Boston, Massachusetts, United States · Remote OK
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane—a new platform layer that makes …
Skills: Account Management, Net Revenue Retention, Executive Relationship Management, Commercial Negotiation, Value-Based Selling
Boston, Massachusetts, United States · Hybrid
$52k–$85k/yr
We’re seeking a future team member for the role of Specialist, Investor Services Operations Representative to join our team. This role is located in Westborough, MA / Boston, MA ( 4 days in office expectation). In this r…
Skills: Transaction Processing, Regulatory Compliance, Problem Solving, Analytical Skills, Data Management
Boston, Massachusetts, United States · On-site
$17/hr–$22/hr
Bond Vet is on a mission to strengthen the human-animal bond through better pet care. We offer primary and urgent care, so we’re there for pets when they need us most. Our clinics are designed with pets and people in min…
Skills: Customer Service, Hospitality, Veterinary Reception, Appointment Scheduling, Client Communication
Boston, Massachusetts, United States · On-site
$70k–$35/hr
The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connec…
Skills: Leadership, Staff Training, Guest Service, Inventory Management, Conflict Resolution
Boston, Massachusetts, United States · On-site
$19/hr
The 'Quin House is a multi-award-winning modern private social club in Back Bay that brings together a diverse mix of interesting and interested members of all ages, industries, and backgrounds to forge meaningful connec…
Skills: Hospitality, Food Service, Customer Service, Communication Skills, Attention To Detail
Boston, Massachusetts, United States · On-site
$45/hr–$62/hr
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Pilates Instruction, Client Assessment, Program Development, Customer Service, Business Development
Boston, Massachusetts, United States · On-site
$45/hr–$62/hr
Company Description OUR STORY: Equinox Group is a high growth collective of the world's most influential, experiential, and differentiated lifestyle brands. We restlessly seek what is next for maximizing life - and boldl…
Skills: Pilates Instruction, Client Assessment, Program Development, Customer Service, Business Development
Boston, Massachusetts, United States · On-site
$15/hr–$17/hr
Join Our Team as a Retail Sales Representative! Are you ready to dive into the fast-paced world of wireless technology and make a real impact? Join us as a Retail Sales Representative and become the energetic, friendly f…
Skills: Wireless Technology, Retail Sales, Customer Service, Device Troubleshooting, Inventory Management
Boston, Massachusetts, United States · On-site
POSITION PURPOSE: The Reservations Agent will offer support through all aspects of a guest reservation. Requirements of this position including but not limited to, direct contact with guests over the telephone, email inq…
Skills: Customer Service, Upselling, Multitasking, Telephone Communication, Computer Proficiency
Boston, Massachusetts, United States · On-site
$40k–$52k/yr
Company Description Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the…
Skills: English Proficiency, Spanish Proficiency, Portuguese Proficiency, Customer Support, Problem Solving
Boston, Massachusetts, United States · On-site
Do you enjoy meeting people from all over the world? Are you passionate about making a difference in other people's lives and do you want to be a part of a team that shares your passion? Please apply for the opportunity …
Skills: Customer Service, Guest Registration, Verbal Communication, Written Communication, Interpersonal Skills
Boston, Massachusetts, United States · On-site
Starting Rate: $24.00 Actual pay may vary based on experience, skills, and market factors; additional compensation may apply. Eastern offers a robust benefits and retirement package. Please see the description of benefit…
Skills: Customer Service, Cash Handling, Loan Processing, Account Maintenance, Sales
Boston, Massachusetts, United States · Hybrid
$90k–$110k/yr
We’re Summize, an ambitious legal tech scale-up based in the US and UK, working with businesses all over the globe. Our mission is simple, to get entire businesses working faster and smarter with contracts. We’re a growi…
Skills: Customer Success Management, Account Growth, Upselling, Cross-selling, Churn Mitigation
Boston, Massachusetts, United States · On-site
Company Description SHIFT PATTERN: 6AM - 10AM, 12PM - 4PM; 4PM - 9PM WITH WEEKEND AVAILABILITY Because your opportunities are endless Here at Primark, we love to do things our way. We help our customers keep up with high…
Skills: Customer Experience, Retail Sales, Inventory Management, Cashiering, Communication
Boston, Massachusetts, United States · On-site
$101k–$155k/yr
POSITION SUMMARY: The Senior Field Application Scientist, Protein XI (FAS) will play a critical role in supporting the launch and ongoing success of a new, cutting-edge proteomic technology platform. This individual will…
Skills: Immunoassays, Next-Generation Sequencing, Method Development, Technical Support, Customer Training
Boston, Massachusetts, United States · On-site
$55k–$59k/yr
YOUR FUTURE BEGINS AT THIS PREMIER DESTINATION At Event Network, we believe the experience matters. As the leading operator of retail experiences at some of the most iconic and inspiring destinations across the United St…
Skills: Assortment Planning, Buying, Product Development, Inventory Management, Retail Operations
Boston, Massachusetts, United States · On-site
$20/hr–$23/hr
WinnCompanies is looking for an Administrative Assistant to join our team. You will split your time between three affordable housing communities with a total of 125 units respectively: Rockland Elderly housing located in…
Skills: Administrative Support, Front Desk Management, Bilingual English/Spanish, Microsoft Office, Organization
Boston, Massachusetts, United States · On-site
$48k–$63k/yr
Job Description About the Job Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it You …
Skills: Judgment, Math, Multitasking, Cost Control, Inventory Control
Boston, Massachusetts, United States · On-site
$48k–$63k/yr
Job Description About the Job Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it You …
Skills: Judgment, Math, Multitasking, Cost Control, Inventory Control
Boston, Massachusetts, United States · On-site
$48k–$63k/yr
Job Description About the Job Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it You …
Skills: Judgment, Math, Multitasking, Cost Control, Inventory Control
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The Global Account Manager is responsible for the health, growth, and long-term success of global enterprise customer relationships post-sale. This includes driving platform adoption, managing renewals and upsells, and building executive-level relationships to ensure net revenue retention.
Candidates need at least 8 years of experience managing global enterprise accounts, specifically within cloud, infrastructure, or developer tooling. Proficiency in value-based selling frameworks like MEDDPICC and experience engaging with C-suite stakeholders at Fortune 500 companies are required.
Upbound is redefining how modern infrastructure is built for the Agentic AI Era. We’re the creators and primary maintainers of Crossplane, and we’re building the Intelligent Control Plane—a new platform layer that makes infrastructure programmable, autonomous, and composable.
Our mission is to power the AI-native enterprise with a foundational platform layer that helps teams provision, operate, and adapt infrastructure at scale—so platforms are ready for both humans and AI agents. We partner with leading cloud providers, ISVs, and open-source communities to help organizations move faster with greater confidence.
Today, Upbound supports Fortune 500 companies and platform engineers across 100+ countries. Crossplane has surpassed 100M+ downloads and is used by 1,000+ teams worldwide. We’re a Series B company backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, and we’ve raised $69M to date. Learn more at upbound.io.
Global Account Manager (GAM) is responsible for the health, growth, and long-term success of Upbound's global enterprise customer relationships. While our Account Executives open doors, the GAM owns what happens after — driving adoption and customer success, uncovering expansion opportunities, and becoming a trusted partner to platform and infrastructure leaders at our largest, global accounts.
This is not a reactive support role. The GAM proactively builds executive relationships, develops account growth plans in collaboration with the Customer Experience team, and leads commercial conversations around renewals and upsells. You'll work cross-functionally with solutions engineering, product, marketing, and customer success to ensure customers are continuously
#LI-REMOTE
At Upbound, you’ll help shape the systems and strategies that drive predictable, scalable growth in a product-led company embracing usage-based models. If you're excited to build from the ground up, work with cutting-edge cloud technologies, and directly impact how revenue is generated and scaled—this is your seat at the table.
Upbound is pioneering infrastructure platforms for the Agentic AI Era, serving Fortune 500 companies and platform engineers across more than 100 countries. The company empowers infrastructure and platform teams with Intelligent Control Planes - based on Kubernetes and Crossplane - that provision, operate, and adapt so platforms are ready for both humans and AI agents. Upbound is the creator and primary maintainer of Crossplane, the popular open-source framework for building cloud-native control planes, with over 100 million downloads and adoption by more than 1,000 teams worldwide. A Series B startup backed by GV (formerly Google Ventures), Altimeter Capital, and Intel Capital, Upbound has raised $69M to date. For more information, visit www.upbound.io.
AI-Native Infrastructure Platforms
Upbound empowers infrastructure and platform teams with intelligent control planes, based on Kubernetes and Crossplane, that provision, operate, and adapt, ensuring your platforms are ready for both humans and agents. Upbound is the creator and maintainer of the popular open source project Crossplane, a framework for building cloud native control planes. The company is a Series B startup and has raised $69M in total funding. Upbound’s investors include GV (formerly Google Ventures), Altimeter Capital and Intel Capital. For more information, please visit upbound.io.
Offices: Remote, Global, US
There are currently 2,902 open customer service & support positions in Boston, MA listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include Mass General Brigham, CVS Health, VPNE, Domino's, Anna Jaques Hospital, among others. Browse the listings above to see every active employer.
Yes — 536 of the 2902 open customer service & support positions offer remote or hybrid work (161 remote, 375 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
