Cambridge, Massachusetts, United States · Hybrid
Company Description By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise…
Skills: Branch Auditing, Operational Risk Management, Staff Coaching, Compliance Testing, Process Improvement
Cambridge, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Cambridge, Massachusetts, United States · On-site
$25/hr–$26/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Adaptability, Business Acumen, Customer And Client Focus, Oral Communications, Problem Solving
Cambridge, Massachusetts, United States · On-site
$25/hr–$26/hr
Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, t…
Skills: Adaptability, Business Acumen, Customer and Client Focus, Oral Communications, Problem Solving
Cambridge, Massachusetts, United States · Hybrid
$21/hr–$28/hr
When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This role is a Part time - 20 hour remote position with occasional commute to our Stoughton, MA office. The…
Skills: Patient Care, Vital Signs Measurement, EKG, Phlebotomy, Immunization Administration
Cambridge, Massachusetts, United States · Hybrid
Position Summary: The Director, Member Service is responsible for overseeing the day-to-day operation of the Contact Center including the Contact Center Representatives and the Virtual Teller Staff. This person is respon…
Skills: Contact Center Management, Staff Coaching, Employee Development, Financial Services Regulations, Communication Skills
Cambridge, Massachusetts, United States · On-site
Introduction Our campus stores serve as a vibrant hub of college life and learning. We believe in creating retail and learning experiences that engage students, support faculty, and build alumni loyalty. Together, our te…
Skills: Customer Service, Cash Handling, Retail Operations, Inventory Management, Basic Math
Cambridge, Massachusetts, United States · Remote Solely
We are currently looking for a Travel Customer Service Representative to support clients before, during, and after their travel experiences. In this role, you will help ensure travelers receive timely assistance, accurat…
Skills: Customer Support, Communication Skills, Multitasking, Digital Booking Tools, Itinerary Management
Cambridge, Massachusetts, United States · On-site
Overview Accepting Applications for Hourly Hotel Positions. Explore opportunities in the following areas: Engineering Food and Beverage Front Office Housekeeping About Us HHM Hotels is proud to be an equal-opportunity em…
Skills: Hotel Operations, Engineering, Food and Beverage Service, Front Office Management, Housekeeping
Cambridge, Massachusetts, United States · On-site
Why We're Here We believe heartfelt, human connections make people's lives better. Especially the people who work here. Our founder, Bill Kimpton rebelled against impersonal, generic hospitality that makes people feel di…
Skills: Bussing, Guest Service, Table Setting, Point-of-Sale Systems, Multitasking
Cambridge, Massachusetts, United States · On-site
$18/hr–$25/hr
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ …
Skills: Customer Service, Consultative Sales, Basic Troubleshooting, Interpersonal Skills, Point Of Sale Transactions
Cambridge, Massachusetts, United States · On-site
Optical Consultants are responsible for selling eyewear and eyewear accessories to patients. They ensure patients are fitted with the right-size frames that fit their needs and lifestyle and dispense lenses with correct …
Skills: Eyewear Fitting, Prescription Interpretation, Customer Service, Sales, Lensometry
Cambridge, Massachusetts, United States · On-site
Warby Parker is searching for a well-rounded Sales Advisor to help us deliver the best possible service to each and every one of our customers. (At other brands, you might see similar roles called Sales Associate.) In su…
Skills: Customer Service, Sales, Product Knowledge, Style Advice, Problem Solving
Cambridge, Massachusetts, United States · On-site
$24/hr–$26/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Cashiering, Food Preparation, Beverage Preparation, Guest Service, Sanitation
Cambridge, Massachusetts, United States · On-site
$9/hr–$11/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Table Setting, Food Service, Guest Relations, Beverage Service, Plating And Garnishing
Cambridge, Massachusetts, United States · On-site
$24/hr–$26/hr
We’re Sonesta International Hotels. The 8th largest hotel company in the U.S.—and growing fast. An epic blend of full-service and focused hotels in major cities, Sonesta’s uniquely diverse portfolio of owned, managed, an…
Skills: Cashiering, Food Preparation, Beverage Preparation, Guest Service, Sanitation
Cambridge, Massachusetts, United States · On-site
$17/hr–$27/hr
We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate…
Skills: Prescription Fulfillment, Patient Care, Inventory Management, Immunization Support, Customer Service
Cambridge, Massachusetts, United States · On-site
$18/hr–$20/hr
Crafting the world’s finest coffee, one meaningful moment at a time We believe in creating a warm and welcoming space where every cup of coffee sparks connection. Every shift is a chance to brighten someone’s day. Whethe…
Skills: Customer Service, Beverage Preparation, Cash Handling, Interpersonal Skills, Teamwork
Cambridge, Massachusetts, United States · Hybrid
Location: Boston Start Date: July 7th, 2026 **For consideration, applicants must live/relocate to the state of Massachusetts or within commutable distance to our Boston, MA office. Enjoy the flexibility of working from h…
Skills: Relationship Building, Sales Instincts, Account Management, Problem Solving, Microsoft Office Suite
Clover Food LabCambridge, Massachusetts, United States · On-site
Do you love food? Do you care about the environment? Join us at Clover! We offer flexible hours, room for growth, generous discounts on meals, a fun welcoming environment with supportive teams, and our amazing customers …
Skills: Food Preparation, Customer Service, POS Systems, Cleaning Standards, Teamwork
Cambridge, Massachusetts, United States • Hybrid
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The Retail Operations Specialist drives operational consistency and strengthens controls across all branches through audits and staff coaching. The role focuses on identifying process gaps, reducing operational risk, and ensuring compliance with established standards.
Candidates must have at least 3 years of experience in retail banking or credit union operations and a high school diploma. Preferred qualifications include experience in branch auditing, compliance, and creating training materials.
By working at Harvard University, you join a vibrant community that advances Harvard's world-changing mission in meaningful ways, inspires innovation and collaboration, and builds skills and expertise. We are dedicated to creating a diverse and welcoming environment where everyone can thrive.
Harvard University's Central Administration (CADM) is a 5,000+ employee organization that supports the university's overall excellence by understanding and serving the needs of its schools, students, faculty, staff, alumni, and surrounding communities. Through dynamic and collaborative partnerships, CADM provides high-quality and efficient services to the schools to help them achieve their goals.
At Harvard FCU, we believe a brighter world is possible, and that together, we can all help create it. That’s why, since 1939, we’ve helped our members build a strong financial future so they can make an impact in life, wherever it may lead. From students to professionals, from in-branch to online, from new beginnings to lifetime milestones, from Harvard Square to around the world, we deliver the accessible financial tools and resources everyone, everywhere needs to thrive. By coming together to serve, equip, and empower people to make a positive impact in their lives and communities, we’re helping build a more prosperous world for all. Join us!
Harvard FCU: https://harvardfcu.org/
The Retail Operations Specialist is responsible for driving operational consistency, strengthening controls, and supporting frontline execution across all Harvard FCU branches. This position conducts branch audits, reinforces policies through coaching and training, and partners with cross-functional teams to ensure procedures are clear, aligned, and effective in the branch environment.
This role plays a critical part in identifying process gaps, reducing operational risk, improving staff performance through targeted coaching, and ensuring compliance with established standards. The Retail Operations Specialist also supports incentive validation and participates in cross department collaboration and projects that enhance retail operations.
Basic Qualifications are the minimum threshold a candidate must meet in order to be considered for this role.
The following qualifications are strongly preferred. If you meet some, but not all, you are still encouraged to apply; we value employees with a willingness to learn.
Working Conditions: Onsite work is performed in an office setting
35 hours per week, split between branches, office, and remote work. Regular local travel required. Schedule may vary based on audits, training, and operational needs
Must be able to travel regularly between branch locations in Boston, Cambridge, and Somerville
Visa Sponsorship Information: Harvard University is unable to provide visa sponsorship for this position
Pre-Employment Screening: Credit, Criminal, Education, Identity, Prohibited Parties (OFAC - Office of Foreign Assets Control).
Other Information:
This position has a 90-day orientation and review period.
Please include a cover letter with your application
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This position has been determined by school or unit leaders that some of the duties and responsibilities can be effectively performed at a non-Harvard location. The work schedule and location will be set by the department at its discretion and based upon operational needs. When not working at a Harvard or Harvard-designated location, employees in hybrid positions must work in a Harvard registered state in compliance with the University’s Policy on Employment Outside of Massachusetts. Additional details will be discussed during the interview process. Certain visa types and funding sources may limit work location. Individuals must meet work location sponsorship requirements prior to employment.
This position is salary grade level 054. Please visit Harvard's Salary Ranges to view the corresponding salary range and related information.
Harvard offers a comprehensive benefits package that is designed to support a healthy work-life balance and your physical, mental and financial wellbeing. Because here, you are what matters. Our benefits include, but are not limited to:
Learn more about these and additional benefits on our Benefits & Wellbeing Page.
Harvard University is committed to equal opportunity and non-discrimination. We seek talent from all parts of society and the world, and we strive to ensure everyone at Harvard thrives. Our differences help our community advance Harvard's academic purposes.
Harvard has an equal employment opportunity policy that outlines our commitment to prohibiting discrimination on the basis of race, ethnicity, color, national origin, sex, sexual orientation, gender identity, veteran status, religion, disability, or any other characteristic protected by law or identified in the university's non-discrimination policy. Harvard's equal employment opportunity policy and non-discrimination policy help all community members participate fully in work and campus life free from harassment and discrimination.
This is the official LinkedIn page for the Division of Medical Sciences at Harvard Medical School. The Division of Medical Sciences (DMS) at Harvard Medical School with the Faculty of Arts and Sciences of Harvard University offers six interdisciplinary programs leading to the PhD degree in the biomedical sciences: 1) Bioinformatics and Integrative Genomics (BIG) 2) Biological and Biomedical Sciences (BBS) 3) Immunology 4) Neuroscience 5) Speech and Hearing Bioscience and Technology (SHBT) 6) Virology These six programs share a common purpose: to foster a stimulating and supportive environment for research training in the biomedical science
View all jobs at Harvard Division of Medical SciencesThere are currently 320 open customer service & support positions in Cambridge, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CVS Health, Harvard Division of Medical Sciences, Anna Jaques Hospital, Sonesta International Hotels, Barnes & Noble College, among others. Browse the listings above to see every active employer.
Yes — 47 of the 320 open customer service & support positions offer remote or hybrid work (14 remote, 33 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
