills: Security patrols, Emergency response, Incident reporting, Conflict mediation, Communication
Cambridge, Massachusetts, United States · On-site
$21/hr–$25/hr
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform include…
Skills: Bartending, Mixology, Customer service, POS systems, Cash handling
Barnes & Noble CollegeCambridge, Massachusetts, United States · On-site
$20/hr–$25/hr
Introduction Barnes & Noble College is a retail partner for nearly 800 colleges and universities nationwide. We offer a retail environment like no other – uniquely focused on delivering essential educational content, too…
Skills: Customer service, Team leadership, Cash handling, Problem solving, Retail operations
Cambridge, Massachusetts, United States · On-site
$19/hr–$32/hr
Work Schedule First Shift (Days) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Laborat…
Skills: Inventory management, Order management, Laboratory services, Chemical inventory, Biological waste processing
Cambridge, Massachusetts, United States · On-site
$19/hr–$32/hr
Work Schedule Standard (Mon-Fri) Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cold Room/Freezers -22degreesF/-6degrees C, Fluctua…
Skills: Inventory management, Order management, Customer service, Laboratory services, Chemical inventory
Cambridge, Massachusetts, United States · On-site
$100k–$130k/yr
Here at Humanoid, we believe in a future where robots amplify human potential. That’s why we’ve set out on a mission to build the world’s most capable, commercially-scalable, and safe humanoid robots. We’re bringing that…
Skills: Robotics, Automation, Mechanical troubleshooting, Electrical troubleshooting, Field application engineering
Cambridge, Massachusetts, United States · On-site
ESSENTIAL DUTIES AND RESPONSIBILITIES: The Branch Manager is a leadership position with responsibility for overseeing the daily operations of the O'Connell Branch and managing and training the O'Connell Branch staff. Thi…
Skills: Library management, Staff supervision, Collection development, Public service, Budget management
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The Assistant Manager supports the Store Manager in driving store performance, managing daily operations, and overseeing visual merchandising. They are responsible for coaching the team, ensuring high-quality customer service, and achieving sales and KPI targets.
Candidates must have 2–3 years of supervisory or management experience in a retail environment. Strong operational, organizational, and leadership skills are required to effectively manage store teams and business results.
We make objects for people who are curious about the world.
We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, and live with greater attention.
We believe the most important moments rarely begin with certainty. They begin with a question, a blank page, a wrong turn, or a thought not yet fully formed.
To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments.
A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home.
As a Japanese company, many of these rituals are inspired by Japanese life, where simple acts are elevated through repetition, attention, and care.
Designed between Boston and Tokyo, our products are developed with exceptional makers, craftspeople, and industrial designers around the world. We seek lasting materials, enduring construction, and timeless utility—not because objects are meant to be admired, but because they are meant to be used.
Our shops are found in some of the world’s great creative neighborhoods. More than stores, they are places to discover tools, exchange ideas, attend workshops, and spend time with others who share a love of making, writing, drawing, and thoughtful living.
The best tools earn their place quietly and become more valuable with time.
Assistant Manager – Role Overview
As an Assistant Manager at Topdrawer, you are the Store Manager’s right hand and a key driver of store performance. You step confidently into leadership—often running the store in the Manager’s absence—and help set the tone for culture, service, and operations. You bring Topdrawer’s philosophy of quiet design to life by balancing exceptional customer experience with strong business acumen.
This role is both operational and strategic: you coach and motivate the team, oversee day-to-day execution, and partner with your Store Manager on sales, KPIs, and long-term planning. It’s an ideal opportunity for an emerging retail leader ready to take full ownership of results while preparing to grow into a Store Manager.
Key Responsibilities
Customer Experience & Community
Deliver and model a warm, educational, and highly personalized customer experience
Hold the team accountable for Topdrawer’s service and storytelling standards
Partner with the Store Manager to build local community connections and brand awareness
Team Support & Leadership
Act as Manager-on-Duty, leading the floor and making key decisions during shifts
Coach, develop, and give feedback to team members to drive performance and growth
Support hiring, onboarding, and ongoing training to build a strong, capable team
Foster a positive, inclusive, and high-performance culture
Store Operations & Merchandising
Oversee daily operations including opening/closing, inventory flow, and cash handling
Ensure visual merchandising and floor sets are executed to brand standards
Take ownership of operational compliance, safety, and supply management
Partner with leadership on execution of product launches and seasonal campaigns
Sales & Business Growth
Co-own sales goals, KPIs, and financial results with the Store Manager
Analyze store performance and identify opportunities to increase sales and profitability
Help manage labor scheduling and productivity to optimize results
Drive accountability for achieving revenue, conversion, and customer experience metrics
You Are
A motivated retail leader with 2–3 years of supervisory or management experience
Skilled in coaching, feedback, and motivating a team toward results
Detail-oriented and organized, with strong operational and problem-solving skills
Passionate about intentional living, design, and creating meaningful customer connections
Curious, ambitious, and ready to take the next step toward Store Manager
Why Join Topdrawer?
Be part of a global creative community rooted in timeless, functional design. Work for a mission-driven company that values originality, sustainability, and meaningful connections. Grow with a brand where your creativity, curiosity, and contributions truly matter.
Full-time (hourly)
Generous Employee Discount
Vacation and Sick Leave
Paid Holidays
Medical, Dental, and Vision Insurance
Flexible Spending Accounts (FSA) for Health and Dependent Care
Company-Paid Short-Term Disability (STD), Long-Term Disability (LTD), and Life Insurance
401(k) Retirement Plan (IRA) with Company Matching
Commuter Benefits
Monthly Sales Commission Opportunities
Topdrawer is an Equal Opportunity Employer and is proud to promote equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, military status, or any other applicable legally protected characteristic.
Physical Requirements: This role may require standing for extended periods and regularly lifting or moving items up to 50 lbs. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions. If you need a reasonable accommodation during the application or hiring process, please contact [email protected].
Topdrawer will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act.
Applicants must be legally authorized to work in the United States. Topdrawer does not provide visa sponsorship for this position
We make objects for people who are curious about the world. We make fountain pens, notebooks, watercolors, leather goods, house shoes, sunglasses, and other tools that help people think, create, travel, and live with greater attention. We believe the most important moments rarely begin with certainty. They begin with a question, a blank page, a wrong turn, or a thought not yet fully formed. To be lost is not always a problem to solve. It is often where discovery begins. We make tools for those moments. A pen to discover what you think. Paper to give shape to an idea. Watercolors to slow down and see more carefully. Objects to carry through the world. House shoes that mark the transition from the outside world to the sanctuary of home. As a Japanese company, many of these rituals are inspired by Japanese life, where simple acts are elevated through repetition, attention, and care. Designed between Boston and Tokyo, our products are developed with exceptional makers, craftspeople, and industrial designers around the world. We seek lasting materials, enduring construction, and timeless utility, not because objects are meant to be admired, but because they are meant to be used. Our shops are found in some of the world's great creative neighborhoods. More than stores, they are places to discover tools, exchange ideas, attend workshops, and spend time with others who share a love of making, writing, drawing, and thoughtful living. The best tools earn their place quietly and become more valuable with time. Akira Ito and Peter Dunn
Offices: 110 K St, Boston, Massachusetts 02127, US · 1840 Union St, San Francisco, California 94123, US · 273 Newbury St, Boston, Massachusetts 02116, US · 275 Harvard St, Brookline, Massachusetts 02446, US · 1463 N Milwaukee Ave, Chicago, Illinois 60622, US
There are currently 409 open customer service & support positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
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