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Full-time
Posted 28d ago
~40 hrs/week
Responsibilities
The role involves managing the full cycle of project delivery, including on-site deployment, commissioning, and technical maintenance. It requires resolving technical issues for clients and optimizing system performance through scripting and database management.
Requirements
Candidates must be fluent in English and proficient in Java, Python, and Linux server operations. Basic knowledge of front-end technologies and strong relational database management skills are also required.
Full job description
Job Responsibilities
Conduct on-site deployment, commissioning, operation and maintenance, and oversee full-cycle project delivery. Liaise with local clients and resolve daily technical issues and business requirements.
Perform function debugging, script development and troubleshooting using Java and Python, and support system iteration and optimization.
Manage daily database operation and maintenance, write SQL statements, resolve data anomalies, optimize indexes and database performance, and complete data backup and restoration.
Operate Linux servers proficiently, including service deployment, permission configuration, log analysis, process management and emergency troubleshooting.
Possess basic knowledge of front-end technologies, assist in joint debugging between front-end and back-end systems, and locate simple page-related issues.
Report project progress and potential risks to the internal team, communicate and coordinate with external clients to ensure stable project operation.
Compile delivery documents, operation & maintenance manuals and technical guidelines.
Job Requirements
Fluent in English (listening, speaking, reading and writing). Able to use English as a working language for meetings, business communication and document preparation independently.
Technical competencies: Proficient in Java and Python; familiar with mainstream relational databases and capable of independent database operation, maintenance and troubleshooting; well-versed in Linux systems and common operation commands; have basic knowledge of HTML, CSS and JavaScript.
Good communication skills and logical thinking, with strong adaptability and stress tolerance.
Diligent, responsible and highly executable. Team-oriented with solid customer service awareness.
SQDM brinda servicios de consultoría en soluciones de Automatización Digital de Procesos (DPA), Gestión de Relaciones con Clientes (CRM), nuevas Tecnologías como Chatbots y Machine Learning y diseño e implementación de soluciones de integración enfocadas en Negocios Conectados.
Nuestra misión es guiar a nuestros clientes en el proceso de implementación de estrategias que les permitan alcanzar las promesas de valor de CRM, DPA y Connected Business en términos de agilidad empresarial, mejora continua y gestión proactiva de las relaciones con los clientes.
Offices: Edificio Panorama, Calle 31 13A-51 | Oficina 112, Bogotá, D. C., CO · Homero 538 Int 304 Colonia Polanco V Sección, Ciudad de México, Ciudad de México 11560 Del. Miguel Hidalgo, MX · 6136 Frisco Square Blvd, 400, Frisco, Texas 75034, US
Customer Relationship Management -CRMSoftware FactoryPlatform AdministrationSupport & OperationAnalyticsMachine LearningBusiness IntelligenceIntegration Platform as a ServiceData IntegrationDigital Process Automation
How many Customer Service & Support jobs are open in Bogotá, Colombia right now?
There are currently 98 open customer service & support positions in Bogotá, Colombia listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Bogotá, Colombia?
Companies currently hiring include Keralty, The Estée Lauder Companies Inc., SupportYourApp, Ten Lifestyle Group, Nuvei, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Bogotá, Colombia?
Yes — 46 of the 98 open customer service & support positions offer remote or hybrid work (25 remote, 21 hybrid).
How do I apply for Customer Service & Support jobs in Bogotá, Colombia?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.