THE POSITION This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing…
Skills: Client relationship management, Business development, Customer service, Problem-solving, Communication
Summary Join Our Team at Mercy Medical Center – Now Hiring a Call Center Operator at Mercy's downtown Baltimore location! Mercy Medical Center is honored to be recognized by Newsweek as one of America's Most Trustw…
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MyCity Transportation is a premier provider of transportation services. We have more than 22 years of experience in the transportation field and work 24 hours per day, 7 days a week. We operate non-emergency programs usi…
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Night Audit Job Title: Night Auditor Status: NON-EXEMPT Reports to: General Manager Position Summary: The Night Auditor is responsible for the prompt and efficient balancing of the day’s transactions of the entire …
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M&T Bank
Teller - Overlea Fullerton
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$19/hr–$28/hr
Entry level
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U-Haul
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$24/hr–$26/hr
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Entry level
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Transfer Driver
Baltimore, Maryland, United States · On-site
$15/hr–$17/hr
Entry level
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$70k–$90k/yr
Full-time
Competitive base salary, Team based profit sharing program, 401k, Company-provided vehicle, Medical coverage, Dental coverage
Posted 2d ago
~40 hrs/week
Responsibilities
The Account Manager will cultivate and maintain client relationships while driving business growth through prospecting and networking. They are responsible for coordinating between client needs and production teams to ensure high-quality landscape maintenance and service delivery.
Requirements
The role requires strong communication and relationship-building skills to manage client expectations and identify new business opportunities. Candidates should be capable of creating professional proposals and contracts while maintaining operational standards within the landscaping industry.
Full job description
THE POSITION
This position is a high-impact role, working closely with the Branch Manager, Production Manager, and production teams to create and maintain meaningful client relationships. This person will manage existing relationships, develop new business opportunities, and identify networking opportunities within the industry.
WHAT YOU WILL BE DOING
Client Service and Retention
Drive customer satisfaction and retention by understanding the individual needs of our customers and the spaces that bring them joy and peace
Provide excellent service and communication with a focus on problem-solving
Promote high standards for customer service, safety, and LandCare's culture
Provide organizational management, leadership and communication between the client and production team
Maintain LandCare's Landscape Quality Audit process in conjunction with the Production Manager to identify property maintenance needs and enhancement opportunities
Create client proposals, contracts, and recommendations and estimates that are designed to meet each client's objectives
Coordinate between client expectations and production reality to ensure every project reflects our commitment to quality
Promote sustainable solutions that create landscapes supporting the health of the planet while meeting client needs
New Business Development
Identify new business opportunities by cultivating and maintaining business relationships with existing customers
Actively prospect for potential clients and pursue new business relationships through authentic relationship building
Participate in, organize, and lead networking events to foster relationships with potential and existing customers as both a leader in the industry and a representative of LandCare
Engage with property owners who understand the transformative power of thoughtfully designed outdoor environments that benefit both people and the planet
Professional Development
Participate in programs that focus on building operational excellence
Engage in networking and growth opportunities through our Women's Initiative Network
Join Book Clubs and other learning initiatives that foster continuous professional growth
Access mentorship and training programs designed to advance your career in meaningful ways
Besides the great team environment and the ability to work outside, we also have a strong benefits package for our team members:
Competitive base salary
Team based profit sharing program
401K for all employees with 3.5% company match
Company-provided vehicle
Medical, dental, and vision coverage
Paid Time Off Policy + 9 corporate holidays
Formal training and development program
This opportunity has a base range that represents a full-time annual salary of $70,000-90,000 (commensurate with experience).
Inspiring Others with Meaningful Environments:
LandCare is committed to creating and maintaining meaningful environments for customers nationwide. We recognize that the work we do on your land has the power to impact your customers, your employees, and your visitors. So we offer you our care and our expertise to ensure your land makes a positive impression. Every time.
Professional:
The professionals at LandCare are passionate about landscaping. That’s because we recruit leaders who actually went to school for landscape management, horticulture, landscape architecture, irrigation, sports turf and tree care. It’s what gets us up in the morning. And it’s why we bring our best to the properties we serve. Every day.
Local Experts. National Reach.
LandCare owns and operates local branches coast to coast. So no matter what the challenge in your environment, you can rely on our local experts to keep it healthy and make it meaningful.
Our Core Values:
We are guided by a set of core values that were organically grown by our branch teams across the country. Our values aren’t just a set of blue-sky ideas. They’re actionable guidelines for each and every team member, from the executive staff to the pros out in the field.
Delight our customers. Every time.
Lead with confidence and integrity.
Work hard, smart and safe. Every day.
Inspire others with meaningful environments.
Have fun with a commitment to teamwork.
Offices: 5295 Westview Drive, Suite 100, Frederick, MD 21703, US
Commercial Landscape MaintenanceCommercial Landscape DesignCommercial Snow & Ice ManagementCommercial Landscape InstallationIrrigation & Water Managementand Storm ManagementFacilities Support ServicesBuilding and personnel servicesManagement and consulting
How many Customer Service & Support jobs are open in Baltimore, MD right now?
There are currently 1,749 open customer service & support positions in Baltimore, MD listed on Clera. New openings are added daily as companies post roles.
Which companies are hiring for Customer Service & Support roles in Baltimore, MD?
Companies currently hiring include BJ's Wholesale Club, CVS Health, John Hopkins University, Mercy Medical Center, Baltimore, MD, Royal Farms, among others. Browse the listings above to see every active employer.
Are there remote or hybrid Customer Service & Support jobs in Baltimore, MD?
Yes — 168 of the 1749 open customer service & support positions offer remote or hybrid work (86 remote, 82 hybrid).
How do I apply for Customer Service & Support jobs in Baltimore, MD?
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.