Boston, Massachusetts, United States · On-site
POSITION SUMMARY Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Pr…
Skills: Guest Service, Check-in, Check-out, Room Reservations, Billing
Boston, Massachusetts, United States · On-site
Are you someone who finds joy in helping others, stays calm under pressure, and enjoys being on your feet in a fast-paced environment? If so, we invite you to join Superior Aircraft Services, part of the Pacific Aviation…
Skills: Customer Service, English Communication, Passenger Assistance, Physical Stamina, Teamwork
Boston, Massachusetts, United States · On-site
$20/hr–$22/hr
Overview IST Management Services is seeking a Route Driver/Package Locker Loader for the Boston team, at a high profile University in the Boston area! Ideal candidates will have an understanding of mail services, possess…
Skills: Mail Services, Customer Service, Package Delivery, Shipping And Receiving, Driving
Boston, Massachusetts, United States · On-site
$22/hr–$27/hr
Why Guitar Center? Here’s just some of the rewards: For our employees who are musicians we offer the unique opportunity of gig leave—take time off to share your music with the world and return to your job after your tour…
Skills: Delegation, Initiative, Interpersonal Communication, Organizational Skills, Performance Management
Boston, Massachusetts, United States · On-site
Overview At First Citizens Bank, together we become better. We're looking for people who want more than just a job - who want to make a difference in the communities where we live and work. The Business Services Represen…
Skills: Structured Sales Process, Financial Guidance, Financial Literacy, Retail And Wealth Solutions, Business Deposit Solutions
Boston, Massachusetts, United States · On-site
Meet and greet customers with tickets. Provide assistance to passengers as requested or required. Monitors ticket counter & Self Service Check-in queue activity. Assist with the ticketing and boarding process, gates, and…
Skills: Customer Service, Ticketing, Boarding Process, Baggage Handling, Communication
Boston, Massachusetts, United States · On-site
Meet inbound and outbound flights to provide services with wheelchairs, aisle chairs and to passengers needing special assistance QUALIFICATIONS: A. EDUCATION AND EXPERIENCE 1. High School diploma or equivalent. 2. Previ…
Skills: Customer Service, Passenger Assistance, Mobility Aid Operation, Safety Compliance, Communication
Boston, Massachusetts, United States · On-site
$20/hr–$22/hr
Sweeney Host, Part-Time A warm smile says welcome home. Since 1900, The Lenox has been a beloved Back Bay landmark—an independent hotel known for its character, creativity, and genuine hospitality. We empower our t…
Skills: Guest Relations, Reservation Management, Verbal Communication, POS Systems, Toast POS
Boston, Massachusetts, United States · On-site
$75k–$85k/yr
About the Role: The Program Operations Manager is responsible for the day-to-day operational delivery of customer and operator programs across a portfolio of customer sites. This role ensures smooth service launches, rel…
Skills: Operations Management, Performance Management, Root Cause Analysis, SLA Adherence, Stakeholder Management
Boston, Massachusetts, United States · Hybrid
$48k–$127k/yr
DISCLAIMER: Please be advised that this job posting is authentic and all official communication from Insource Services, Inc. will come through authorized channels, such as emails from our official company domain (e.g., […
Skills: Technical Support, Customer Service, TCP/IP Networking, Windows OS, Mac OS
Boston, Massachusetts, United States · Remote OK
Why we need you Maltego is a tool used globally by industry experts, analysts, and law enforcement agencies to help protect and watch-over their own infrastructure but also to keep guard on internet safety, reduce crime …
Skills: Account Management, B2B Sales, Customer Success, Strategic Relationship Management, Negotiation
Boston, Massachusetts, United States · Remote OK
VODA.ai is seeking a full-time, remote Customer Success Manager. As part of the team, you will be responsible for driving customer adoption, retention, renewals, and long-term success across a portfolio of water utility …
Skills: Customer Success Management, Account Management, Customer Retention, Renewals, Onboarding
Boston, Massachusetts, United States · On-site
$27/hr–$34/hr
We are looking for a Onsite Healthcare Service Representative in Boston, MA, who has a strong desire to resolve technical issues, learns quickly, and can work independently while supporting our healthcare customer. Are y…
Skills: Customer Experience, Communication, IP Networking, Wireless Technologies, EMR
Boston, Massachusetts, United States · On-site
"I’ve had the joy of building Sézane alongside you - the first French fashion brand born online, rooted in quality, creativity, and intention. To tell the story of Sézane is to retrace more than 20 years of defining adve…
Skills: Customer Experience, Team Leadership, Retail Operations, Merchandising, Point Of Sale Management
Boston, Massachusetts, United States · On-site
$60k–$66k/yr
Resident Service Coordinator, Old Colony - Boston, MA Position Description: The Resident Service Coordinator (RSC) develops and coordinates support services for residents. The RSC will ensure resident and community succe…
Skills: Case Management, Community Engagement, Resource Coordination, Crisis Intervention, Budget Management
Boston, Massachusetts, United States · On-site
Location This position is located at 46 Pier 4 Boulevard, Boston, Massachusetts, 02210 United States Role Summary A Sales Associate contributes to driving sales through providing a genuine and unique experience to each c…
Skills: Customer Service, Personal Styling, Sales, Teamwork, Communication
Boston, Massachusetts, United States · On-site
$21/hr–$21/hr
Job DetailsJob Location: NECHV - Boston, MA 02108Position Type: Full TimeSalary Range: $21.00 - $21.00 Hourly Position Title: Overnight Veteran Services Supervisor Supervises: Veteran Service Representatives, Veteran Ser…
Skills: Leadership, Conflict Resolution, Staff Supervision, Customer Service, Interpersonal Communication
Boston, Massachusetts, United States · Hybrid
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five…
Skills: Lead Identification, Lead Qualification, Customer Service, Analytical Skills, Communication Skills
Boston, Massachusetts, United States · On-site
$18/hr–$25/hr
Job Description: Position Summary Tours assigned areas on foot to ensure a safe and secure environment and to check for fires, vandalism, suspicious activity or persons, and or safety/fire hazards. Investigates and/or re…
Skills: Customer Service, Written Communication, Verbal Communication, Decision Making, Security Procedures
Boston, Massachusetts, United States · On-site
$16/hr–$20/hr
Job Summary: WHO ARE WE? Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmas…
Skills: Guest Relations, Problem Solving, Diplomacy, Interpersonal Skills, Organizational Skills
Boston, Massachusetts, United States • On-site
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The Dual Guest Service Representative is responsible for organizing and processing guest check-ins and check-outs, as well as handling room reservations and requests. They also ensure payment security, provide information about the property, and maintain guest records.
The position requires strong customer service skills and the ability to communicate effectively with guests. Attention to detail and the ability to handle multiple tasks are also important.
Organize, confirm, process, and conduct all guest check-ins/check-outs, room reservations, requests, changes, and cancellations. Secure payment; verify and adjust billing. Activate and file room keys. Process all guest requests and relay messages. Print contingency lists to have a record of all guests in case of emergency. Identify and explain room features to guests; supply guests with directions and information regarding property amenities, services, and hours of operation, and local areas of interest. Follow up on any outstanding requests or problems from the previous day and are resolved. Run and review daily reports/logs. Complete designated cashier and closing reports in the computer system. Accept and record wake-up call requests and deliver to appropriate department. Count bank at beginning and end of shift; secure bank. Process all payment types, adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges; provide change. Notify Loss Prevention/Security of any guest reports of theft.
Follow all company policies and procedures; report accidents, injuries, and unsafe work conditions to manager; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests’ service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
Marriott International Hotels, Inc. is a hospitality company based out of 10400 FERNWOOD RD, Bethesda, Maryland, United States.
Offices: 10400 FERNWOOD RD, Bethesda, Maryland 20817, US
View all jobs at Marriott International Hotels, Inc.There are currently 2,906 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
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Yes — 537 of the 2906 open customer service & support positions offer remote or hybrid work (162 remote, 375 hybrid).
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