Customer Service & Support Jobs in Beijing, China (Now Hiring) — 169 open — Page 8

AWS Global Sales drives adoption of the AWS cloud worldwide, enabling customers of all sizes to innovate and expand in the cloud. Our team empowers every customer to grow by providing tailored service, unmatched technology, and consistent support. We dive deep to understand each customer's unique challenges, then craft innovative solutions that accelerate their success. This customer-first approach is how we built the world's most adopted cloud. Join us and help us grow.
As a Demand Generation Representative (DGR) in the Customer Acquisition Center, you will leverage a highly-scalable digital engine to drive AWS adoption and market penetration across the Greater China Region (GCR). You will serve as the "tip-of-the-spear" for new customer engagement, leveraging AI-powered tools and data-driven approaches to identify high-quality pipeline opportunities and accelerate the customer's cloud journey with AWS. This is a high-velocity, customer-facing role focused on generating qualified opportunities and accelerating customer acquisition through digital engagement channels. AWS DGRs are a critical part of the business development process, serving as the starting point of an integrated talent engine that produces the next generation of business development leaders.

Key job responsibilities
- Articulate compelling value propositions around Amazon Web Services services and solutions;
- Demonstrate excellent customer communications skills through digital channels;
- Acquire and activate new customers while uncovering expansion opportunities within existing customer base as well as small deal closing to accelerate the sales cycle and contribute to future revenue growth;
- Leverage an agile operating model and AI-powered tools to rapidly respond to evolving customer and business needs;
- Act as market sensors to capture customer insights, patterns, and trends that inform organizational strategy and go-to-market campaigns;
- Implement mechanisms that accelerate customer engagement and pipeline progression through programmatic approaches and repeatable solutions.

About the team
Diverse Experiences
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AWS is committed to a diverse and inclusive workplace to deliver the best results for our customers. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status; we celebrate the diverse ways we work. For individuals with disabilities who would like to request an accommodation, please let us know and we will connect you to our accommodation team. Basic Qualifications: - Experience in technology related sales, business development or equivalent
- Experience in customer-facing work, engaging with customer executives, technologists or partners to solve business problems with advanced technologies
- Bachelor's degree or equivalent Preferred Qualifications: - Experience with CRM tools such as Salesforce, and web-based meeting applications
- Experience that includes strong analytical skills, attention to detail, and effective communication abilities, or experience working with customers with a passion for delivering exceptional service
- Experience in a fast-paced, high-tech company, or experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines

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